Which part is it getting stuck on?

Haha. Ok so, did you get stuck on the step "sending items to server"? Or you got stuck on the step before that, the "loading shop items" step?

I've just changed it so that it loads a smaller number of items at once, which should decrease failures for this step.

If it gets stuck on the Loading Items step, please try closing it, waiting a few minutes, and trying again. If there is a shop that is consistently getting stuck on this step, please let me know which specific shop it is and I will take a closer look.

As I said in my last post, could you please let me know which specific shop is having the problem? I would like to take a closer look at the problem you are having, but I need that information to do so.

Thank you, and no worries.

I'm taking a closer look now, and this ended up being super helpful - I see a JavaScript error that is causing this issue. Turns out this may be a coding error and not a lag issue after all. I am working on a fix right now. :)

The issue causing it to sometimes get stuck on "Loading Shop Items" (Step 1) has been fixed.

Thank you for your report - looking into it.

Hey everyone - so sorry about this! I've just deployed a fix.

If you experienced this autopricer glitch today, please file a ticket and we will reset your autopricer so you can try again. The issue should no longer occur.

Hrm, that's not right. Which shop is this?

Thanks for the reports! I am looking into this. I didn't think the user shop changes would affect the autopricer, but it seems like it did. I will have a fix for this out ASAP.

I've just deployed a fix for the autopricer. Could you guys confirm if it is working correctly now?

If you need your daily free autopricer reset because of the glitch, please file a ticket and we will reset it for you.