Is it safe now to move our items without anything getting lost?
When the first deadline came out, I ordered my vault into categories and then moved my 3 galleries. I also started shifting items from my shop into the new ones and vault or recycled for quite some time (very error prone with lots of tickets).
When I was about to move my (second biggest on site) shop with the tool, a ton of users had to complain about losing items in the process. I myself had had issues with moving large stacks (thousands, esp. currencies) or even just 1 (expensive) piece. So I refrained from doing so, have been using items for questing etc. all along and also continuously moving a few to vault by hand day by day, one by one. Alas the "move all" feature in account search has never worked, either. I'd have progressed further over the years, had it.
There never was an announcement, it was safe again to use the tool. And not touched upon when the thread moved to the next page.
Has the problem been fixed? IS IT SAFE NOW TO TRANSFER OUR LEGACY SHOPS?
Or are you going to do it for us with the huge shops - step by step, page by page? Also an idea, that was mentioned back then.
Yeah, I saw someone mention galleries from accounts of deceased users being deleted. Is there a way for us, the user base, to "preserve" these galleries since staff can't???
[tot=PiplupMagby34]
pour one out for all the rare items that are gon get yote from inactive accounts</p>
<p>jokes aside, its needed.
Yeah, I saw someone mention galleries from accounts of deceased users being deleted. Is there a way for us, the user base, to "preserve" these galleries since staff can't??? Allow me to be cold and pragmatic for a second, probably get blocked and warned over this: they're still unfortunately pixels. Yes, we may have owned/do own the account but in a fashion, we own nothing on them. Our money went to supporting the site, we've nothing solid for our purchases.
Now to be warm: I get your point, I just don't see how it would be done from a coding standpoint despite I would want it if at all possible.

I don't understand what qualifies for a legacy shop? I've been playing for over 17 years and all of my shops were created the first year I played yet none of them have the ! symbol next to them and I don't remember converting them to new ones?
Edit: Looking through the tread I defiantly don't have that symbol so I'm going to assume I'm good. If not it's not like I can't just rebuy everything that was in my galleries.
subeta is the only place where the staff gives you 6 years to get something done and people still complain when the consequences of not doing it are instilled i love it here
This issue doesn't involve me but can staff really be blamed for not giving enough of a heads up when they already did? Sounds like user responsibility at that point because it's been a long time since this was first announced.
lol @ this whole thread
The fact you're giving another 3 months is really generous. Maybe people will put the time to good use.
And I thought I was being cold.

I am unable to select my Legacy Shops on https://subeta.net/legacy_shops_migrate.php to send all items to my vault
this lol
On one hand, six years is a lot... On the other hand, who hasn't found a doodle they've drawn "just a few months ago... what, it's labeled 5 years ago?!"
[tot=Snowwall] | [egg=Snowwall] | [tp=Snowwall]
My apologies for the delay, I was actually following up on which parts of the code/process had been deprecated to be able to give the best answer. If you do think of anything you had anything that didn't make it over, please file that ticket anyway!
Yes, my apologies, see above. At this point the only option is moving items to vaults, so there is no way to make a list currently and the guide is outdated. I'm editing both the news and my first post to reflect that.
We appreciate you having worked on transferring items over already, we realize for the big shops it was/is likely a process. But because of programmer resource time a process done by staff isn't going to happen. Nor is it going to be any better to wait. However, if you do think something is missing after moving the remainder of your stock, staff is not going to get upset at a ticket to replace anything, promise!
Ah, please file a ticket including, if possible, a screenshot of the error you're having or what the screen looks like?
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I need assurance the tool is safe to use now.
So far what I see is two sides:
1.1) There was plenty of time for migration given. 1.2) If everything is migrated automatically and something gets lost, the staff will be blamed. 1.3) If everyone's everything is migrated at once, the servers will be far too busy to do anything else, including normal gameplay. 1.4) There must be a line in the sand somewhere as to when to finalise the migration.
and
2.1) Users aren't sure they can trust the migration system not to lose something and can't manually check the "before" and "after" lists of items for any reassurance whatsoever. 2.2) Moving tens of thousands of items in batches of 50/100/250 (these are some of the common Subetan size limits, I don't have a legacy shop and don't know what the real limits are) is a chore and a half. 2.3) Some people's "virtual memorials" just can't be migrated by their owners due to lack thereof. 2.4) There would be some major "sticker shock" if somebody comes in to find their store/gallery with all the 6+-year-old rare items gone and such an "oldie" probably won't stick around.
