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Feb 22, 2020 6 years ago
squidknees
is fashionable
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Cephalopods

it was a hair drawer, a few of the items are

Feb 22, 2020 6 years ago Official
Bug
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Segfault

Hey so, it seems like those items were in fact stuck in the deleted drawer! I've gone ahead and manually moved them to unsorted.

However, due to the way caching is set up for the item search, it may take up to an hour or so before the items show up in your wardrobe correctly when sorting by Drawer: None. You can try it now, but if it is still not working, please wait about an hour and try again.

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Feb 22, 2020 6 years ago
squidknees
is fashionable
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Cephalopods

looks like it's working now, tysm!!

Feb 23, 2020 6 years ago
Oh My Shinwa, we thought
Wesker
was dead
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Verdugo

two items that I own are not showing up on my current HA. I have tried clearing my cache but that still doesn't work.

- had this for a long time (over a month) - bought and put in my wardrobe yesterday

[edit]

I just realized the items that aren't showing are the ones that are behind the HA's base. I think it's just the virus is acting like whiteout and not showing anything behind it

Feb 24, 2020 6 years ago
Trees
is unlucky
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I lost my infection, I think because it advanced before the skins have been added to the wardrobe, I really do not want to have to start over and be forced to wait it out again so could it possibly be unlocked for me when they've been added please? It was Metal, I also sent a ticket.

Event Actions
| [tp=Trees] | [egg=Trees]

Feb 24, 2020 6 years ago
Quietcat
is INCONCEIVABLE
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Ethereal Goth

I am having problems with drawers that I created after the big update issues. Sets, Delish, Trunks, and Vanity and Cash shop are the drawers that don't show up. I can see that the categories have been applied in organize items. Thanks for looking into this for me.

Feb 24, 2020 6 years ago
This rift empty
Atari
YEET
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This is my third time posting, I'm still having the same issues. My wardrobe will not load at all and is unresponsive. I've been having this issue since before Luminaire.. Please help me fix my wardrobe, dressing up is my favorite thing to do here, and I really miss it :<

Feb 24, 2020 6 years ago Official
Bug
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Segfault

Hello, and thank you for the reminder! It should be fixed now.

However, unfortunately I had to clear your virus progression. Could you please remind me which virus and which stage you were on, and I'll make sure to put it back correctly and you won't lose any time. You were on stage 5 of Pinkie Patch; I've put this back and made sure it's due to progress on the right schedule. Sorry about that!

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Feb 24, 2020 6 years ago
This rift empty
Atari
YEET
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BLESS U AND HAPPY BIRTHDAY!!! I am so happy to be able to use my wardrobe again!

Feb 24, 2020 6 years ago
Bug
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Segfault

Yay!! And wow I love your HA, that's so creative :D Thanks again for reminding me about this, I had totally missed your earlier ping, I guess because there was so much else going on at the time! So I appreciate the reminder and glad I could fix it for you finally. <3

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Feb 25, 2020 6 years ago
Galadriel
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Quote by /Jess
I&;m having the first issue. There&;s a blank space where my avatar should be in the wardrobe (it doesn&;t have that message about loading my avatar and I can see the items I am wearing across the left side) and clicking the first five links across the top (all but organize items and back to Subeta) does nothing.</p>
<p>Google Chrome on Windows 10.</p>
<p>[edit]I should probably add that the &;Wear Now&; and &;Save to Shared Outfits&; buttons aren&;t appearing as well. There&;s just a blank column in the middle where those and my avatar should be.
Hey ! My issue is exactly the same as this.

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Feb 25, 2020 6 years ago
Angelic
is a SUPER USER!!!
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I made a ticket but thought I would talk about a problem I’m having in wardrobe. The new skins are listed and don’t show up, just a white area under the name. I removed my new skin, it still doesn’t show in the wardrobe but I can put it on, then it shows on my avatar. I was asked to take a screenshot but I’m on my iPad and don’t know how. Is there anything you can do or tell me what the issue might be please?

Feb 25, 2020 6 years ago Official
Bug
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Segfault

Hi, thanks for letting us know! I think I've fixed it; could you try now?

Sorry, I'm having trouble understanding your description. It sounds like you are unable to see the images for the new skins under the "Skins" section of the wardrobe? Do the other skins show up correctly there?

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Feb 25, 2020 6 years ago
Angelic
is a SUPER USER!!!
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answer to your first question is, “yes,” the second question is yes for all original skins. Just the new skins are not showing up. It does however let me put the skin on the avatar and it shows on the avatar but not in the wardrobe. I did at it to wardrobe when I finished level 8.

Update: I cleared cache, I can see them now. Thank you very much for responding, I appreciate it ????

Feb 25, 2020 6 years ago
Galadriel
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Hm, it doesn't seem to be fixed. I also tried clearing my cache and closing out of my browser completely again after your possible fix, but it's still showing up the same way.

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Feb 25, 2020 6 years ago Official
Bug
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Segfault

Thanks! Try again now, I think I got it this time!

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Feb 25, 2020 6 years ago
Galadriel
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Perfect, it's working now! Thank you so much <3

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Feb 25, 2020 6 years ago
horselover97
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is this where I post for help with my outfit? I click wear now and it says im wearing it on site but when I go back my avatar is naked. I have tried repeatedly but it hasn't worked

Horselover

Feb 25, 2020 6 years ago Official
Bug
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Segfault

What items are you trying to put on, and are you sure those items are in your wardrobe?

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Feb 25, 2020 6 years ago
horselover97
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Private Outfit

im not sure if that will work or not but yes I am sure it is in my wardrobe. it just wont work

Horselover

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