A Few Quick Updates!

Lag and Cloudflare Errors

We're aware that this is the biggest problem right now. has prioritized this issue and is actively debugging it. If you believe you have new information about this, you can post it here: Timeouts, Error Codes (5xx), Lag | FIRST POST UPDATED 7/22 We will also post updates on that topic.

Human Avatars Fix (and side effect)

fixed this a few days ago. Your HA should be working correctly again, and no longer shift between your older HAs. 🎉

We noticed another problem after the fix: When you click the "Wear" button in the wardrobe, it looks like nothing happened because the "You are now wearing your HA" message is missing. We've confirmed that this bug is purely cosmetic: the button still works and causes your HA to change correctly on site. We will update the bug report topic when the "Wear" button message is fixed.

Morostide Plot: Small Updates

We are happy to say that the plot itself seems mostly bug-free :) Some notes:

• If you are missing your Day 1 achievement, you can now trigger it by visiting Shadowglen.
• Skelly Manor has a link to continue the plot if you get lost and need to find your way back to the plot.
• If you're exploring the house on Day 1, and cannot click on the basement, please try again at this link (It's the same as the "Continue the Plot" link at Skelly Manor)

If you encounter any more issues as the plot continues, please post in the Event subforum of Problems and Bugs and ping to the topic. This makes it easier for us to post updates on the problem than if we are communicating in the news comments or elsewhere. Thank you!

Hey everyone! Quick on what's going on this evening.

We were attempting to deploy some code that addresses the lag. We tested this code thoroughly on development sites with successful results, but some unexpected errors showed up when we deployed it for real. First, there was a site outage (that looked like a SQL error, around 7:00 PM). When we resolved that, we noticed the SAPI portion of the site was not loading. (SAPI is the part of the website that serves avatars, wardrobe and forums.)

We've spent the past hour resolving this, and things should be back to normal now. If it is still broken for you, logging out and back into Subeta should fully resolve the issue.

We are planning to re-attempt deployment after midnight tonight and hoping for success this time as we can apply what we learned from this incident.

Thank you for your patience as we continue to work towards resolving the lag. Please feel free to ping me with any questions. We understand the frustration, and we are making an effort to keep communication open. <3