Lost Accounts Update

Originally when I posted the news post about lost accounts, I was under the impression that 50 or less accounts had been lost due to the power outage. Under new information, this number seems to be far greater, more than any of the administrators can handle. An script will be written to help users recover their accounts. This script may take up to a day to complete, so the rule on not playing the site has been removed, you may play, however, any pets you adopt will be deleted or placed into the pound if there are no remaining pet slots in the original account. Thank your for your patience, and we apologize for the inconvinance. We will do our best to rectify this issue in a timely manner.
December 31, 1969, 7:00 pm by Victoria_884
User Avatar

But again... it seems like you're part of a different glitch. Okay, in other words, what I'm trying to say is that your 6 hours old account probably won't be retrievable.

December 31, 1969, 7:00 pm by KittyOdd
User Avatar

I remade my account the day after it happened before anything was said.

December 31, 1969, 7:00 pm by Victoria_884
User Avatar

Kitty, it doesnt seem like your account was part of this glitch... this glitch only happened on Friday, yet the account you're using now is 2 weeks old?

December 31, 1969, 7:00 pm by Crash
Avatar Border
User Avatar

and if we had gold accounts, that information will be tranferred as well? i had just signed up for a gold account, and want to be sure that the money I spent isn't lost.

December 31, 1969, 7:00 pm by KittyOdd
User Avatar

I have completely started over since my first account vanished (it was only 6 hours old when it vanished). I have the max number of pets now, so will two of my pets be disowned and replaced with the original two? I don't really want that to happen. Should I empty my vault and shop now? Sorry for more evil questions. xD

December 31, 1969, 7:00 pm by Deleted User

Sorry for all you people that are affected by this! =-(

December 31, 1969, 7:00 pm by Lindsie
User Avatar

I'm glad mine wasn't affected but it's really good that everyone's doing as much as possible to set this all right. :/ -thumbs up-

December 31, 1969, 7:00 pm by Deleted User

What if we make sPs would those get merged also?

December 31, 1969, 7:00 pm by Deleted User

Thaks for the infornation David! Thanks Kerryee, hope to see you soon hun

December 31, 1969, 7:00 pm by Deleted User

applauds the response to help those who've lost their accounts more quickly, and also understanding on behalf of the staff towards those who want to be able to play while waiting

I wasn't affected, but it's good to see staff being understanding toward the users about the whole thing!

December 31, 1969, 7:00 pm by Plusha
User Avatar

I do have one question. I had 12 pets, will they all transfer?

December 31, 1969, 7:00 pm by Deleted User

if i may be so bold ... perhaps this is an extra good time to visit the cash shop and buy as many donation items or GA medals as we can afford, since this is bound to be costing the staff a lot even if it's in hours of donated labor. i for one plan to spend as much as i can there. and if a bunch of us pour in over and above what we would normally do, perhaps it will really help a lot.

December 31, 1969, 7:00 pm by Deleted User

Thank you for the update, I'm just glad I was lucky enough not to lose mine after all the hard work I've put in over the past few months. I hope all who did lose their accounts get everything back safe & sound.

December 31, 1969, 7:00 pm by Plusha
User Avatar

Thank you David and administrators. Your hard work is appreciated by me and all those who lost their accounts.

December 31, 1969, 7:00 pm by DJ
User Avatar

Alright, thanks for the clarification.

December 31, 1969, 7:00 pm by Deleted User

Trades and inventory will be merged, I won't bother merging new shops/shop stock and new vault items however, so Don't place anything at all in your vault.

December 31, 1969, 7:00 pm by Limey
User Avatar

Don't you mean 50 or fewer?

December 31, 1969, 7:00 pm by Deleted User

Thanks so much for keeping us all updated. I and my family member's all have our accounts safe and sound, but we understand the upset caused by what happened, and we are thankful you are all working so hard on the other's behalf.


applauds
Thank you!

December 31, 1969, 7:00 pm by DJ
User Avatar

I've got another question, If we put the items we've restocked in trades, when our old things come back, will our previous trades be deleted or affected in any way?

December 31, 1969, 7:00 pm by emiliers
User Avatar

The staff are absolutely great for trying to fix this. Good luck. And I also wish the people who lost their accounts luck in regaining them soon.

December 31, 1969, 7:00 pm by DJ
User Avatar

Alright, sounds great. Thanks for replying.

December 31, 1969, 7:00 pm by KITA
User Avatar

Staff - ownage

December 31, 1969, 7:00 pm by Deleted User

Items you restock will be kept, since there is no actual limit on those. However, be aware that any shops you create will be deleted. I forgot to mention that in my post.

December 31, 1969, 7:00 pm by waterfall
User Avatar

Yep, good on the staff, must be hard.

December 31, 1969, 7:00 pm by Kerryee
User Avatar

That many, eh? Ouch.

Good luck to all those "lost".

December 31, 1969, 7:00 pm by grumblewolf
Avatar Border
User Avatar

wow. that's awful.
the staff fixing this situation are amazing!!!

December 31, 1969, 7:00 pm by DJ
User Avatar

Will items we restock be deleted as well? Or does the deletion only apply to pets?

December 31, 1969, 7:00 pm by Deleted User

phew, I'm glad my account was safe

December 31, 1969, 7:00 pm by Deleted User

Sorry to those whos accounts were lost

Leave a Comment

Use @username to mention someone. Supports markdown formatting.