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Oct 17, 2017 8 years ago
Elementary, my dear
Written
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Do you need me to stop trick or treating and zapping to make that easier on you?

The past is written, but the future is left for us to write. ~ Picard

Oct 17, 2017 8 years ago
VALHALLA
is ZOMBIE LONG TIME
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Afflicted

OH MY GOD THANK YOU SO MUCH!

everything was beautiful and nothing hurt. Reader Voracious Book Blog

Oct 17, 2017 8 years ago
donutte
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Yea! It started working again yesterday! I should have told you! Thank you for your help ;w;

Oct 17, 2017 8 years ago Official
Bug
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Segfault

@ Poetry Just for a little bit, if it's okay! I'll keep you posted on when you can resume. I'll be debugging it right now so... wish me luck! Hopefully it'll be quick.

[edit] moved to its own post

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Oct 17, 2017 8 years ago
Elementary, my dear
Written
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good luck! I can wait however long you need. ^_^

The past is written, but the future is left for us to write. ~ Picard

Oct 17, 2017 8 years ago Official
Bug
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Segfault

It looks like the problem is that you are trying to wear items that are not in your wardrobe.

You have the in your wardrobe, which is why it shows up on the HA. However, the other items don't seem to be there. If an item isn't in your wardrobe, you can still make an HA with it, but you won't be able to actually wear that item. These are the items you're currently wearing but don't appear to own:

If you think any of these should be in your wardrobe, please file a ticket and a UA will help you determine if any items are missing that shouldn't be, and restore them if that's the case.

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Oct 17, 2017 8 years ago
Elementary, my dear
Written
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Well, you know, I feel kinda silly now... I distinctly remember thinking "I don't recall having all these items!" but I thought maybe I just forgot putting them in there.

Heh.

[sub]sheepishly checks "only show items you own" box[/sub]

Thanks for figuring that out. :)

The past is written, but the future is left for us to write. ~ Picard

Oct 17, 2017 8 years ago
Speeters
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Wiseastral

Dear Bug - For me my HA in wardrobe 3.5 shows just bird head and background when saved as outfit - and before was showing just that in posts too. Now I'm hexed (which lasts how long?) showing just a floating big brain...? but wardrobe shows list of 11 items I'm wearing and pic doesn't match saved image. Also I got a skin from zapper (only one I own) and it doesn't seem to show either ? Do others see me 'correctly' or as I see me?

I'm running windows 7 pro sp 1 - is it because software old? (old computer small powers can't update it)

Thanks and happy Morostide.

Oct 18, 2017 8 years ago Official
Bug
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Segfault

Try doing this:

  1. Go into the "Base" tab of the wardrobe
  2. Select a skin color (any skin color, but just a different one from what you currently have)
  3. Save (wear) the HA

Let me know if that helps. If it doesn't fix it, I'll look at it in more detail and see what I can do :)

Also, when you are hexed, it'll show the hex image instead of the outfit you're wearing - that's just the result of being hexed, and is not a glitch.

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Oct 18, 2017 8 years ago
Sayonara_Baby
gets around
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_Shogun_

- I can only access my wardrobe on Firefox and although I can now get sopme items I am missing loads of things and many. many CSC items, many of which my daughter had done. I am not happy about this one bit and would like to see this fixed ASAP.

Oct 18, 2017 8 years ago Official
Bug
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Segfault

Quoting my last response to you as it still applies:

Quote by Bug
I&;m sorry to hear you&;re having problems. Could you please give your exact browser and browser version information?</p>
<p>It would also be super helpful if you were able to provide some console output for when you attempt an item search. Here are instructions for doing that (copied from an above post) under the spoiler tag. You don&;t need to search for anything specifically, but please let me know what filter options you use when you do this. Thanks.</p>
<p><details>
<summary>SPOILER (click to toggle)</summary>

In the wardrobe, hit Ctrl+Shift+J to bring up the console. It will show up either on the bottom of the screen or on the side. The top of the console will say something like: Elements, Console, Sources, Network... and so on. Click on the word &quot;Network&quot; and then it will look something like this:</p>
<p></p>
<p>Then, make sure you have the item name typed in the search bar. And click the green &quot;Go&quot; button (with the Network console still open) and it will look something like this. You might need to drag the top/side of the console to make it bigger so you can see everything.</p>
<p></p>
<p>Now, click on the second one in that list. It will bring up some new information like this:</p>
<p></p>
<p>I need to know what it says under the &quot;Response&quot; tab. You can select all of it (Ctrl+A) copy and paste this data somewhere for me, maybe https://pastebin.com. I also need to know the Request URL which is under the &quot;Headers&quot; tab and should be near the top. It will say &quot;General&quot; and it will be there. You can screenshot this if you want, I just need to know what it says and I can read it from a screenshot. For example mine looks like this:</p>
<p>

