edit: never mind, it is working now!
hi, the item isn't saving in my wardrobe. like i equip it and then it doesn't save so my HA is just bald :'D
Returning player/still new tbh and my avatar is all kinds of broken! The face and items float away
You should be good to go! Welcome back :D
Dexter by ❤
I just signed up a couple days ago and I finally figured out with help how to open the gift boxes, went to go to wardrobe and it's stuck on a loading screen not allowing me to do anything saying "Loading your avatar data..." Not sure what to do
Same issue here. is this something you can help with?
You should be good to go! Not sure why it was affecting a new account but the reset worked. Have fun and welcome to the site!
Dexter by ❤
hi i'm new to subeta. the wardrobe is not loading for me at all, just keeps spinning saying it's loading. Thanks :)
I have reset your avatar for you. Welcome to the site!
Dexter by ❤
Hiiii, it's been so long since I've been on idk if I even have anything, but my avatar needs is broken I think. :< Tyyyy <3
Gotcha covered! Well you get the point... Welcome back!
Dexter by ❤
Hello, new player. Can't make a base and my wardrobe won't load (stuck on loading) Can you help me with this? Thank you!
I have reset your avatar. Welcome to the site!
Dexter by ❤
Thank you so much!! Sorry to bother you again (and sorry if this isn't the right thread!), but I have a ton of items missing from my wardrobe! Do you know if there's anything that can be done or maybe the correct thread I can post in for this issue? :o Thank youuu~ <3<3
If you are missing items, that would be a ticket issue. However, I do want to warn you, if you are missing items from a LONG time ago, the logs might not go back that far.
Dexter by ❤
Hi! I'm a returning (after a few years) player, can't use my wardrobe at all, it won't load... Could you please reset my avatar? I also see from the comment above that I may lose my previous Wardrobe items... That's very unlucky... Can at least the items I bought today remain? I spent a lot of paid currency I still had on hands a few hours ago, and some of it were HA items...
It is not a common thing to be missing wardrobe items when you come back. I cannot look into it as I don't have access to that part of the site. You should have all your items and you won't lose any that you bought recently by resetting your avatar. I have gone ahead and reset it for you. You should be able to use your wardrobe now!
Dexter by ❤
Thank you so much ! I can use it now, confirmed, and my items are intact indeed, hooray! <3