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Mar 8, 2020 6 years ago Official
Spotlight Champion
Destiny
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Dexter

Hey! I saw that you were asking about removing your skin. Your virus has not fully progressed into a skin yet so you will have to wait for a bit. You'll get a sidebar event telling you that it has progressed into a skin once it is done.

Dexter by

Mar 8, 2020 6 years ago Official
Bug
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Segfault

Hey, I wanted to apologize for the delay on resolving your issues. I have not forgotten, and will have updates for you soon.

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Mar 8, 2020 6 years ago Official
Bug
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Segfault

Thanks for the report! Please see our existing report on this - Broken Snowtapult Snowballs :)

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Mar 8, 2020 6 years ago
Yeyex
is forever on a quest for more pets
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Oh! Will try that one. Thank you.

Quote by Destiny

Ah ok! What you do is drag the layer marked eyes and mouth underneath the base layer on the left side of the wardrobe.

Mar 8, 2020 6 years ago
Laurey
is a lovebug
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No problem, thank you for the update! I know you have a lot of things on your plate, so don't worry. <3

Mar 8, 2020 6 years ago Official
Bug
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Segfault

Ok, I just got those items out of the fish tail drawer for you. Sorry again for the delay on this!

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Mar 9, 2020 6 years ago
Sabbath
needs more chocolate
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It's okay!! I know that some problems take time to fix!

〰〰〰
〰〰〰
// 🌸 [Flower=Sabbath] // // 🎃 // 🎄

Mar 15, 2020 6 years ago
Saturnine
wants to believe
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Fearleading

I can't seem to wear any outfits that I've saved.

They load onto the current HA, but clicking 'Wear Now' does nothing.

Firefox, Win 10.

S-F
[flower=saturnine][tot=Saturnine]

Mar 15, 2020 6 years ago
Reaper
sealed it with a kiss
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Derek Hale

Chrome, Win 7, same issue as - today it will not let me change my HA.

I can save the new outfit to outfits, but clicking Wear Now does absolutely nothing (no "now wearing on site" or anything).

Wouldst thou like to live deliciously?

Mar 15, 2020 6 years ago
Bliss
will always bounce back
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I'm having the same problem as and . I can't change my HA, but I can save an outfit. I click wear now after I load a saved HA and nothing happens.

FF, win 10


🌹 Beloved Brother 1989-2018 (10/17 - 02/19)
Grammy 1937-2021 (11/14-10/28) 👼

Mar 15, 2020 6 years ago
Keith
is sweet
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Eradication

This should be fixed -- and more on this soon but I'd recommend making edits here :)

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Mar 16, 2020 6 years ago
Bliss
will always bounce back
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It's working now. Thank you! :)


🌹 Beloved Brother 1989-2018 (10/17 - 02/19)
Grammy 1937-2021 (11/14-10/28) 👼

Mar 16, 2020 6 years ago
Saturnine
wants to believe
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Fearleading

All good ????????

S-F
[flower=saturnine][tot=Saturnine]

Mar 16, 2020 6 years ago
Reaper
sealed it with a kiss
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Derek Hale

Changing it via that link worked though I can't view my outfits there and it won't actually organize the items so that I can view them with consistency (like, if I leave them organized by CWs only, only those owned by me, and sorted by name, I have 7 pages, but if I switch just the sort option to sort by added to site, I get only 2 pages of results). I also can't sort/choose layer and I have.....a lot of things in my wardrobe.

The downside is that (on both Firefox and Chrome, Win7) I can no longer get the wardrobe to load my HA for preview at all. In fact, nothing loads at all when I try any of the tabs (items, base, skins, hair, outfits).

Wouldst thou like to live deliciously?

