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Mar 25, 2016 10 years ago Official
Spotlight Champion
Destiny
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Dexter

This has already been reported and they are looking into it. Sorry I can't do more!

Dexter by

Mar 25, 2016 10 years ago
Straywillow
will always find their way
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Delbchaem

Yeah.. I was just looking for a wardrobe thread, it has been months since I have been able to change or add eye, nose and mouth having to use other mouths in items.. hopefully I am posting in the right place.

Mar 25, 2016 10 years ago
StarShadow
is the richest user
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Jerry

I'm having the same problem also. I changed my HA yesterday and it's still showing the old one even though the new one shows in the wardrobe. Please fix.

Mar 25, 2016 10 years ago
Halibel
is a biter
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Well I'm glad it's not just me. Getting really tired of constantly having problems whenever I use the wardrobe.

[tot=Halibel] [egg=Halibel] [tp=Halibel]

Mar 25, 2016 10 years ago
Paging
Doc-Roe
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I've been having this same problem for the last week or so as well. I suppose it normally would not bother me much, as I do not often change my HA (maybe a few times a year, at most). But now this issue is preventing me from putting on a mask, as well as changing my general attire; so I can't actually participate in Masquerade, which is one of my favorite holidays here. I see that staff is looking into this issue though, and I do hope it can be cleared up before the event ends. Thank you for your help, and for hearing us, Subeta Staff! It's greatly appreciated!

[kiss=doc-roe]

Mar 25, 2016 10 years ago
Lirikai
has some electric moves!
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Add me in. I changed my avatar more than twelve hours ago, the wardrobe shows the updated change when I click in to look since I made the change, but there's just no update at all on the rest of the site.

Edit: It JUST updated. 15 hours later.

Mar 25, 2016 10 years ago
Sandra
is wicked but sweet
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Surrain

I absolutely hate this new wardrobe. It's not user-friendly

It doesn't tell you when you have too many layer items on, just says that it saves it and it doesn't. In firefox, I have to refresh the page after every single item I put on OR EVEN MOVE AS A LAYER as it'll start "duplicating" items in my list and won't let me move them again (unless I hard refresh). I'm so mad I can't even think of all the other gripes I have except that things don't show up on my HA no matter how many times I remove it and put it back on and hard refresh...it shows that my HA's wearing it but my HA has no shirt on :/

And look at that...I still have no mouth after purchasing a face layer (what'd that even cost me since it didn't say, just "PURCHASED") and still no lipstick. I'd rather have the v1 back to be honest

Capricorn

[tot=Sandra]

Mar 25, 2016 10 years ago
Xenalicious
is salty
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SuspendedxX

I'm happy someone is looking into it. My ha refuses to update. It is annoying me to no end. I assume that is why some ha's are bald or half naked. lol Please fix A.S.A.P. I want to show off my new ha I made over 24 hours ago. lol

Mar 25, 2016 10 years ago
Reaper
sealed it with a kiss
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Derek Hale

Thank you for letting everyone know!

My HA finally updated cries tears of joy

Wouldst thou like to live deliciously?

Mar 25, 2016 10 years ago Official
Amber
is bitter
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Taco

Just reiterating what Destiny said -- the issue has been reported and programmers are looking into it! I think it might have something to do with the avatar server, because something like this has happened in the past and that was the root before. I'll let you guys know (or have a programmer post) when we know more :)

[edit]

Ha! The minute I post, I got new information. It did have something to do with the avatar server. I don't know the proper technical terms, but basically the avatar server was full. is setting up another one to help with that for the holiday. :)

Mar 25, 2016 10 years ago
Skynix
has seen too much
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Just logged in to find my avatar has finally updated. Thanks for the info

This can be locked if it has been fixed.

I have an ERR0R in my soul...

Mar 25, 2016 10 years ago
Jinjah
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Mattel

Unfortunately it can't be locked yet. My HA hasn't updated since the start of the ball. Fortunately I'm still able to do dance......oh it has here, but not on my sidebar yet......Nevertheless, still a bit premature to lock.

Mar 25, 2016 10 years ago
Skynix
has seen too much
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that's why I said "if". I've also just noticed that mine hasn't actually updated on the forums.

All we can really do is wait until it's fully fixed.

I have an ERR0R in my soul...

Mar 25, 2016 10 years ago
Mail
is ALL about art
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Alter

I'm keeping an eye on it, but it looks like mine did catch up and update!

Mar 25, 2016 10 years ago
Carawick
is a billionaire
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Onexia

Mine finally caught up and updated as well

I'm Done Adulting, Let's Be Dragons

Mar 26, 2016 10 years ago Official
Spotlight Champion
Destiny
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Dexter

Has yours updated yet?

Dexter by

Mar 26, 2016 10 years ago
Jinjah
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Mattel

Yes it's ok now. Many thanks ! :)

Mar 26, 2016 10 years ago
Adventure Captain
inge
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I have this problem too! I want to put on a mask to participate in the event, but it won't show, even though I have been trying to save my HA multiple times since thursday I think

[tot=inge]

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