Oh God. Not looking forward to that. I'm already cringing, picturing the holiday lag and site explosion during Trick or Treating. And Melody - someone always forgets to update her at least once, like it's a fucking surprise that it needs to be done. Or making sure the Minion Nip is working, or updating the prizes in the Pumpkin Patch, or all the other little things that someone forgets about.

It's things like this that make users think that staff doesn't care. Right now, Scarsdale and Amber are actually fixing things, things that users have complained about for weeks/months/years, and it's FANTASTIC. I'm amazed at how happy I am just from them fixing a few little things. But then I step back and realize that it is really, really sad that I'm so happy about it - seeing Subeta staff respond to users is such a rare, precious thing. This is going to sound terrible, but seeing staff fix things that people have reported on the Bugs forums shouldn't be such a damn surprise.

I'm glad some good has come of this thread. I really debated making it for several days, this isn't usually the type of thing I would start. But the Achievements fiasco was just the last straw for me and I had to say something.

I'm very glad that everyone in here has been mature and helpful and it hasn't turned into a massive cesspool of a board. Thank you all.

Scarsdale it is great to see all the fixes that were implemented today and in the past few days that we didn't really know about. Every time one of these boards crops up staff is great about keeping us in the loop for a month or so then getting quiet again so I am hoping this time is better and staff keep posting updates.

I'm reading through this board now, and will probably respond to it in full tomorrow after I've fully talked to all of the other staff members who've responded to it already. I do want to say that we really appreciate these boards, and we aren't at all angry or upset or annoyed when they pop up. You guys are the reason that we're able to do this, and it's important to give us your feedback even if it's about you having a problem with anything/everything that is going on.

- I'm going to be awful blunt again but do you really think pinging a group with 2k members is an uncommon event? For months, I have not received a ping from Wearable which is currently sitting at a lovely 1666 users. NewCW only has 673 members, but the same thing applies. These are community built groups that help organize released items and features, and for the last couple of months their functionality has been nearly null.

There is a difference between falling through the cracks and just completely ignoring something while users are clamouring and hand waving for someone of import to notice the issues. Essentially this thread just got a completely broken feature fixed in what seems less than a span of a day. That again makes me seriously wonder what the point of the Bugs forums. It seems a large collective of users talking about their concerns is what gets anything done on this site.

A little off topic, but since when was "Creative Director"?!?! I want to congratulate you!

As with what other users are saying, maybe more "staff-to-user" news posts/announcements are needed. We rarely get news posts that aren't related to content releases.

I think an announcement or something similar for when people get at least promoted (to a more senior staff position) is warranted. (If there is one I'm sorry, but I spend a good few hours on Subeta most days, and if I haven't seen this piece of news then I'm sure many other users haven't.)

EDIT: Ok to expand on my post, yeah, more staff transparency would be great. I like the idea of a developer blog, but if it was constantly linked from a Subeta page that would be great (not sure where, LOL) or if it could have a ping/news post when it was updated.

1. I have never in my subeta!life been so happy to have three or four pings from the TS group! I'm glad it's working again (frankly I find those bubbles annoying anyways so their absence is fine by me), and I'll never unappreciate their spam again XD!

2. I saw the spotlight last night, even though I hate it I'm glad to see the nightlies working again (or the news updating, at least)!

3. Thank you for the news post with all the bug fixes, I hope that's something that can be kept up with on a weekly/bi-weekly basis.

4. I hope the pet related issues are not falling on deaf ears. I know many of them are more convenience based but there are a lot of us who stick around solely for pets and it's always a kuck to the knee when everything else gets addressed first. Then new things are addressed. Then weeks pass and months, then nothing.

