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Dec 10, 2014 11 years ago
ROCK
is a gem
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If the sb isn't a place for debate/discussion, (and if it's not heated at all, I would call it discussion), why was the site owner even participating in the discussion. Why was he not just saying 'this is not the place' or "i have made a thread in debate/chitchat".

shutting the whole shoutbox down because keith has suddenly acquired the ability to know what choices people are going to make and when just sounds more like HE was too close to HIS breaking point in an argument, so he shut it down. circuitous excuses from staff reek of immaturity and insincerity

Dec 11, 2014 11 years ago Official
Keith
is sweet
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Eradication

I will make sure in the future I'm more clear when I'm closing the shoutbox, that this was not a discussion for the shoutbox. It was heated and getting more heated.

We're going to continue to make these kind of choices when the shoutbox is having a discussion that better belongs in the debate forum, and that has been a policy for a really long time. If every user in the shoutbox is participating, it's easier to shut down the shoutbox.

💖 ✨ 🤗

Dec 11, 2014 11 years ago
Megu
has fire in their soul
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Endings

- Instead of making it that the SB is automatically viewable, have you guys thought about maybe having is so that users have to read and agree to the rules before being allowed to post? Not every single time, like a one time thing.

It may be redundant to have people view/agree to the rules/terms of service a second time but maybe redundancy is needed in some areas.

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Dec 11, 2014 11 years ago
Verdi
has been EXTERMINATED
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Adelay_654

Guys, let it go. This is Keith's website and he can do whatever he wants to/with it whether he has good reasoning for it or not. He gave a logical reason as to why he closed down the SB, so just let it be. Discussing it more is not going to change the SB closing down nor is it going to change the fact that he can and will close it in the future if he feels like he needs to.

Quote by Keith
If every user in the shoutbox is participating, it&;s easier to shut down the shoutbox.
This is absolutely correct. If every user in the SB is participating, a simple "move it to the debate forum" or "let's not talk about this here, please" is not going to change anything. Not every user is going to see it, or it's going to get drowned out in other posts, etc.

Dec 11, 2014 11 years ago
mallory
the snuggle monster
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Might

switch cheeks, you're giving him a rash

Dec 11, 2014 11 years ago
Skree
got ridiculous
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Cake

>> Except that in this case it was literally like he was saying, "Ok, women. Shut your traps" when he shut it. That isn't cool. No matter how much he says that he is a "feminist".


[tot=Skree]

Dec 11, 2014 11 years ago
poppet
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Why is the Shoutbox a default widget when it appears to be one of the most difficult areas to moderate because of the nature of its medium? Regardless of whatever and whoever is in there, isn't it hard to rein it in enough to use it as a portion of the site's "face," in the way that it is now, in purely PR terms? (I'm sorry, I can't write because today was rough.)

I know there have been positive changes there and with the newbie limits with forum posting but is the SB so essential that it needs to be a default? The newbie helper perspective only goes so far. The rules are attached to it and even then it's not enough. [edit] I wonder what the staff response would be if the "little newbies have big eyes" point wasn't an issue at all. I didn't see the chat logs but we were told here that no rules were broken after all. (Screen caps anyone? Someone is capping it in there 24/7, it looks like.) How heated is heated? What would be considered escalating? Doesn't staff at least ask people to change the subject for x reason, even if they get ignored? Like a chance to keep it going before shutting it down.

I find it troubling that ticketing is being portrayed as a last result considering that many things can only be dealt with by ticket. Isn't it some peoples' sole job responsibility on this site? I think it's a little sad when users mention that they don't want to be a bother with a ticket when sometimes it is the best or only method.

Dec 11, 2014 11 years ago
Aztec
is a bad omen
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He owns it but without us, there would be no site at all. So no, he can't just do what he wants. He's running a business, and has to treat it as a business, which means pleasing his customers (and yes, we are customers) and being diplomatic about situations.

Dec 11, 2014 11 years ago
egg
is a bad egg
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Uh, except everyone wasn't joining in. As a SB usual, I was lurking. Thank you very much. So that reasoning is /not/ correct. You weren't even there. Please stop ass kissing.

Also, his sunshine sparkle color is probably not gonna be ignored, especially if he said to take the debate to the forums. But he didn't. He fueled it.

Dec 11, 2014 11 years ago
Don't toy with
Die_232
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I find this amusing. Excuse me a moment.

-hahahahahahahahaha-

Ahem.

I think the SB needs some mini mods over it. I mean something like this is shut down but I had to read about lady boners and graphic descriptions of what parts of the female genitals took the place of a males and worse.

Not cool bro >_>

"You could be great, you know,
and Slytherin will help you
on the way to greatness,
no doubt about that."

Maddox Price- Slytherin

Dec 11, 2014 11 years ago
FENNEC
is on cloud nine
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I find it funny how this is still active, yet I see no thread about the original topic in the debate forum.

