We're going to have scheduled downtime starting at 2AM on Friday December 2nd. We're expecting this downtime to last up to 12 hours, but we're hoping to cut that short throughout the process. Keep an eye on the status site and our social media during the downtime for updates.
We're moving the database to a new service which requires making a backup of the current site, beaming it to a server and then feeding it into this new database. Subeta is huge and you've created a lot of data over the past 12 years which takes a lot of time to move from server to server.
All of your currencies, pets, and other account data are entirely safe as we're starting this entire process by creating a backup.
The downtime will be on a day that Melody's Cottage is open, so we're going to reduce the requirements for the 2016 achievements by a day, so even if you aren't able to visit Melody you can still earn the achievements.
Thanks for your patience and happy holidays!
I'm being vague here and in the explainer post because unfortunately this isn't something that we can do a lot of testing against without actually moving.
We've done load testing and stress testing, and the benchmarks are positive.