Hello all, Alex here.

First off, let me say happy new year to everyone! I really enjoyed my holidays this year, and I hope you did too.

That said, I'd like to make a new years resolution of sorts. Just prior to Christmas, our "recode" version of wardrobe was opened to Gold Account holders for beta testing, and will probably officially replace the old wardrobe before the end of January.

The Recode is a total replacement of Subeta's programming and is absolutely vital to ensuring that the site can continue to grow. The problem is that we're already feeling these growing pains. Recode will eventually fix these, but only when a substantial part of the site is running recode programming. I don't want to wait that long, and I'm sure you don't either.So I'm beginning a "stability project" for Subeta, of which recode is only a part. The stability project will address issues in Subeta's code, servers, database, and handling of downtime. The goal: 99.9% uptime/month by Dec 31st, 2009. I think we can make it!I won't go into much detail about the project here, but I will list some key points:

* Automatic recovery from SQL lockups: This is actually already working. You may have noticed (I hope you have) that the site doesn't go down for hours at a time now. The lockups are now detected and the database reset automatically, within minutes of it happening. No more waiting for Keith or myself to notice the problem and correct it.

* Tune-up of Subeta's old code to reduce the load on the database and eliminate "bottleneck" points that cause lockups.

* Changes to old code necessary to support running the site on a MySQL master/slave system instead of on just one database server.

* Downtime tracking and reporting! We'll need to keep track of when and how long the site is down to measure progress.

* And many more small changes that I hope will make a big difference!


None of this can happen overnight, but expect to see things gradually improve over the course of 2009, starting soon! Thanks so much for being patient with us in the meantime!I hope that was simple and understandable enough.<br />

I'll address a couple of FAQs:

Will this delay the recode (much)?

Yes, but like I said, better to fix the problems now rather than wait for recode to fix them later. It shouldn't delay it by much though, recode is part of the stability project and ultimately the goals are the same.

That sounds nice, how can I help?

I may have need of some testing volunteers eventually, but for now please just be patient with us.

Why haven't you done this sooner?!

Really, it is a work in progress. Up until now though, there really has been no yardstick for progress made, other than "we had a lot of database problems this month," etc. The idea of the stability project is to attain a stability goal (99.9% uptime/month) by a deadline. With the ability to measure downtime, we will be able to focus our efforts on those activities that are having the greatest effect, which often are not the ones you'd think would.

Does this mean you will be fixing the ______ bug?

Most likely, current bugs will be fixed when their area of the site is recoded, unless they are related to stability problems. As it is, it is hard to tell whether bugs are caused by bad coding or simply what I call "server weather conditions" (e.g. high load causes a mysql connection reset in the middle of an attempted trade), which are more difficult to track down.

As always, we really appreciate your patience and support. Without you guys, we wouldn't have anyone to do all this work FOR!

December 31, 1969, 7:00 pm by BoneCollector
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glad that it repairs itself and no long downtime is happening anymore i do hope that the recode will soon take out all the wrong code too because its annoying when clicking in new news on a link gets you logged out every time by now everyone knows its subeta.net and not .net or .com anymore so thats a part that i do not understand that those faults still are put in new news items ???

for the rest thanks for the explanation and happy new year to you too

December 31, 1969, 7:00 pm by Aphiesse
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Thank you - you're doing a great job and we appreciate your efforts!!

December 31, 1969, 7:00 pm by Maddie
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Keep up the good work! And thank you for explaining this to us.

December 31, 1969, 7:00 pm by Inknote
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thanks for the heads up, Alex!!!!!! IT's really great knowing what the heck is going on, and how it's improving and all that good stuff. it's interesting. I'm so glad you go into a few details too! (the fact that i understand what the heck is going on makes me rather proud XD) i'll almost definitely volunteer to help you guys out if i can!!! anything to make my favorite site even better!!

December 31, 1969, 7:00 pm by humorless
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Awesome. I definitely noticed the MySQL errors were 'correcting themselves', it's been wonderful! =) Keep up the good work.

December 31, 1969, 7:00 pm by autumnleaves
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<3 you

December 31, 1969, 7:00 pm by Galaxy
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Thank you so much for letting us know what's going on! I've been patiently waiting out the downtime... One has only to pay attention to the number online in comparison to the number of problems to know they are at least somewhat related.

