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Nov 16, 2018 7 years ago
Ark
has seen too much
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Mr. World

[edit]

So I think the SQL errors are solved now? (though I'm not going to start any more quests just yet aaa).

Should we file tickets regarding any items we lost? (i.e. items vanishing when we moved something to wardrobe/bought something from user shops/etc.)

Original post:

buying from main shops:

"SQL Error SQL: INSERT INTO logs_rs ( userid , itemid , haggled , timeline ) VALUES ('628550', '', '1973','1542346411') subeta_subeta subeta_subeta"

finishing a quest:

"SQL Error SQL: INSERT INTO user_items (id,userid,itemid) VALUES ('',628550,3058) subeta_subeta subeta_subeta"

The questgiver takes the items but doesn't complete the quest. :s (this only happens if I have the items and click 'finish quest', otherwise it tells me I don't have the items)

Nov 16, 2018 7 years ago
Pun
is very punny
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Eager Beaver

Me too. Also, putting an item into wardrobe gives an error screen and makes the item vanish. I've lost an

[edit] Now that the thread will load and let me see my post: this is the irion doll: https://subeta.net/item.php?act=wardrobe&itemid=2847929355

Have also lost several and because Mori was taking them but not counting the quest as complete.

Interestingly, though, when I returned many hours later and just-for-lols clicked on "Complete Quest", then it give me the "Finished Nori's Quest! Many thanks for your aid, kind traveler! Please accept this token of my gratitude for your assistance." page. Guess I haven't lost that quarter-of-a-Quest-Point after all!

Nov 16, 2018 7 years ago
foxette
is one for the books
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SQL: INSERT INTO user_items (id,userid,itemid) VALUES ('',442210,147947) subeta_subeta subeta_subeta

It has eaten 12 Lagan an Derelict from my shop, 3 Lagan and Derelict I bought from the Rathskeller Inn and 3 user shop Lagan and Derelict. It's not for want of trying, I can't complete my quest either!!

Nov 16, 2018 7 years ago
Arli
is FIERCE
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Same here.


Bored!

Nov 16, 2018 7 years ago
StarShadow
is the richest user
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Jerry

What's going on? Trying to do quests and buying items from shop search keeps giving error messages and when I try to post on my usual forum it keeps going to a different locked topic about profile help instead. ???

Nov 16, 2018 7 years ago
Zimt
is frosty
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Rean

Can't complete Battle Quests, and can't make a topic abut it to report it. I made a ticket, but it doesn't show up in the list. Great.

Nothing works anymore. 502 bad gateway, 504 gateway timeout..

Nov 16, 2018 7 years ago
Muerte
loves wieners
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Forevermore

I'm also getting a "Your most recent purchase failed. An unknown error occurred." error. ... Also items are being purchased, sP is being taken, but I'm not actually getting the items.

Nov 16, 2018 7 years ago
Wik
is salty
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Same ): I got the same error when trying to get the new free gift. Didn't get it, but am told to stop being "greedy" when I refresh the page

Nov 16, 2018 7 years ago
Omen
is a spooky scary skeleton
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Mirage

[Edit] oops sorry I forgot to mention that the situation was fixed for me a while ago.

---❤️--- hewwo

Nov 16, 2018 7 years ago
Ark
has seen too much
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Mr. World

Also I can't post on forum threads now and forum threads won't load D:. Tried to post this post a few minutes ago but it redirected me to "forums.php/read///1/". (Maybe it did post?) (Who knows) (Gonna try this again though and I'll edit this out to a blank post if it happens I did end up posting this before)

As an update, when purchasing from user shops:

"Your most recent purchase failed. An unknown error occurred."

However, it takes my sP and the item vanishes from the user shop but doesn't appear in my inventory. I guess it just blinkered out of existence? ;A;

(actually I'm posting this abt 10 minutes later when forum threads are loading again now lmao)

Nov 16, 2018 7 years ago
EmberElric
is a beast
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I'm also having this issue. Just tried to put a Void Torrent Plushie I just got from the Hustler into my plushie collection and got the following error:

SQL Error SQL: INSERT INTO collections_plush ( colid , userid , plushid ) VALUES ('', '188586', '209684') subeta_subeta subeta_subeta

Looks like it ate the item because I did an account search and it says I don't have the item anywhere in my account.

It also took me about 20 minutes to get this particular forum post to load so I could add my SQL error issue to the list.

❤️ RIP My Sweet Tiger (June 2005 - February 2024) ❤️ ❤️ RIP My Sweet Bella (February 2009 - February 2025) ❤️ "Dedicate your heart..."