Can't suggest much for the current users with 2.1 and 2.2 problems, but have a compromise between the current "purging" strategy and the potential 2.3 and 2.4 people.
I think that users who, for one reason or the other, haven't come back in six years but will after June are going to be less annoyed if they lost some things than if they lost everything. So, maybe if June is the cut-off, everything that's not manually transferred by then can be queued up to auto-transfer, possible losses be damned, and done slowly over... however much time it'd take?
That seems like it would somewhat balance the two camps. Legacy shops will finally be really done with, (most) items won't be missing, hiatus-ed and deceased users won't be (overly) disadvantaged, servers will have something to do during the long summer nights instead of knitting WiFi waves into pom-pom hats... Win-win?
Oh, and, by the way. An answer to "how could anybody not migrate still?!" Some people just can't find their way around the site as well as the others and don't know half of its features. If they've missed something in the news in those few months when it was "all the rage", they'd not even know about its existence for most of the "six years they were given to migrate" ;)
[tot=Snowwall] | [egg=Snowwall] | [tp=Snowwall]
The tool is as safe as we can make it. It's ultimately your choice on whether to do it or not. I understand your point of view but it's not going to get any easier to work with it over time, for the site as well as the users.
That would require more programming, working with buggy deprecated code, with no guarantee it even worked, with potential ramifications to the site. You said it yourself, 'however much time it'd take', and that doesn't include the resources such as server time or database lines. Part of the reason for the new system was because of just how intensive the old system was, and it would not be a win for servers or database or active users of Subeta if something broke in the process.
Losing the shops and galleries belonging to deceased users will hurt. There's an IT term, 'bit rot'; it's the degradation of information or software over time. Data formats that can't be read because of different code, information that doesn't get backed up or reposted and is lost, literal tiny electromagnetic changes to the storage medium. It is a fact, despite our best efforts. There's not always enough physical space or resources in the world to encompass all of what people mean to us, or what they leave behind. There is so much we all wish we could keep, I know. That's no different for anyone, staff included. But we have a continuing responsibility to the world here and now with the resources we have.
For the people we wish were still with us...live, speak (or write) their names, and make their memory a blessing. Talk about the things they loved and why. The light they made in the world is not gone so long as we do that.
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Ha, no worries! I had a feeling it wasn't possible.
It looks like I transferred around 4.5k items. Looking at the Hoarder! Achievement it says I was at 9,007 / 10,000. I've been gone for around 6 years, I might have moved stuff around, but I really don't know. Some great old stuff in my vault so I can't be too upset.
Each time I made a ticket regarding lost items, the admin double checked on my account history, if said items and amount really were moved and how many made it to the destination and how many were lost in the process.
So somebody would have to make a note of how many items are in my shop in total before application of the tool, and how many get moved effectively. If something poofs, then check, how much of what and replace, since I can't even revise nor reclaim.
That's really not practical for reasons outlined in previous posts.
If there are things that stand out, items that you know you had in there for value or specific sentimental reasons, try an account search for the before and after and please file the ticket for reimbursement if they don't show up.
I understand that you're proud of what you've achieved on Subeta, and the contents of your legacy shops and galleries reflect all the time and effort you've spent with us. We're happy and proud to have you, and all the people who have stuck with us through the years! But times and technology change, again sometimes despite our hopes. We have the migration tool and I suggest that if you give it a shot and file a ticket if anything stands out as missing. For other items, even if bit rot gets them, the experiences they represent still remain with you and we hope you'll stay with us for more.
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Thanks for all your diplomatic sweettalk, rofl. But I really don't need that. Especially not, when you're just trying to shroud a "No".
The quintessence of my message, which you seem to have overlooked, was: I won't be able to reclaim items/file tickets, because it is impossible to take stock of the old shop.
Before we lost access to the shop itself I invested a lot of time and did so when moving items by hand, which was incredibly error prone, which again hindered progression and fulfillment of the task.
That was not my fault. I tried my best under the given situation. So I rely on the site's help of stock taking. First it would be just to take down the number of total items in the shop (and vault) before starting the tool, and then check the total amount of items moved respectively then in the vault. That can't be so hard. Maybe we are lucky anyway, and it works wonderfully with nothing lost...
And I will definitely wait and only try to move, when there is no event going on, because that will for sure pose too much strain on the site - as we all know from years long dreadful experience.