New Subeta Log-in Issues

October 31, 2021 1:33 pm

Hello everyone! We are aware of the issues with New Subeta not letting some users log in, and therefore making it so you can't access the forums. The programmers are working to try and debug this issue and have everything functioning as soon as possible! We will update as soon as the issue is fixed. Thank you so much for your patience and continued support of Subeta!

October 31, 2021, 3:12 pm by

code do be finicky godspeed, y'all

October 31, 2021, 3:11 pm by

Thanks for the update. I was wondering :) <3

October 31, 2021, 3:03 pm by

need the forums for help with beating challengers so please fix them soon!!! still getting really old stuff in tot did that stuff up too??

October 31, 2021, 2:52 pm by

Thanks for working on it. That's been super frustrating for me!

October 31, 2021, 2:49 pm by

Honestly, my patience is running thin. After almost 15 years as a daily player on this site, I've heard it all already over the years. New servers will automatically turn on in case of lag (not now, apparently). You only need to log in once to new subeta for everything to work (nope). Communication will be better with weekly updates (for a couple of months, then every 2 weeks, month, couple of months, then gone again). I can fully relate to wat is saying. I come here to relax from a stressing job. The non stop errors and lag are instead making me extra frustrated. I get that unexpected errors can pop up, I really do. But not on every. single. event.

October 31, 2021, 2:41 pm by

Not only is there a log in issue, but the rotation of wave 2 items also seems off. I’m getting a lot of old items and first wave items. I still haven’t gotten the random hexed border and there’s horrendous lag right now

October 31, 2021, 2:21 pm by

I hope you are aware that it is not just the forums but wardrobe, shops and everything else connected to new subeta. I am also not even getting a rotation of TOT or PP items. Just the same 1st wave items. Thank you

October 31, 2021, 2:19 pm by

Thanks for keeping everyone in the loop! Good luck!

October 31, 2021, 2:11 pm by

Thank you for you for making an announcement on this! ♡ Its been a struggle to access things, but happy to hear you guys are aware and trying to sort it out.

(It makes it hard to report these kinds of things with no access to the issue forum or see if others are having similar issues.)

October 31, 2021, 2:11 pm by

Thank you for letting us know and for working on it! <3 It has been quite frustrating!

October 31, 2021, 2:10 pm by

Moro extension?

October 31, 2021, 2:09 pm by

Events will have issues, but even then there's better communication. The status site wasn't updated (about new.subeta.net not working properly, along with the forums and wardrobe) - Unless we have a third site somewhere else where update are posted. "Programmers are aware" is good, but posting it in the forums you can't often load wasn't the answer.

October 31, 2021, 2:09 pm by

Unfortunately almost gave up on this site ngl :/

October 31, 2021, 2:01 pm by

I'm sorry, but I am tired of constantly fighting this site to play it. Every holiday it 500 errors throughout. The never-ceasing lag. Now New Subeta preventing me from accessing the wardrobe I have sunk hundreds of dollars into over the years, or accessing the forums to even try to be social when I have that limited energy. I just don't enjoy this "game" any more. I'm tired of having to just shrug and accept that the site isn't functional.

October 31, 2021, 1:59 pm by

bangs cane I PAY FOR THIS YOU KNOW Nah, I kid. Thank you for the update, good luck with the issues, I know it must be frustrating. I'm sad that I can't trick or treat because I need sugar I still don't have the hex border. RNG and I, we are enemies.

October 31, 2021, 1:58 pm by

Ahh, thank you. Had no way to say I was one more unable to access the wardrobe and forums.

October 31, 2021, 1:57 pm by

Good luck with debugging. I haven't been able to log into new.subeta on my main computer for a few days, so I'm glad to hear it's just not an issue with my browser.

October 31, 2021, 1:55 pm by

I appreciate your hard work to get this right, but I am frequently unable to log in to my Wardrobe. Very frustrating.

