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Oct 9, 2022 3 years ago
Reaper
sealed it with a kiss
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Derek Hale

Yeah, I'd really ideally like some sort of fix before when we're supposed to have Morostide start. Even if it's temporary, it's going to be necessary. People unable to submit or buy CWs or use their wardrobe is going to hit the site finances pretty hard, especially during a time when more folks are using those features as we hit the high holiday months.

Wouldst thou like to live deliciously?

Oct 9, 2022 3 years ago
Beck
is lost in space
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Mochi

Right, obviously I think a permanent fix it great and I love that it's being worked on so I'm not trying to sh*t on anyone. It's just the timing of it because you figure people want to get their stuff on site and start planning events. Almost impossible to do right now and running out of time. I understand coding takes time but my worry is it turns into weeks instead of days since we have no estimated timeline rn. I'll be honest that it will be less motivating for me to submit CWs if it's super late.

Oct 9, 2022 3 years ago
Reaper
sealed it with a kiss
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Derek Hale

Yes exactly! I appreciate that they want to actually sort the issues and obviously we all want that. In the meantime, however, I really think we should be employing whatever fixes will help for now. If manually clearing the memory cache and deploying more servers solved it before, even for a few more days, let's do that at least =/

Wouldst thou like to live deliciously?

Oct 9, 2022 3 years ago
Beck
is lost in space
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Mochi

Mostly all I care about rn is having an estimated timeline. I think that would be helpful and give some reassurance to everyone. But of course I do agree with you too.

Oct 10, 2022 3 years ago
Shelbie
ate their feelings
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Ronin

At this point I’ve given up on trying to get my Moro stuff on-site and anything released. It’ll happen when it happens I suppose. Got other stuff I can spend my money on.

Oct 10, 2022 3 years ago
Kadiaa
is a sight for sore eyes
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Croquet

Thank you for keeping us updated! :)

[flower=kadiaa]
Quote
“The unicorn lived in a lilac wood, and she lived all alone. She was very old, though she did not know it, and she was no longer the careless color of sea foam but rather the color of snow falling on a moonlit night. But her eyes were still clear and unwearied, and she still moved like a shadow on the sea.”</p>
<p>― Peter S. Beagle, The Last Unicorn

Oct 10, 2022 3 years ago
SayuuChuu
caught them all
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Ivy

I forgot between those two was november... halp! XD

Oct 10, 2022 3 years ago
Saturnine
wants to believe
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Fearleading

Brought the latest Hustler item, uncertain about putting it into my wardrobe currently.

S-F
[flower=saturnine][tot=Saturnine]

Oct 10, 2022 3 years ago Official
Star Captain
Galaxia
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SailorButtress

Update: Keith is going to rebuild the API servers entirely from a backup, which will take about 15 minutes but should improve things rather than just patch the issue.

- - -
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Oct 10, 2022 3 years ago
Star Captain
Anemone
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Rue

Thank you so much for the update!

EDIT: Oh, it's SO much better! Thank you, Keith!

[flower=anemone]
Desperately wanting these:[BR] [BR]

Oct 10, 2022 3 years ago
Saturnine
wants to believe
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Fearleading

The wardrobe works now, but changing avatars doesn't. Should we wait a bit, maybe it's a cache thing

S-F
[flower=saturnine][tot=Saturnine]

Oct 10, 2022 3 years ago Official
Star Captain
Galaxia
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SailorButtress

Try putting an outfit on again, please?

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Oct 10, 2022 3 years ago
Saturnine
wants to believe
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Fearleading

No change. It doesn't load in the little headshot bubble on New Subeta either, but it loads in the Wardrobe proper.

S-F
[flower=saturnine][tot=Saturnine]

Oct 10, 2022 3 years ago
NEVER feed
Trubble
after midnight!!
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I'm still seeing SSL handshake failed Error code 525 for https://sapi.subeta.net Could that be part of the image problem?

[Kiss=Trubble] [Flower=Trubble] [ToT=Trubble]

Oct 10, 2022 3 years ago Official
Star Captain
Galaxia
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SailorButtress

Ah, that's very useful! Thank you for the detail, I'll pass it along!

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Oct 10, 2022 3 years ago
NEVER feed
Trubble
after midnight!!
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Hope it does help :) Also right clicking a hover clothing item and opening image in a new tab like this Hover Item Gives a 500 Server Error and once a Bad gateway Error code 502

[Kiss=Trubble] [Flower=Trubble] [ToT=Trubble]

Oct 10, 2022 3 years ago Official
Star Captain
Galaxia
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SailorButtress

Have you tried clearing cache and resetting your avatar? keith restarted the servers again...fingers crossed

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Oct 10, 2022 3 years ago
Saturnine
wants to believe
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Fearleading

It won't show my HA if I wear anything except a saved salon hairstyle or nothing at all :x

S-F
[flower=saturnine][tot=Saturnine]

Oct 10, 2022 3 years ago
Valiska
is wicked but sweet
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Ravage

The same thing is happening to me, and I saved my HA (it's almost identical to the one I've had for a week but I fixed a layering issue) less than 11 minutes ago.

Clicking on broken images and doing "open image in new tab" returns a 500.

(At least it's broken completely, unlike that -- several days, but it felt like at least a week -- period during Masquerade 2020 when my avatar's clothes on top would load but she was bare-assed and I couldn't change it! Definitely my least favourite wardrobe glitch.)


Slotting | CW Shop | Owned List | Releases
[KISS=Valiska] * [DANCE=Valiska] [Flower=Valiska] * [tot=Valiska] * [egg=Valiska] * [tp=Valiska]

Oct 10, 2022 3 years ago
Taarna
is made of stardust
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Kamisama

Still a whole lot of broken avatars. Tried a number of things to get mine to show, to no avail.

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