Subscriptions

We are aware that Subscriptions are acting up again. Unfortunately, we are seeing over 10,000 fraud attempts per day coming from Subeta. This is obviously problematic for many reasons, and our processor has suspended Subscription activity again as a result. This means:

  1. No subscriptions will process, and
  2. We will likely see the ones that were supposed to process clear out like last time.

We have instituted a CAPTCHA in an attempt to stymy the fraud attempts to some degree. We are also working with our vendors to figure out more details about what's happening and how we can stop it.

Thank you for your patience as we navigate this hurdle. <3

May 17, 2025, 8:32 am by Eivor
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That sounds like a bot/script problem, as someone else said, but I fail to see how that's a Subeta problem when it's clearly on the processor's side.

May 17, 2025, 7:04 am by METROID
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10,000? And for what? What is someone’s problem? We’re a small pet site and don’t do anything. Why can’t freaks leave us alone

May 17, 2025, 4:18 am by LaraAnita
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10k??? That's actually insane :O

May 17, 2025, 3:38 am by FyreNWater
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BOY HOWDY that sounds like a bot/script situation. Best of luck making that go away.

May 17, 2025, 2:42 am by Skolletta
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Ouch, poor Subeta staff. D: Hope you can get it cleared up soon!

May 17, 2025, 2:09 am by Dill
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Your payment information is safe, so no need to worry about that! As for what exactly is going on, well, that's what we're working with the vendors on, trying to figure it all out.

May 17, 2025, 1:42 am by L0stS0ul
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Probably not genuine users, but bots trying to get through.

May 17, 2025, 12:50 am by Pretzels
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Oh, that's too bad some are like that, I don't understand dishonesty, people attempting to take what isn't theirs. Thank you for letting us know, and working on things to keep our information safe!

May 17, 2025, 12:41 am by Lovespell
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10,000?!?!

May 17, 2025, 12:33 am by BoaConstrictor
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Does this only affect Braintree payments? My subscription went through without problems... I'm glad it is, because all CSC buying links now lead to the Kumos site (also the Avatar Borders) and I cannot use any, because Kumos (whatever has been done with it after the composting game) now no longer works on my browser. Is our loyalty credit carrying over to the next card?

May 17, 2025, 12:01 am by Gastrodon
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Is the information of the users paying for subscriptions secure? Hang in there staff!

May 16, 2025, 11:51 pm by Yorick
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That sounds actually alarming. Hang in there to whoever's on that issue!

May 16, 2025, 11:41 pm by PetraKore
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Wow, how frustrating for everyone involved! I can definitely be patient while it gets sorted!

May 16, 2025, 11:25 pm by _blackwolf_2009_
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Oh, wow that is insane. Hopefully you can clear it up!

May 16, 2025, 11:04 pm by youngexplorer
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What do you mean by "fraud attempts"?

May 16, 2025, 10:48 pm by theentirelegend
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🫤🫤 That sounds so frustrating to deal with... thank you for the transparency and for all the work you're doing to try and sort it out!! Here's hoping it gets better soon! 🤞🏻🤞🏻

May 16, 2025, 10:47 pm by Hexadecimate
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Probably just bots who scrape the internet for users of major funds transfer sites to scam. :-/

May 16, 2025, 10:37 pm by Laurey
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Are there even 10,000 people who still use this site? Subeta is a pretty small player-base compared to other sites, as far as I'm aware, so it seems odd for fraud attempts to be that high. Unless this is some kind of targeted thing like the page loading something that was mentioned a while back.

May 16, 2025, 10:18 pm by StarShadow
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Wow, I'm glad my sub went through 3 days ago. Hope things get worked out.

May 16, 2025, 10:12 pm by Someone
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Not as worried about the subscription as I am my dwindling CSC xD sorry y’all are having these issues and hope it can be resolved soon.

May 16, 2025, 10:11 pm by Faune
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Oh my gosh. Ugh. Thank you guys for fighting so hard for Subeta. It's truly appreciated.

May 16, 2025, 10:09 pm by Sellbot
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Holy moly, at least they're only attempts? Best of luck figuring stuff out

May 16, 2025, 10:05 pm by Oreo
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Omg, that sounds really serious. o_o i’m glad you guys are investigating! Hopefully everything can be resolved soon.

May 16, 2025, 10:04 pm by mournful
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what does fraud attempt means? :0 that sounds... awful

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