Dec 11, 2014 11 years ago
Flying Ace
Speiro
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Why does the shoutbox even still exist if it's constantly causing problems? It seems to do nothing but fuel drama.

😕


Dec 11, 2014 11 years ago
mallory
the snuggle monster
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Might

[insert whiny, obligatory 'why is SB still here?' post]

the same could be said for the forums or cws or the site itself (there was an entire website dedicated to SUBETAdrama) stop zeroing in on one thing

if you don't have something to add to the conversation, butt out find some other way to be the * special snowflake * like everyone else

Dec 11, 2014 11 years ago Official
There's snow stopping
twocents
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Please make sure your posts are focused on the topic, and are not attacking other users. Thank you!

Dec 11, 2014 11 years ago
The Royal
Luxe
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, not to derail but just to offer a minor correction to your post: is still alive and kicking. 😈

Dec 11, 2014 11 years ago
Nonchalant
has ALL of the beanbags!
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Bren

"The shoutbox isn't for debating, but hold on, let me go ahead and debate with the users in the SB."

loooool.

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Dec 11, 2014 11 years ago
Skyrim
is a Time Lord
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What I'm getting from this discussion is: they were blatantly disregarding the rules in the SB, and are now complaining they were mistreated by their actions having consequences they didn't like.

Keith was rash about shutting it down IMO and I do kind of agree with whatever user who said it sounds like he was reaching the end of his tether and needed a restart - though to be fair on him, I don't doubt there are people who do demand the last word when told not to do something in the SB. But all I'm hearing from that first post and some after it is "we were breaking those rules, got punished and, instead of taking responsibility for it and continuing the discussion in its proper place on the forums, we're gonna create a thread to whine about the punishment and claim sexism because that's a useful tool to push the blame onto other people".

Like yeah complain that Keith could have taken better action but damn not every little thing is about men "silencing" women. You broke the rule and he decided that was the best course of actions to prevent rules from getting broken further. Criticise the disproportionate punishment if you're gonna argue about it, don't get offended and indignant over your own presumptions of his behaviour.

Dec 11, 2014 11 years ago
Major
Blanche
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Quote by Die
I mean something like this is shut down but I had to read about lady boners and graphic descriptions of what parts of the female genitals took the place of a males and worse.

It greatly bothers me that the SB is closed because of a discussion "being close" to derailing to name calling, when other things, potentially a lot more damaging to the site's image/reputation, still happen on what seems to be a common basis.

I certainly vote for it to be removed from the default widgets; let the newbies ask their questions in H&Q, which IMO is the proper place for that. Wasn't the 24h wait time lifted? If not, then I also vote for at least shortening it. Maybe make it so H&Q is the only place they can post on for the first 24h, then put someone to watch out for spam there.

For what it's worth, the SB isn't the same as the forums. The forums get much heavier modding and posts usually stay visible for longer than 5 seconds. There's a reason why many people would prefer to see it gone from the site.

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Dec 11, 2014 11 years ago
Klassikal
brought home the bacon
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Subolo

I think the last time this issue came up (in May?) Keith said that it wouldn't err eally be possible without allowing tons of spammers to get in. :c

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Dec 11, 2014 11 years ago
JESSYTA
is the richest user
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Quote by Speiro
Why does the shoutbox even still exist if it&;s constantly causing problems? It seems to do nothing but fuel drama.</p>
<p>😕
It doesn't seem like you really know what the SB is like, based on that comment. It also doesn't seem like you even read all of the posts here:

Quote by Carol
No. We want our users to reach out to their community at first, OTHER users, before thinking they need to resort to filing a ticket and asking staff for things that are very easily found elsewhere. This is why we have the forums AND the shoutbox available. Of course, the shoutbox is also going to be used for chat, just like the forums are, but the point is that it appears as a welcoming and friendly place for ALL users to chat, ask questions, and help each other. I end up watching the shoutbox for 8-9 hours per day, and the VAST majority of the time, that&;s what it is. There are still plenty of new users who pop in to ask questions amongst the regular chatters who spend lots of time there. Those times that it skews from that is when it usually needs a &quot;time out&quot; so people can redirect, change the subject, and move the more serious topics into the Debate forum.

As you can see, according to staff, the Sb does a lot more than just cause drama and problems. According to staff, the vast majority of the time, the SB is a welcoming and friendly place.

Quote by Skyrim
What I&;m getting from this discussion is: they were blatantly disregarding the rules in the SB, and are now complaining they were mistreated by their actions having consequences they didn&;t like.
How exactly did you get that from this?

Quote by Keith
And, there wasn&;t rule breaking going on here. The shoutbox needed to have a few seconds (it was down for two minutes) to move on to a different conversation.

Just stop with the 'you guys were breaking rules' crap, they site owner clearly stated that no rules were being broken

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