And you did a 100% better face than me, Holy cow I love it ! But yeah... These HA's faces are so wonky. Nothing like drawing an actual face.
Weighing in on the gray lines, I can 100% confirm that it's due to the pale color bleeding under the lines. I have it happen all the time when I throw on highlights (especially hair or eyes). I just go in and erase + darken where needed. Goes and passes out
I feel like it's a bit... beady eyed... but for a first attempt not as bad as I thought XD I'd wear those.
tucks into bed go sleep breh.
Off topic but our HAs totally look like they could have an epic animu show down.
I love that there are some awesome non-staff artists weighing in here.
@ Shalashaska ha, I never meant to make it a challenge! I know some people like to draw faces for their CW Shop models, I thought you might have done something like that. As far as bases go, I'm afraid you've got as much access to full-size ones as I do, unless I missed a memo. (The original .psds were saved as one layer in the paler skin color. This happened twice.) I just grab them from the wardrobe and resize them.
Anyway, thanks for taking the time to do that! I'll have to give it a more in-depth read later, but I already see some good tips.
Don't worry I can make a challenge out of anything, you didn't have to XD Ah fair dues P= that's what I do myself, I've made that mistake a few times too.
No problem, I hope it's of some use =3
[edit]
I had no idea the issue was just that the file was lost, it's not perfect, I ended up with too sharp outlines, but for item checking it should work okay, I'm happy to send Subeta the .psd files too, the lines, base and two layers of shading are all on different layers.







Oh geez... That's one of my favourite items but I wondered why the eye sockets washed things out a bit.
For anyone lurking:
coughgrey shadingcough + bonus bleeding
This slays me! Unless I'm dressing like a character from something I typically use the darker bases because they're so pretty! o3o But there are countless items that have way too many problems to work with the darker bases. I'm honestly not going to hope they fix them all because holy shit that is too many (although if they did, I'd die happy). But I do hope staff looks at this board for future reference and pays a bit closer attention. It really sucks not to be able to use your favorite wearable when you switch to a dark base :C

A ha! That's one of mine, and is NOT grey shading! It appears to be a desaturated orange on multiply, and is definitely incorrect, but I knew I didn't intentionally shade with grey. Man, I bet that was me playing around with the hue adjuster.

The mistake I've made here is setting the layer to multiply, and then I've saved for web (as we are required to) which doesn't preserve the multiply setting. I'm pretty sure when this went through the previewer wasn't working with dark bases and so it wasn't spotted by whoever approved it. Simple error in saving, because that file contained about a million layers and I tend to get used to my multiply layers.
Easy to fix, as are a lot of things listed here, I imagine. (I will be bringing this up in our next department meeting)
Minor semantics when it shows up as grey shading on site, and is still a mistake that makes it hard for anyone with a slightly darker skin tone onsite to use -- which is the point here, not what setting your layer was on, which no one but you knows, everyone else just sees an item they can't use. A mistake was made. No one cares which one as long as it's fixed and preferably not repeated, I hope the files I've supplied will be of some use in checking these things when the site isn't cooperating.
It actually isn't a case of minor semantics here. A problem was presented to me, and you immediately implied that it was clear what the issue was - grey shading. Now, if I just went to my girls, and said 'don't shade with grey', they would already be aware of that and nothing would be fixed because the problem wasn't really diagnosed. And actually, it IS my job to be able to figure out which of a myriad of different things could be going wrong in my coworkers or my own files - and now I can actually ask the question 'is your layer set to multiply?' when I'm going over image issues such as these with my artists.
Just as a programmer needs to investigate a problem before it can be fixed, I had to diagnose what this problem actually was. I am happy to fix things that are pointed out to me. If you'd just wanted all current colour bleed problems and incorrect shading issues fixed, just a simple list would have done, although we wouldn't really have got to the root of the problem.
I'm letting you in on my process because, well, users have enjoyed this kind of transparency from us. It's nice information, and helps other people who might have had the same problem, and shows that I/we are actively working on the problem with the intent to fix it. I mean I /could/ have just said 'this is being worked on' and nothing else, but that's not much fun now, is it.
Sure. But why ARE you telling me? I'm still not the OP. And it's STILL not the issue on hand. And you STILL haven't addressed it. No one cares if your file says x or y, they care if they can use the item. And on the HA, it's a bunch of grey shading.
Congratulations on diagnosing the problem, I hope the time you've spent telling me about something I can do anything about will fix all the other issues that aren't multiply layers that have been brought up in this thread. Since the issue is not and never has been 'what is your layer set to' and has right from the start been 'do ALL your layers work on all bases'.
It's also not much fun to see the entire point of this thread ignored because you're giving one user the impression that being right about one aspect of the problem is more important than the problem itself, which is that unless you want a pale skinned HA, you're shit out of luck the wardrobe feature is apparently not meant for you because a load of the items are unusable.
Okay I was wrong about the shading issue. Now how about the colour bleeds, resizing and technical issues that aren't covered by multiply? How about the fact that despite the HA files being lost ages ago they were never remade or salvaged? How about "your girls" not being able to check their items correctly because they don't have the right tools at their disposal? I'd much rather this was just 'being worked on', than getting the impression that the problem has only been partially identified and then ignored. Why do I or any user here need to know WHY the shading appears grey? They're not our files; we can't fix it. How many people might pop in here and go "wtf is a multiply layer"?
Useful transparency would be telling us you've found why the shading appears grey, that it's a layer issue, and it's being rectified and hopefully the items will be updated soon to reflect this, and you'll be looking into the other issues on hand. That's all anyone outside of your art department needs to know.
To me, it sounds like there are too many issues that create convenient excuses for justifying mistakes. Staff is drawing too much. Previewer may be down. The base wasn't saved correctly.
Yada yada yada.
Maybe the solution is having ONE non-drawing staff member that is the final approver for all official art? Like how it used to be done? I know things weren't perfect then, but at least the person in charge of the art dept wasn't making mistakes due to being overworked...
I always thought that's how it was done. Ariel and Amber put the items on-site, so I thought they had final say. (Not that I'm trying to blame anyone for the problems. Because I'm really not.)
This makes me so sad. You'd think staff would have better resources, but it sounds like they're no better off than us players. :(

I am so bothered to find out that staff artists are required to "save for web" for items and wearables
I am so bothered to find out that staff artists are required to "save for web" for items and wearables</p>
<p>me right now
I think it sacrifices image quality to give you a smaller file size?

Ah, that makes a bit of sense. I would hope there is some alternative :c especially with how some items have been displaying
Yeah basically makes file size smaller by sacrificing image quality, which isn't actually necessary. I believe it makes the image a gif too, which as we know is the bizarre choice of file type that item images are.
Generally using this feature isn't advised because it ruins image quality that can be kept by saving in other ways. If you want to keep a nice amount of image quality you can use Adobe Bridge, which is linked to photoshop and opens + puts the current image into it at the click of a button. You can use this to choose whatever file extension and reduce the file size without sacrificing the quality.
This is worrying considering, as Rah stated above, it sometimes ruins opacity on layers and god-knows what else. It probably is the reason there's some colour bleeds in images that weren't there before, so possibly wrecking anti-aliasing aspects
[edit] also to add in, file size can't be THAT MUCH of an issue to even warrant using this feature. Like item images are 64x64 that is so tiny