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Jan 13, 2020 6 years ago
Reaper
sealed it with a kiss
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Derek Hale

Just a heads up that the delay is happening again, though maybe (hopefully) not as bad?

I sent out pings for three groups at once and it took a couple minutes for the third group in my list to have the ping go through. I actually thought it didn't work but didn't (thankfully) try pinging again and it eventually appeared in the sidebar.

Wouldst thou like to live deliciously?

Jan 14, 2020 6 years ago
hannahharmin
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This is good to know. Thank you.





Jan 14, 2020 6 years ago Official
Bug
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Segfault

Thanks for letting me know. This is intentional and I'll try to explain it now. A few weeks ago, we changed the way events work so that they will strain the website less and have a lower failure-to-deliver rate. The change may cause events to take a few minutes to send, especially when the website itself is under higher strain.

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Jan 15, 2020 6 years ago
Reaper
sealed it with a kiss
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Derek Hale

Ah okay, that's good to know. I might suggest making an official announcement about it though because I think that's why I'm getting multiple pings from the same group hashtag on the same board - people thinking that their pings aren't going through and then trying to resend them until they appear. It's not happening every time but it is happening pretty frequently.

Wouldst thou like to live deliciously?

Jan 17, 2020 6 years ago Official
Bug
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Segfault

Okay, good idea, will do now! <3

--

A few weeks ago, we changed the way events work so that they will strain the website less and have a lower failure-to-deliver rate. This change may cause sidebar events/alerts to take a few minutes to send sometimes, especially when the website itself is under higher strain.

So, for example, if you are pinging forum groups, please allow a few minutes for the ping to reach all members of the group. :)

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Jan 17, 2020 6 years ago
SpiritedLass
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Thank you, patience is something we all need to remember.

The Resort or Living La Veta Loca
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Jan 17, 2020 6 years ago
pink_dolphin
is a billionaire
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Thanks for the updates.

[kiss=pink_dolphin or harvest pink_dolphin]

Jan 17, 2020 6 years ago
The Cursed
Ziorac
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If this happened a few weeks ago, then why am I still not getting most of my events? (For example, Fantine's bakery, training centre, crypts)

[Tot=Ziorac] Need Recycle Beast Points? I sell them by the hundreds for 2750 sP, [link=https://subeta.net/user_shops.php/shop/3422]right here[/link]. Join [link=https://subeta.net/forums.php/groups/#/group/9268][/link] to be pinged when I restock.

Jan 17, 2020 6 years ago
Laurey
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I think that's a separate issue in that those places are not creating the events in the first place for some reason. It's still being looked into.

Jan 17, 2020 6 years ago
The Cursed
Ziorac
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Oh okay. Guess I'll rely on this strange IRL feature they call' memory' in the mean time. Shame it's buggy as hell though. =P

[Tot=Ziorac] Need Recycle Beast Points? I sell them by the hundreds for 2750 sP, [link=https://subeta.net/user_shops.php/shop/3422]right here[/link]. Join [link=https://subeta.net/forums.php/groups/#/group/9268][/link] to be pinged when I restock.

Jan 17, 2020 6 years ago
NEVER feed
BoaConstrictor
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SapphireSeasGoddess

Quote by Bug
This change may cause sidebar events/alerts to take a few minutes to send sometimes, especially when the website itself is under higher strain.
I do hope this does not include shop purchases?

Jan 17, 2020 6 years ago
Reaper
sealed it with a kiss
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Derek Hale

Thank you so much!

It's for forum group pings most specifically. So if you ping more than one group, some of the pings may not go through right away.

Wouldst thou like to live deliciously?

Jan 18, 2020 6 years ago
Laurey
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Yeah, I think this will affect forum group pings the most because I haven't really noticed any delays in regular alerts like for games or the Morty Cards or anything like that (except for the time a few days ago when they were having the initial issue posted here that got fixed).

But forum groups that have hundreds or even a thousand or so users in them could maybe take a few extra minutes for the ping to go out to everyone, especially if the site is already lagging like during events or something. So this is just to let people know about it so they don't end up pinging the group several times thinking it didn't go through.

Jan 18, 2020 6 years ago
NEVER feed
BoaConstrictor
after midnight!!
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SapphireSeasGoddess

Ah, I see, thank you both!

Jan 18, 2020 6 years ago
MatrixedAgain
is never gunna give you up
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Okay, I can work with that.

Jan 18, 2020 6 years ago
chookie
has a dragon
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thanks for the update and for the heads up on possible delays! i guess we'll just cross our fingers and hope some pings (i'm mostly thinking of the Subeautique restocking group ping) will go through quickly, as that one in particular relies on timeliness for effectiveness (not that i for one have had the time/motivation/energy to stalk the shop lately)

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Jan 25, 2020 6 years ago
MarchOnOff
is forever on a quest for more pets
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Princess Gri

A week later and the delay is still going. No biggie, kind of funny actually, but still...thought I'd say something.

...DAMN WILL BE GIVEN. PLEASE HOLD YOUR BREATH TILL FURTHER NOTICE!

Feb 16, 2020 6 years ago Official
Bug
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Segfault

Again, delays will happen sometimes. This was a necessary tradeoff we had to make to ensure events would not fail. We know that, ideally, all events would succeed and be instantaneous, but unfortunately this is not possible within our resources and constraints at this time.

There is a separate issue with some specific events not working; these are listed here: Missing Event Notification/Alerts (So, if your event is on that list, then we know it is not working. Otherwise, it is probably just taking a little longer to show up.)

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