Growing pains or not, the fact you are informing us of the steps you are trying to take to fix the problem (when you don't necessarily HAVE to) makes you 200% more awesome than the staff of any other site I've been on and means I will continue giving you my money. (As if I could resist the awesomeness of Gifts of Fashions Past and MCTs anyway. LOL)

December 31, 1969, 7:00 pm by haneway
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Thanks for the update, and you all are fabulous! Good luck fixing the SQL squirreliness

December 31, 1969, 7:00 pm by Naughty
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Alex indeed the down time is MUCH shorter duly noted and appreciated! However it is far TOO frequent @ this point, I hope ya all do get it sorted in 2009!!

December 31, 1969, 7:00 pm by Hyogail
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keep up the hard work! I admire you guys. Can't wait to see the finished product of the recode

December 31, 1969, 7:00 pm by Aperture_168
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Thanks for keeping us up to date.

December 31, 1969, 7:00 pm by paprika
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Hurrah and stuff for the people of the staffdom!

Thank you for whatever you were trying to explain to us, and good luck!

December 31, 1969, 7:00 pm by paprika
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Hurrah and stuff for the people of the staffdom!

Thank you for whatever you were trying to explain to us, and good luck!

December 31, 1969, 7:00 pm by Miazaki
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Quote By collage:

; border: 1px solid ; font-family: georgia; font-size: 10;"> When are we actually going to be informed? :

No one has to inform you of diddly squat. They could just update the pets, and take the site down with no explanation. This is a service to you.

December 31, 1969, 7:00 pm by waltz
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So Alex is the one putting up all the squirrels. xD

December 31, 1969, 7:00 pm by Moonlight
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Sounds very good and super exciting. Goals are awesome! I can't wait to see if the site meets the goal or not!

December 31, 1969, 7:00 pm by Deleted User

Thank you sooo much for explaining what's going on and working so hard to fix it.

December 31, 1969, 7:00 pm by Mechell
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Great work, keep it up! I love the fact we dont go hours without subeta now. I know how hard it is to code too, so yay for you alx.

December 31, 1969, 7:00 pm by Belphoebe_339
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Another thank you for keeping us informed on what is going on, and for all your hard work . I love the squirrel madness. I'm hoping an itchy squirrel knit hat is next .

December 31, 1969, 7:00 pm by KathyRunkle
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Squirrels again? LOL <p>You know, we got a nice T-shirt for the last server upgrade. Maybe we should get a server squirrel for this one. Little bottle of whiskey in his hand? Just a suggestion. </p>

December 31, 1969, 7:00 pm by echo_5969
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I know I am going to sound stupid..but that means nothing to me...I am lucky I know how to turn on a computer..little won what a recode is! but as long as this down time is recognised and I know someone somewhere is trying to fix it that is all i am concerned about. Thanks and goodluck!

December 31, 1969, 7:00 pm by IHLOF
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Does that mean that the salon will be open to blue users?

December 31, 1969, 7:00 pm by dachshundsr4me
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oh yay and thanks for all of your hard work...I cant wait for my favorite site to be the best one on the web as far as stability.

December 31, 1969, 7:00 pm by sunwolf
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I love how Subeta keeps everyone in the loop of what's going on. :3

I'll volunteer, when needed. c:

December 31, 1969, 7:00 pm by Rarre
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yay ^^ Its nice to have an update

December 31, 1969, 7:00 pm by Becky_887
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Not only the three-day downtimes. We've had weeklong downtimes in the past. Horrible stuff. Though it's annoying that it's just intermittently up and down, it's better than being consecutively down for hours upon end.

Thanks for the update, Alx. But seriously; can we stop with Santa squirrel? I'm more of a fan of the MOAR SQUIRREL.

December 31, 1969, 7:00 pm by Lillydivine
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I will admit that the constant down times have seriously gotten on my nerves. I'd be lying if I said it didn't bother me.

At the same time, I never denied loving this site and being loyal to it.

Thank you Alex for explaining what is up. I do appreciate it so much Knowing what's happening makes me feel more confident and secure in regards to donating to the site.

