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May 30, 2014 11 years ago
Eivor
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MacLachlan

The card makers themselves but having a little notice of "UGCs are currently experiencing problems" would have solved this whole headache for me. You know?

[size=6pt][sub][ he/they | aroace/nb ][/sub]

May 30, 2014 11 years ago
Shelbie
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Ronin

- Very true. I wonder why they leave it up to users to warn other users about this?

May 30, 2014 11 years ago
Eivor
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MacLachlan

Idk, it's ridiculous, in my opinion.

Not to mention I'm still waiting on a UGC I redeemed last week.

[size=6pt][sub][ he/they | aroace/nb ][/sub]

May 30, 2014 11 years ago
Shelbie
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Ronin

- Maybe a suggestion could be made where a warning is given when stuff like this happens? It'll save people a ton of headaches..

May 30, 2014 11 years ago
Eivor
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MacLachlan

My suggestions aren't normally met with the most welcome. :I That's a topic in of itself right there.

[size=6pt][sub][ he/they | aroace/nb ][/sub]

May 30, 2014 11 years ago
Shelbie
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Ronin

- Why though? I mean, it's not like you're posting nonsensical stuff. It's pretty valid to me. I like to know that something doesn't work right so I can avoid it.

May 30, 2014 11 years ago
Eivor
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MacLachlan

It's the internet - people are weird like that?

[size=6pt][sub][ he/they | aroace/nb ][/sub]

May 31, 2014 11 years ago
Alenwen
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Uteeth

I'm buying csc by Paypal all the time - 1 year ago it started that my csc wasn't added to my account. And then it happened again and again. I didn't change anything. I have to file a ticket every time now for every purchase which is really! annoying. I missed the coupon sale because of it yesterday -.- 24+ hours waiting time (to be sure that it's not the cache effect) + the time until the ticket has been checked by staff members.

crosses fingers I hope it's just a one time failure for you ;D Guess there's no hope for me after one year with the same thing happening.

May 31, 2014 11 years ago
Shelbie
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Ronin

- Don't feel bad because I just missed it too :( The fact that you have to file a ticket every time you buy csc is absurd. Did they ever say why it was doing that? Like is it on PayPal's end or theirs? The stupid part about all this is that I bought my sister bought some csc on her account after this incident and it worked perfectly fine :P

May 31, 2014 11 years ago
Alenwen
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Uteeth

Haha tragic high five :3 Whenever I use my Paypal it's working fine, it's just Subeta. No idea where the problem lies tbh.

A quote out of one of my tickets

Quote
Unfortunately, I have no solutions for you regarding the Paypal purchase bug, so you will need to submit a ticket if you purchase credits again via Paypal and they do not show up after 24 hours.
That was in November '13 lol

Gotta live with it I guess XD I just thought I'd let you know that it's happening quite often - but you always get your csc in the end, with a delay! ✌

May 31, 2014 11 years ago
Shelbie
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Ronin

- That has to be the sorriest excuse, especially if you can buy things off of other sites. Lol! They must not want your money that badly then if they can't find a fix :P I wonder if they're trying to teach me patience? :D

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