</details>

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Oct 19, 2017 8 years ago
Riser
is a biter
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Faeirin

Hello there! Sorry to be a bother, but I seem to be having an issue similar to (as far as I can tell...I'll admit I'm new to all of this).

While the preview image to the right of the HA appears with no issue, the actual HA does not appear. There's no skin, and the only object shown is the one selected. As soon as I move on to another item selection, the previously selected item is replaced. Items are being equipped properly and appear on the left-most list, but do not appear outside of singular selections on the HA. I am able to load saved outfits and when I wear on site, they appear properly, but even they do not show up on the HA in-wardrobe.

Basically: Everythings working except for the function to have all items appear on the HA, including base facial features and skin, though all of this DOES appear onsite once worn.

I am using Chrome, if that helps anything.


Oct 19, 2017 8 years ago Official
Bug
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Segfault

Your HA looks correct to me. If you're still having this problem, could you show a screenshot of what your HA looks like for you?

[edit] Sorry for the extra pings, everybody - It was a misclick again, I'm a bit clumsier tonight because I'm stressed, sorry about that.

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Oct 19, 2017 8 years ago
Nobody puts
Burton
in a corner
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The Legend of Zelda

I hope you're feeling better, <3

Oct 19, 2017 8 years ago
nut
likes the classics
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Chelsy

❤️ I hope whatevers stressing you out gets resolved!


.: draco dormiens nunquam titillandus :.

Oct 19, 2017 8 years ago
Riser
is a biter
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Faeirin

Here's a screenshot! After some testing, I've found that out of the three computers in my household, the wardrobe only works normally on Chrome on one of them. The other two show this error.


Oct 20, 2017 8 years ago
Yer a wizard
TheeMuse
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Austerity

How much lag should there before newly added items show up in our wardrobe under the Items section when we sort by Added to Wardrobe and Descending? I have items that were added in the middle of Keelhauliday that are not showing up and everything since, including Morostide items. They don't show up when I search for them specifically by name, either. They can be found under Organize Items, though, so I know they are in there.

I am using Firefox 56.0 (32-bit).

[font=adorable]Preach the Gospel at all times and when necessary use words.

--- St. Francis of Assisi[/font][/font][/size]

[tot=TheeMuse]

Oct 21, 2017 8 years ago
shylarah
is a Time Lord
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Yahrzeit

Just popping in to say that Bug is the most amazing invertebrate on the planet, and that the wardrobe keeps getting better and better. cheers for teh bug

The way some people spell makes me wonder about their pronunciation. My CW shop, and my ping group

Oct 21, 2017 8 years ago Official
Bug
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Segfault

Hey, sorry for the delayed response. I'm afraid I'll need to ask for some help troubleshooting this. I'll try to explain this clearly.

In the wardrobe, right-click on the preview on the left and select Inspect Element (or it might just be called "Inspect" in your browser). A panel will show up with a lot of HTML code in it. In this code, look for a line that says

(you may need to scroll up a little bit to find it) And once you've found it, right-click that line and click "Edit as HTML". It will turn into a text box with a lot of code in it. Select all of that and copy it, and paste it somewhere (like pastebin.com perhaps) for me to see :)

Can you double-check your filters and make sure you are not accidentally filtering them out by layer, drawer, or something like that? If that's not the case, please tell me exactly what options you have selected for all of the filter options and I'll see what I can do.

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Oct 21, 2017 8 years ago
Yer a wizard
TheeMuse
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Austerity

They're still not showing up and unless I am missing something totally obvious, there is no reason for it on my end.

Nothing in the search field Only Show Items You Own is selected Layer- All Drawer- all Show- All items Sort by- Added to Wardrobe Direction- Descending Per Page- 50

[font=adorable]Preach the Gospel at all times and when necessary use words.

--- St. Francis of Assisi[/font][/font][/size]

[tot=TheeMuse]

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