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Aug 20, 2019 6 years ago
Go home
Julie
you're drunk
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Thanks for your hard work and for letting us know of this update.


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Aug 20, 2019 6 years ago
Chrysariel
is magical
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Khan

Awesome! Thank you!

[Kiss=Chrysariel] Wishlist Come check out my shop! =<^.^>= Always willing to haggle if the price is right. : Looking for and

Aug 20, 2019 6 years ago Official
Bug
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Segfault

Quote by THESOVEREIGN
Do they really need to be expandable menus?</p>
<p>Why not just have them all always expanded and save people a click. It&;s not even cluttered with all 4 expanded out.
We intentionally made them click-to-expand because we want people to actually read them and click on the one that applies to their situation. We hope this will help direct people to the right place :)

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Aug 20, 2019 6 years ago
Hello
bocephous
my old friend
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Thank You

It's time to get real and inspired!

Question Everything

Aug 20, 2019 6 years ago
Tinkerbabe
has a massive family
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Blockhead

Thank you for all you do to make Subeta awesome!

 Calendar days are closer than they appear!  [item=mocking clock]   
Aug 20, 2019 6 years ago
Avel
has ALL of the plushies!
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NVLB

Quote by /Frost

I don&;t have any active tickets right now, but I&;m guessing they&;re shown on the main ticket page, the one with the two antlephores?

Yup, right under the two antlephores!

Quote by /Frost

I don&;t see the wording of the &quot;If the bug is exploitable: Please click here to file a ticket&quot; part being too big of an issue personally, but I&;ve been here for ages and I&;m familiar with the ropes. If it makes anyone else&;s brain itch, maybe rewording it a little might be worth considering?

It might help to explain what they're looking for when they say exploitable. I once reported what I thought was a weird bug (and then a few minutes later, ran to make a ticket just in case Staff might have thought it was exploitable). Staff did consider it exploitable and had that topic taken out of the public eye, while I considered it annoying at a stretched.

I've been in a position where I wasn't quite sure myself, it doesn't help when it feels like make a ticket bothers people. If I was wrong about it being exploitable, I didn't want bother people with a ticket. I've waited for months on a stuck achievement because I didn't want to bother someone. I wouldn't mind clearer directions about what Staff considers exploitable.

[tot=Avel]

Aug 20, 2019 6 years ago
placebo
has x-ray vision
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dimitri.

All those options were scary for some old-time users too, don't worry ;p

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Aug 20, 2019 6 years ago
Galadriel
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Thanks for the update! It looks really nice and easy to use now :)

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Aug 20, 2019 6 years ago
Skolletta
Sir Quest-a-Lot
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What a nice update! Loving that previous tickets are no longer on the main page; I hated seeing them there. And killing off the categories.

Also wow, did people really file tickets for suggestions and site feedback often enough for it to need to be made dead obvious it wasn’t the right place? Okay then. O_o

:・゚✧:・゚:・゚✧
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Aug 20, 2019 6 years ago
MatrixedAgain
is never gunna give you up
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Thank you! I like the new layout. It was easier to see who posted and when for the open ticket I submitted back in Nov 18.

Aug 20, 2019 6 years ago
bonita
has a bad feeling about this
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Killer Threat

❤ ❤ ❤ ❤ ❤

I live in MN, and whatever you've heard... It's much worse.

Aug 20, 2019 6 years ago
Scrubba-dub-dub
Velociraptor
in a tub
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Munchers

Love the changes! I think it looks really good, and I like the separation and the expandable menus. Also, weird, my event says that pinged siteupdate, but clearly did in the first post. :P

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Aug 20, 2019 6 years ago
Laurey
is a lovebug
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Staff members can edit other people's posts, so maybe posted it originally and edited in the group ping later or something.

Aug 20, 2019 6 years ago
Adventure Captain
Mikestoker51
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Bang Chan

Thank you so much for letting us know and for all the work you all do!

Mary Anne

Aug 20, 2019 6 years ago
BoneCollector
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BoneCollector

this is great !!! i love simple things and now its easy to do :) before i was struggling with all those categories ! well done

Aug 20, 2019 6 years ago
Frost
is frosty
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Thank you! Glad that active tickets are still in an obvious place. :D It threw me off a little to not have an immediately obvious designated area for them.

Quote by Avel
It might help to explain what they&;re looking for when they say exploitable. I once reported what I thought was a weird bug (and then a few minutes later, ran to make a ticket just in case Staff might have thought it was exploitable). Staff did consider it exploitable and had that topic taken out of the public eye, while I considered it annoying at a stretched.</p>
<p>I&;ve been in a position where I wasn&;t quite sure myself, it doesn&;t help when it feels like make a ticket bothers people. If I was wrong about it being exploitable, I didn&;t want bother people with a ticket. I&;ve waited for months on a stuck achievement because I didn&;t want to bother someone. I wouldn&;t mind clearer directions about what Staff considers exploitable.

Good point! I know they're trying to keep the info text short and sweet, but bnot everyone is going to immediately know what staff means by "exploitable". So a little more clarification might be good!

Aug 20, 2019 6 years ago
slippy
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Growley

Thank you so much


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Aug 20, 2019 6 years ago
Mackenzi
did the monster mash
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Mackenzi

Wow, I’m kind of amazed at how simple it is. Thank you.

Aug 20, 2019 6 years ago Official
Bug
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Segfault

You bring up reasonable points. Do you have any suggestions for how we could clarify what "exploitable" means?

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Aug 20, 2019 6 years ago Official
Dill
is practically pickled
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Caiman

I agree, clarifying what we mean by "exploitable" is a great suggestion and I look forward to hearing your ideas for that, as requested! <3

Quote by Skolletta

Also wow, did people really file tickets for suggestions and site feedback often enough for it to need to be made dead obvious it wasn’t the right place? Okay then. O_o

Constantly. CONSTANTLY.

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