Mar 17, 2020 6 years ago
msnuttynetty
won't cut it out
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L i

Hello! I have been having wardrobe issues. So mostly i use google chrome on my computer the version is 79.0.3945.130. When i can not use my wardrobe i use fire fox version 72.0.2. I also have micro soft edge 42.17134.1098.0 and i play on my tablet or phone which is google chrome? I have cleared all of my browsers caches and gotten rid of all cookies too. I have reset a dozen times and converted my avatar a few times. My phone should be the latest google chrome and i mostly use it when i am at work. The wardrobe never works on my phone which is okay i don't need it to work on my phone. The out fit i have now took me more than a half hour to put on, yesterday after being naked for a couple of days. LOL I am afraid to change my outfit and i really don't know what else to do. Also i have logged in and out several times and am logged out on all my other browsers right now i am only logged in on google chrome. Is there something i am doing wrong? I really only play on google chrome, the other browsers are for emergency use only...... Thank you for reading this and any help you can give.

Miss you my dear sweet sister Lena ❤ Miss you my dear Subeta sister Georgie ❤

Mar 17, 2020 6 years ago
Reaper
sealed it with a kiss
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Derek Hale

Okay, cleared my cache and checking today and I still cannot get my HA or any of the tabs (items, base, skins, hair, outfits) to load.

Windows 7

Firefox and Chrome at the latest updates.

The link posted by works sort of, but the scroll is way too much and I can't easily section things off to find what I'm looking for, so I basically can't change my outfit nor can I see any new approvals to CWs (if there are any).


I'm sorry to be persistent with pinging but ever since I clicked this link that provided for those of us whose HAs weren't saving...I have been unable to access all but the main page for the regular wardrobe and the item organization page. None of the other tabs work/load or do anything for me beyond change the address in the address bar. My ability to use the wardrobe is one of the biggest draws and reasons I spend money here. It's been 2 days without any functionality or reply - it seems like what happened is that somehow I got converted to a new wardrobe and can no longer use the old one, however I also can't really use the new one as it's super incomplete and doesn't show anything new. Can Keith or please help me???

Wouldst thou like to live deliciously?

Mar 18, 2020 6 years ago Official
Keith
is sweet
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Eradication

Totally understand! Are you sure that the 'new.subeta.net' still isn't showing anything new? I'm fairly sure I resolved that.

We're working on this now, and likely to make an announcement in the next day or two, which will be making the "new" wardrobe the primary wardrobe (for this reason and some others).

The "items" tab is about to get a lot of love so it should be much easier to use, but I did push out a fix for the sidebar to reduce the padding & spacing by a lot.

💖 ✨ 🤗

Mar 18, 2020 6 years ago
Reaper
sealed it with a kiss
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Derek Hale

Okay so, it is showing the new items now, but I'm still having the issue where if I switch it to show by "added to site" rather than by name...it drops down to only having 2 pages instead of the 78 it should have. This is the same whether or not I'm showing only what I own or showing all of the CWs on site (or all items except cws etc). There is also no way to filter the items by layer etc still, which makes it a ton of scrolling unless I know exactly what I want and can type the name into the search bar. I do love...so much of the other things though that I'm seeing here. I just need layers to come back and also to have all of the items appear if I organize by the time added to site vs name haha. (and less scrolling to the bottom to see all the stuff, I usually only show a max of 50 items at a time so i don't have all that scroll).

The current "normal" wardrobe definitely will no longer work at all for me since I first clicked the new.subeta.net link and used that wardrobe.

Wouldst thou like to live deliciously?

Mar 18, 2020 6 years ago
Keith
is sweet
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Eradication

I'm trying to replicate, but I've been able to move between them and save in each without a real problem.

I'm working on the items page today, I rewrote the engine that chooses the items so that we don't need to rely on Algolia here - - we'll see.

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Mar 19, 2020 6 years ago
BEACH
spilled the tea
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Captain NamJoon

I can get into my wardrobe and load items but I cannot open the outfits tab???

In memory of my dear friends:
Pat, Tracy, Gina, Karen, Grammy, Marreshaann, Georgie
My Guitar Gently Weeps...

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