Wow... Thanks for the list, in fact I knew I had lots of those items in my wardrobe. Luckily I keep all the loyalty/quest/holiday shops items I need to buy in my WL, so it was easy to figure out a lot of them (and another lot ai just knew I had, like the basic items like some hikei balls, some beach chairs... Secret garden key, the Pooh background). Also luckily I'm not missing any CW (at least none of the ones that are listed there)

I have been here for many years and always got on well with the wardrobe, it was sorted in alphabetical order and I mostly knew what I had. now it is sorted when the page got it (?) or when it got into the wardrobe. what shoud that? I do not know when I bought something or whether I own it. I do not understand what should be better with the beta version, in all games I know is sorted by alphabet because it is easier to remember. why are things changed that work? wouldn't it be better to take care of good servers? is just a question, thanks for the update and your great job

I truly appreciate y’all giving users the benefit of the doubt with this easy-report form. It felt weird, though, submitting for two of the pricier items (2006 tie and the tempest marble) because I wouldn’t have realized independently that they were missing. It’s really lovely that trust is being given to us with this system, especially since it’s hard sometimes to trust my own memory but gosh darnit I know I kept that tie in there for way too long because “it’s 2006!!!” XD

Thank you for taking care of this. I can imagine how difficult it must be to straighten it all out. Anyway, is there any way to remove items from the new wardrobe yet?

I'm getting a list of items I never owned?

can you confirm that "site update" from Keith will be a news post for the entire userbase to see, and not hidden in forums where only a select few will see it? or if you can not confirm it yet, heavily stress the need to do so to him after this clusterfuck of huge proportions and terrible mismanagement?

I greatly appreciate what y'all're doing in the wake of this, but user trust has plummeted especially with how the communication on these problems was handled. A news post is the very least that could work to show progress in the "transparency" and listening to the begging of users for clear and accessible information.

Please stay safe out there, and good luck!

Heh, seems I was missing some items too. Nothing too expensive, so I just bought most of it again (with either sP or other currencies). Good thing I use SubetaLodge, so I knew EXACTLY if I had the item or not; if SL said yes and the site said no, I must've lost it. :D

I'll patiently wait for the three items I felt were too expensive to rebuy (50k is whatever, but 200k+ is a bit too much). ^^

ohhh that list is so helpful! definitely a few valuable items i hadn't noticed i was missing...

From what I understand, what they mean by saying those certain items were deleted from all accounts is - they were deleted from every account that had the item in the wardrobe at the time of the incident.

There are several items that are showing as missing from my wardrobe on that page, but it's because I never had those items in the first place, and I know I didn't. So I'm not going to bother submitting reports for them.

However, if there are items on that page that you think you may have had but are not 100% sure if you did or not, you are allowed to file a report about it. They're not going to punish people for getting extra items if they're not sure they had it or not since it was their mistake in the first place.

[edit]Also, thank you again staff for working to fix this! And thanks to the other users who compiled lists of missing items to check against as well!

Because I saw the Zombiecrossing boots on the deleted list, I decided to check all my Subeautique items (via the earned achievements, that's the only items I can be sure I should still have). Luckily I did, because I found 3 items I have the achievements for, but don't have the items anymore (and I would never remove any subeautique ones). Still rather mad about this. 10+ years of oldoldold items and Cash Shop (not CW) items.

Filed an extra report for missing:

• Hazel Jailbird Pants
• Pinstripe Bill Self-Centered Gas Mask
• Zodiak Fantasy Wings

yay I got back the romero nova item I lost, I'm good now :D thank you.

on the confirmed list of items page, there is a link to see what items you have restored, just wanted to tell you that it leads to a blank page because it's missing the .php!

Thank you bug!! Only a few more items of mine are missing but honestly I’m not trippin about it, all my favorite items and CWs are safe so that’s what matters.

thanks for the list! There are a bunch of things on it that I didn't even realise were missing.

I am super tripping about because I needed it for Masquerade. I borrowed the copy in my pet Nilaqa's TC to wear for one day, then put it back in her TC. I'm worried that'll count against me...

thanks for clarifying that. There were some items that I KNEW I had, and some I thought I had but I wasn't entirely sure of. Seven years is a long time.

This seems especially tone-deaf. It's one thing to enforce the community guidelines to prevent users from harassing other users, but using it to squelch site criticism comes across as heavy-handed and indifferent.

The indifference is magnified by the boilerplate language of the next paragraph. "I understand ... your items are gone." There was nothing in that post complaining of missing items; it was a complaint about how the staff communicates with users, consistent with other complaints found in Roadkill's recent posts .

Saying you understand and immediately demonstrating that you didn't understand -- oh, friend, it's SO not a good look.

sigh I should have expected that kind of response.

I'll try again with an analogy: A large city has four people with the power to enforce the city's littering ban. Three of them respond to calls that come in through the switchboard, but the fourth one just walks up and down his own street patrolling for litter. The net result is that the littering ban is enforced unevenly -- one street is exceptionally well-patrolled compared to the rest of the city.

I see you as this fourth enforcer: you don't have the time to read every post in the city, just the posts in the threads which pertain to you. You don't normally respond to tickets, I presume. So when you take it to enforce the community guidelines sua sponte, the result is that most topics receive enforcement only after a user has reported a post and a staff member has had time to investigate, but topics in which Keith participates receive lightning quick and immediate enforcement, because Keith can (and in his own words, "will") enforce the community guidelines himself.

You are creating a chilling environment because posts in threads you read go through an accelerated version of the due process that posts in other threads go through.