If it would be wanted, I can/will make a P&B board about them and ping the programmers directly, otherwise I fear it'll fall off the page as usual :c

(Recap: Leash expiration events only pop-up AFTER you leash a pet even if a pet still has an active leash/one expired days+ ago. Pet page lags, which I've been told might because the page isn't indexed; this is a MAJOR heartache for renaming pets and the page needs help or renaming needs to be changed to not redirect to the pet page.) (Also the pet cap, which is technically a problem just not that kinda problem. We were told it would be revisited, and if it has we've not been told why it's been decided to stay the same).

Other than pets, I'm glad some good has come from this board, if even temporarily. It's nice to know you guys still listen, aren't on the brink of financial destruction, that got a much MUCH deserved promotion (congrats, if anyone deserves it you do... you also deserve a massive bunny release!), that is working on becoming our newest programmer (congrats to you as well! You deserve such a taco release y/y?), and something else I don't remember because I need coffee.

Glad some good has come of this thread, but it feels like too little too late. It shouldn't take a thread like this to get things fixed that have been broken for months. It especially comes off as just slacking , since after one of these things, some issues are quickly fixed. Which begs the question, why weren't they fixed before the angry tired mob forms?
My confidence in the site is non existent these days. Which is a shame since looking back to the first of the year I was pretty excited and hopeful with all the things getting worked on and the communication during that time. Fool me once (okay maybe like six times). . .

Thank you for the back end information, it was more than what was necessary and I won't lie it's a bit... concerning. Breaking even isn't all that nice to hear, even if it's better than the site being in the red.

I also won't lie, I feel like part of the problem is subeta doesn't really feel like a pet site anymore? It hasn't for a rather long time (a many long term user who's faded away is often because subeta is more like gaia now, than it is focused on pets). I get that pets don't bring in income outside of pet slots and overlays, but that's because pets are basically free. Once a year you get a free slot, and to create a pet is free. There's leashes, sure, but no incentive to bother. 90% of people, as it seems, buy half priced slots during black friday, too. If that didn't happen, those people would probably be more inclined to buy year round.

I dunno, I can't say I really feel like the petsite era is fading off so much as subeta has been slipping from it's roots. I got pissy yesterday and went to wajas for a while, which is alive and well, and I know FlightRising is both relatively new and booming too, just to name a few. There are more than afew ways to bring appeal to pets again, some requiring minimal effort, but pet related everything falls on deaf ears so most of us ("pet people") just keep it to ourselves and many end up leaving.

-laughs- Well personally I never thought subeta was going to land a private jet with his face on it, I had hoped the CWs were enough to pull subeta from "breaking even".

Sad to hear about more referal only stuff, though. Can't really refer the people at work because they're all 40+ and half don't even own home PCs and I have like two friends irl (who both play obv).

I honestly haven't played FlightRising because inbetween g1 MLPs, subeta, and a mortgage I never had the money to spare for something I've been told is highly addictive. However, I've heard that it's highly addictive, so it must be doing well enough xD!

I've seen the unlimited factor causing issues, though I can't say I'm much into the things causing the problems (pets I understand, the cap I will never support as it was too low, too late, and made gods an even bigger problem) if nipping those things right here right now will better subeta in both server space and game play then that should be made a priority. Obviously the wardrobe is a black void, unless you made "collected, unremovable" clothes the only one's that count towards the achievements, but if tackling uber shpps and galleries would help or whatever else there is then it should just happen.

I don't think this board would have been made if users didn't like subeta, and collectively we want to see the site succeed so much half of us have stated we'd without hesitation give to a fundraiser. Change sucks but if it'll help the site it needs to happen?

I was always under the impression that things WERE being rebuilt in a "subeta V2"? Somehow, somewhere over the years, I recall reading how the beta site would be the one being rebuilt from the ground up, and then the code would be eventually moved over here. Now, I'm fairly certain that's what's been happening with things like achievements and the new forums. So I guess the real question is, why wasn't the basic foundation updated first? Wouldn't things be running smoother if as much shit that was able to be updated there, was updated there first?