Thank ye and keep up the great work!

December 31, 1969, 7:00 pm by lighthawk
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downtime? this is nothing! a few minutes here and there. Remember the 3 day downtime we had a year or so ago? Thank you for all the hard work for us. We Love you Subeta.

December 31, 1969, 7:00 pm by safariforme
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thank you alex for the update. i will take it one day at a time.

December 31, 1969, 7:00 pm by Jenni
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Once again, thanks for taking the time to explain this all to us, Alex.

December 31, 1969, 7:00 pm by PlooshieQueen
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It is nice to have updates on what is going on and what the goals for the site are. Many places just leave you wondering or talk to the players like they could not possibly comprehend the changes being made. One more thing that makes Subeta a great place to play. Looking forward to a great new year. Thank you to all the staff and Keith for making this a wonderful, friendly place to spend a little of my time each day.

December 31, 1969, 7:00 pm by StarofEvening
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All I can say is this is awesome! Thanks guys, I appreciate it.

December 31, 1969, 7:00 pm by Bagheera23608
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And lol a LOT at people complaining about "all the down time recently". Really? They don't know what down time is unless you've been here a few years, right?

December 31, 1969, 7:00 pm by Flame_547
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I've totally noticed the Automatic recovery from SQL lockups It's been great knowing that if I'm just patient for a minute, all will be back. I'm also careful to have another window open to check that the site is working before repricing my shop lol.

I have to say, this site really does kick the of every other pet site out there and the amount of work that everyone does to make sure it's better and more fun really shows. I try to do my part by buying a few cash shop items whenever I can.... I know that's a big part in making sure the equipment gets updated

December 31, 1969, 7:00 pm by Bagheera23608
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And yay for squirrels!!!

December 31, 1969, 7:00 pm by ami
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Aaah, thanks for telling us~! It's always nice to know what's going on! ^^ And good luck! x333

December 31, 1969, 7:00 pm by Bagheera23608
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I have noticed the site doesn't go down for as long or as often as it used to, at least until this last month. But it is much more bearable nowadays. And Happy New Year to you!

December 31, 1969, 7:00 pm by Rainey
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Alex, some of us wish you would at least put whether your female or male on your blank profile, a lot of us say him/her, lol....HUGz and good luck with that database/server thingy

December 31, 1969, 7:00 pm by SlayerWolf
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I volunteer to help. Can see why the site is being glitchy. I understood the update in new just fine. Most places just close site off with no updates. Keep up the good work

December 31, 1969, 7:00 pm by Khioli
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Thank you for the update

December 31, 1969, 7:00 pm by Keith
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Or maybe via comments, or something.

Instead of saying "Oh, Obviously this is all your fault." when we're making a post about fixing the problem.

December 31, 1969, 7:00 pm by Jennifer
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Thanks Alex! Hope you had a Happy New Years celebration. Keep up the good work!

December 31, 1969, 7:00 pm by Sopheroo
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There are things you should say, and things you should perhaps bring up in private with Keith via smail, maybe?

December 31, 1969, 7:00 pm by Deleted User

Awesome! Good luck... is beta testing still open for those with GAs, and what's the link? I got mine a few days ago so I'm clueless xD

December 31, 1969, 7:00 pm by Swift
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"NO, WAIT. LOGIC. THAT CAN'T BE IT."

xD LOL. Keith wins.

And also, I just wanted to add my thanks to this news post. This explanation is so thorough, It's great and I love this site for being so user-friendly.

December 31, 1969, 7:00 pm by Deleted User

Thank you for the update! The SQL recovery works wonderfully!

December 31, 1969, 7:00 pm by Rainey
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Thank you Alex!

December 31, 1969, 7:00 pm by Doe
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Thanks for the update/explanation of things, Alex. I can't wait to see/notice the changes that you've mentioned. Team Subeta, as I like to call you guys, is great and always looking out for the site and it's users. All the fixes will be wonderful and will make the site better.

December 31, 1969, 7:00 pm by alx
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Jill: A lot of people pronounce it "sequel." I do.

December 31, 1969, 7:00 pm by HopefulNebula
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"Server weather conditions." I like that.

I know you can do it! Thank you for taking the time to let us know what's going on.

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