October 31, 2021, 1:52 pm by

I can't wait until everything is migrated over and whole again. 😣 I keep being logged out of New Subeta and it's a bit frustrating. I'll be browsing the forums and then all of a sudden I can't load anymore posts because i've been logged out. Or i'll try to make a post but get the endless spinning cycle until I go back to the wardrobe and log in again. Thanks for the update though, i'm glad to know that issues are being worked on.

October 31, 2021, 1:50 pm by

I thought he was only around for the last day, though and it was just the other challengers that would remain? Not that I want to fight him, I don't stand a chance X)

October 31, 2021, 1:50 pm by

Hi I've used the human zapper three times after the issue occurred, not sure if my wizard tokens are deducted, but I don't think I've activated the zapper properly at all : /

October 31, 2021, 1:50 pm by

Thanks for the information, guys. I appreciate all your work and can wait patiently on anything, as long as we get informed that an issue is looked at.

October 31, 2021, 1:48 pm by

The battling was extended until the 4th according to the news a couple of days, so I'm sure Rouland is coming- hopefully today. :)

October 31, 2021, 1:47 pm by

Was waiting for an update on the issue. Thank you and keep up the good work! :)

October 31, 2021, 1:46 pm by

Cannot utilize/access forums, or wardrobe, or quests. Hoping for an extension on morostide too since this has impeded our ability to really participate for multiple days in a holiday that was already shortened a lil. Sorry for the stress this is likely causing programmers. Crummy all the way around.

October 31, 2021, 1:44 pm by

Good luck everyone

October 31, 2021, 1:44 pm by

Good luck everyone

October 31, 2021, 1:44 pm by

Goog Luck, I cant load new.subeta on my laptop, let alone log in to that site to access borders/wardrobe & forums.

October 31, 2021, 1:44 pm by

Thank you! I can log in but not access the forums, glad this is getting looked into!

October 31, 2021, 1:42 pm by

Thanks for the update! Good luck! :)

October 31, 2021, 1:42 pm by

Ok, now I got it, thanks :)

October 31, 2021, 1:40 pm by

CW shops are part of New Subeta, so they are part of this issue.

October 31, 2021, 1:40 pm by

Thank you for fixing stuff! Is there going to be an extension of Morostide hopefully. This is beyond my(our) control!
The lag is aweful and the CWs people paid to put on the site can not sell. I had two items I tried to buy for two days and could not. I am sure my items might have sold more also.
Thank you for your help!

October 31, 2021, 1:38 pm by

Many thanks of updating us on this!

Do we know yet if the event will be extended because of this issue?

October 31, 2021, 1:38 pm by

Thanks for the update. Maybe try something about CW shops too, not able to access any, keeps loading. Thanks.

October 31, 2021, 1:38 pm by

I would also like an update on the extensions, since Rouland hasn't appeared yet so I'm assuming it will be extended by at least one day. I actually have everything I need from this year already, but I am still trying for the sad egg achievement.

October 31, 2021, 1:38 pm by

Thank you for the notice and your work :) It is appreciated.

October 31, 2021, 1:37 pm by

For whatever reason I found if I don't let the username/password auto-fill, and instead enter it manually, it allows me to log in instead of perpetually loading. Not sure if that will work for anyone else. But it's the only thing that has worked for me.

October 31, 2021, 1:37 pm by

Thank you for communicating this. Your communications that stuff is being worked on actively, are really appreciated. Peace!

October 31, 2021, 1:36 pm by

thank you for the update. is there any news regarding this?

Quote

We are aware of the lag and will have a post later about any extensions on the holiday.

October 31, 2021, 1:36 pm by

The forums, and more importantly - the wardrobe! D: Thank you for working on it!

October 31, 2021, 1:36 pm by

not only the forums, but i cant change my outfit (cant open wardrobe as it keeps asking to login...)......... ;u ; thank you for letting us know youre fixing it ❤

October 31, 2021, 1:36 pm by

Thank you for posting here, so those of us having trouble know it’s being looked into.

October 31, 2021, 1:35 pm by

ty for the update, will there be an extension to moro? the lag and issues have made this event really hard to participate in due to all the errors and nginx pages 😔

October 31, 2021, 1:35 pm by