I mean, maybe it was. Or maybe it's not possible with the way things are coded. But if that's the case, this site HAS to be updated in some fashion to bring it out of "2008", otherwise, it won't survive. And I'm not saying that to be negative. It's just a fact. As much as people love this site, and have been willing to dump any extra cash into it, that cannot last forever with the way things are running. Eventually, they will leave, and you won't be breaking even anymore.

If we go back to one day of downtime a week, just so things can be fixed/transferred/tested ON SITE/ etc. for a few months while shit is debugged and moved around, I'd be fine with that. I think we all would. It's not like we haven't done it before.

If you have to stop all achievements for a month, while things are fixed, go for it. If you have to take the wardrobe down for a month so everything can work right, go for it. If you have to close down the shops for a week so it can work right, go for it. Most of us are adults here, and with a FULL ON EXPLANATION WHY BEFOREHAND WITH ADEQUATE WARNING TIME, I think we'd all be fine with it as long as real, actual progress is made.

I mean I waste a pathetic amount of time on subeta every day, more than I'd like to admit [if it wasn't for my pets/characters, this would be another story but I digress] and still this. I would prefer if that one day was a weekday, when people have work/school and not like.. Saturday, or Friday (pay day) but otherwise, let's do it.

Take it down and fix it good. lol type too slow nevermind that bit |D; If mega shops and galleries are killing the site as much as we've been lead to believe they are-- kill them. Tell everyone they have x days to get every single last gallery/shop down to 500 items or whatever is a sane number.

Make it an event. Make an achievement for having removed 100 items from a shop (100, 250, and 500, then getting it down to 0!) People who don't have shops can easily vend/purchase 500 items to put in a shop just to remove. Have the recycle beast take everything for 1 point during that x day period. Give him a plethora of new goods to temp stock (old retired things, potions, whatever) to entice people to get rid of their junk.

At the end of the x days, any shop with more items than the new limit should be pushed into their vault.

Kill the hoarding achievements OR make them account based like was suggested on one of the suggestion boards made recently.

If ripping off the bandaids once and for all will help the site, then let's just do it. Get rid of what's killing it, take the site down one day a week to update stuff. Let users with gold accounts beta-test the new stuff on the dev site if need be and worse case the site might be down for a few days instead of just one to get something as right as it can be.

I think I'm more bothered by the site's state of "breaking even" and "things are killing the site but haven't been removed yet" and "pet sites are out" than I was half the new things being broken. Especially the latter since subeta isn't even really a pet site anymore, and if that fad is over.. then well, fml xD

If we'd been unable to remove stuff from our wardrobes, people who have been here for years would all have the top tier of the filled wardrobe achievement. This would be as bad for the site as unlimited shops. I'd hate it if I could no longer clear out items I don't wear any more because it's difficult finding things as it is.

As long as there is some fair compensation for switching to a Subeta V2, I would be willing to sacrifice all the sP I've made, my achievements, my t11, and such for a better and radically new site. And I would donate to see it happen. Sure it wouldn't be easy on everyone considering the work every user has done in improving their account, but it would be a lesser evil.

And as long as there is consultation about not only compensation but also in the new mechanics.

Because I've got a lot of positives to say about NG's roaming and a lot of negatives (such as getting confused on how to proceed, which ultimately made me lose interest). And roaming would have been perfect and addicting on mobiles if it was well planned out, add in a little mobile advertizing and I see a lot of potential. But, this is all off topic from feedback regarding recent revamps.

You forgot Achievements, but I just had to giggle at your topic title. I couldn't agree more XS

I can't find the post were someone suggested capping pets, shops/gallerys to make the site run better after someone mentioned this to quote.

I could manage with the shops capped and deal with the gallerys, but the sudden pet cap after spending actual money on the slots threw the cash shop and being forced to let go of my pets would be terrible. -has 30+ pets currently-

If that's in the plans I was about to suggest that maybe those of us who have over the limit can keep our current pets, just be unable to open any more slots ( even from totems) and if we abandon one we lose the slot like those who open slots but then lose their GAs and then abandon.