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Mar 15, 2020 6 years ago Official
Bug
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Segfault

Hey everyone - so sorry about this! I've just deployed a fix.

If you experienced this autopricer glitch today, please file a ticket and we will reset your autopricer so you can try again. The issue should no longer occur.

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Mar 15, 2020 6 years ago
PiinkSparkles
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RRaina

how long will it take?

Beanie Baby Pricing PM me for information and cost. https://www.facebook.com/groups/538582170337230/

Mar 15, 2020 6 years ago
feral
will always find their way
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TY for the fix, but for me it's a little too late in the day to file a ticket on time. I probably won't be on much longer today. :S I'll try again tomorrow though!

Mar 15, 2020 6 years ago
Bug
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Segfault

I've been speaking with a UA about this issue who is online right now to handle these as they come in. We understand it's time sensitive so we're aiming to get through all of these asap!

But if it's still too late, I get it, and I am sorry again for this inconvenience :(

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Mar 15, 2020 6 years ago
feral
will always find their way
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It's one day, the items will be there tomorrow to price ;P but thank you for fixing it within the day :)

Mar 15, 2020 6 years ago
NoCuteNameForMe
is a biter
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Irish Sugar

In the second and third stages, are the user prices supposed to be blank? My current prices are not showing, just the lowest and highest prices. Does that make sense?

Mar 15, 2020 6 years ago
PiinkSparkles
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RRaina

thank you it works.

Beanie Baby Pricing PM me for information and cost. https://www.facebook.com/groups/538582170337230/

Mar 15, 2020 6 years ago Official
Bug
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Segfault

Hrm, that's not right. Which shop is this?

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Mar 15, 2020 6 years ago
StarShadow
is the richest user
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Starshadow Tasha

Thanks but think I'll just wait until tonight to try again. Appreciate the help. I tried pricing my other shop and it also shows no current prices. https://subeta.net/user_shops.php/mine/1904/autopricer

Mar 15, 2020 6 years ago
NoCuteNameForMe
is a biter
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Irish Sugar

. All four of my shops are doing this. I can get the links to you, but it'll be later this evening. I'm on my phone right now, and that would take forever..lol

Mar 15, 2020 6 years ago
PiinkSparkles
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RRaina

if you click on your profile there are clicks to your shop. they can just do that.

Beanie Baby Pricing PM me for information and cost. https://www.facebook.com/groups/538582170337230/

Mar 15, 2020 6 years ago
NoCuteNameForMe
is a biter
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Irish Sugar

. I just thought I'd give Bug links to make it easier...lol.

Mar 16, 2020 6 years ago
StarShadow
is the richest user
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Starshadow Tasha

Checked both my shops again and still showing nothing for current price so I don't know whether it's safe to autoprice now or not.

Mar 16, 2020 6 years ago
MatrixedAgain
is never gunna give you up
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Bug, thank you for the quick fix. I just waited a day b/c of other things I had to do. One day was not a big deal, in the scheme of things. It works this morning, even though "Current Price" was blank during the three step process. I verified all items were priced by going to "Edit Items" and looking at the price field for them.

I am concerned that no prices were in the "Current Price" column. I use this field to ensure the new lowest price for each item doesn't have a lot of disparity compared to the current price for that item.

Mar 16, 2020 6 years ago
PiinkSparkles
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RRaina

is this fixed?

Beanie Baby Pricing PM me for information and cost. https://www.facebook.com/groups/538582170337230/

Mar 16, 2020 6 years ago
Kaje
is double stuffed
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Dung

It looks like mine priced fine, but on the preview screen it showed all of the prices as positive - it was not loading the current listed price of any items. It does appear to have priced accurately, though!


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Mar 16, 2020 6 years ago
Yer a wizard
Starscream
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Tempestatis

Quote by NoCuteNameForMe
In the second and third stages, are the user prices supposed to be blank? My current prices are not showing, just the lowest and highest prices. Does that make sense?

I am having that same issue. Before that, it wasn't loading at all.

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Mar 17, 2020 6 years ago
Andraste
has a dragon
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Quote by Starscream

In the second and third stages, are the user prices supposed to be blank? My current prices are not showing, just the lowest and highest prices. Does that make sense?

I am having that same issue. Before that, it wasn't loading at all.

I am having the same issue. My current prices are blank, all prices show up in green and +, even though a lot are lower than what I have them listed at in my shop. (I had to view my shop to compare.) Also, underneath the items in "update items" doesn't have the lowest price listed anymore.

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Mar 18, 2020 6 years ago
InaraWulf
The Great Pumpkin
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Cube

All my prices are in the green. I guess a lot are experiencing it.. :(

Mar 18, 2020 6 years ago Official
Bug
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Segfault

Thanks for the reports! I am looking into this. I didn't think the user shop changes would affect the autopricer, but it seems like it did. I will have a fix for this out ASAP.

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