Nov 16, 2018 7 years ago
GLaDOS
takes the cake
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Unlikeable

Happened when I was putting in my plushie collection. I made a ticket because forums weren't working but now they are? Hope I can get my item back but idk.

Nov 16, 2018 7 years ago
Skull
is all bundled up
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Xavier

Same here. I managed to buy two items for a quest, clicked Finish, and it said I didn't have the items. They vanished from my inventory.

Now I can't buy from user shops or move items from my own shop.

I also got an RE for a Gold Shiny Coin, and I didn't actually get it.

I tried to post this earlier and I was redirected to a different, locked thread.

Nov 17, 2018 7 years ago
NEVER feed
BoaConstrictor
after midnight!!
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SapphireSeasGoddess

I just wanted to put an Eye of Ash from my Shop 'Boas Treasure Cove' into my inventory. I got an SQL error, went back and repeated the action "you don't have enough of that item"error. For the moment I can still see Eye of Ash "amount 0" in my shop, but obviously I cannot remove 0. Account search only shows me the one in my vault.

Yesterday I lost a Faceworm Cardboard Mask from my vault.

11/20/18 removing 2 items from "Warehouse" I lost one: Cozy Winter Socks I had 130 in there, only 129 left, but none in inventory

I had twice removed 2 different items from one page shortly before without problem (Fortunately, because there were some very expensive ones among them)

It's haunting me: Just picked up some purple Rreign floaty - no sign of it in my inventory

...but I'm never getting an error!

Nov 17, 2018 7 years ago
Pun
is very punny
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Eager Beaver

Quoted from Server Update

Quote by Keith
Thanks for the update</p>
<p>Keith I don&;t really understand what your doing, but have noticed something and I&;m wondering if its related.</p>
<p>In the past when there were errors - when buying, or getting game/quest rewards etc. - we&;d still get the items involved in spite of the errors. Now, however, I&;m not getting the items when there&;s an error. Additionally I&;m getting screwed over because its still taking my sP, or quest items and so forth and not giving me a reward.</p>
<p>For example, I was buying scratchcards today. It gave me an error and I didn&;t get my scratchcard. It took my 1,000 sP AND gave me the 5 minute block on buying another. Now, I really don&;t care about the sP - but that 5 minutes, well I&;d kill to get that back! If this happens only once, its no big deal, but if it happens regularly through the day and I&;m also delayed in buying because of 504s, then it does really start to add up.

Yup - this comes from the 5 year old give_item code I mentioned. The technical explanation is that we have an auto increment on that table, which increases +1 for each item put in user inventories (that's where the id=23849723489723947 comes from when you click on an item in your inventory). Previously this code was creating a blank number that MySQL would interpret and add the number itself. The proper way to do it is to not send that at all.

You were likely added into the group that used the proxy, and because the proxy didn't accept that code (the blank number) it would error, not giving you the item. The function has been rewritten to adhere to 2018 standards now, so that error won't happen to you again even if you get put back in the pool for the proxy.

I understand the frustration and the losing sP, and advice making a ticket for it :( But it won't happen again!

Keith advises making a ticket for lost sP and items.

Nov 17, 2018 7 years ago
NEVER feed
BoaConstrictor
after midnight!!
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SapphireSeasGoddess

Thank you for letting us know!

Nov 17, 2018 7 years ago
The Royal
Nebet
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There is also an error when you read a pet a book currently(hopefully this is ok to post here)- SQL Error SQL: INSERT INTO pets_bookread ( readid , petid , bookid ) VALUES ('', '400761', '3479') subeta_subeta subeta_subeta

The book does not show up in the pet's read list and is gone from the inventory. They were cheap books so I'm not concerned but hopefully it gets fixed eventually.

EDIT: Just tested it a few times and books now seem to be working again.

Nov 18, 2018 7 years ago
Tinkerbabe
has a massive family
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Blockhead

I am having the same issue that is having. I get the SQL Error when reading books to my pet. I also got similar lines of odd messages on some forum pages. It was in the Pet forums but I do not recall the specific locations. (I am not sure where to post either, sorry.)

 Calendar days are closer than they appear!  [item=mocking clock]   
Nov 18, 2018 7 years ago Official
Keith
is sweet
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Eradication

If you're still getting any of these errors, please report them here, with the whole error!

💖 ✨ 🤗

Nov 18, 2018 7 years ago
Opundo
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Rationality

Getting this error repeatedly when trying to plant seed in the garden: SQL Error! Oh no, our database is acting up. Please take this error and post it on the appropriate thread in the forums:

INSERT INTO soil (plantid, userid, watered, timeline, timefinish, type, waternum) VALUES ('', '552985', '0', '0', '1542762635', '11', '0')

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