Downtime!



Hi, everyone! This afternoon we took the site down due to a number of errors being thrown out around the site (like news comments, the forums, user dashboards, etc). They were all related to our MongoDB database provider. We’re in contact with them to figure out what exactly went down and why.

Unfortunately, that meant we had to bring the site down. We know that means a lot of you missed out on prime questing time as well as hunting for flowers for Vesnali. We’re extending Vesnali until 11:59pm on May 3rd, with the Vesnali forums closing at 11:59pm on the 4th. Quests will still act like weekend quests throughout Monday as well.
May 1, 2016, 5:30 pm by Helly
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this is really decent of you <3 would it be too much to ask for the april collection items to be available for one more day too? i wanted to buy oneee more but the site went down ToT

May 1, 2016, 5:29 pm by Shelbi
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I love u guyz

May 1, 2016, 5:29 pm by Amber
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Dude, I wish frosting would fix it all.

May 1, 2016, 5:29 pm by Luck
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Thanks for looking at the issues and providing compensation :D

May 1, 2016, 5:29 pm by selenicseas
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Thank you for the extension.

May 1, 2016, 5:28 pm by Stiles
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The lag is still really crazy slow but thanks for trying to take care of things. Frustrating on both ends, I'm sure <3

May 1, 2016, 5:28 pm by starlesswinter
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Thanks for that! :)

May 1, 2016, 5:28 pm by Gem
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Thanks for the extension, much appreciated. :)

May 1, 2016, 5:27 pm by SecretAgentJane
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Thanks all the way around, for letting us know you were working on it and extending Vesnali. You guys are awesome!

May 1, 2016, 5:27 pm by ChelleOfEvil
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Thanks for the update and extension to the event. :) Now bring on the flowers!!!

May 1, 2016, 5:27 pm by Rookie
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glad for the extension, hoping he site works well enough that i can get some shit done now. b

May 1, 2016, 5:26 pm by Silla
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Thank you! :)

May 1, 2016, 5:26 pm by Scorpio
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The all weekend quest weekend, the free GA, the extension of Vesnali AND quests weekend. Staff you are beautiful, and so on-top of it! <3

May 1, 2016, 5:26 pm by hobgoblins
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so many people complain when things happen. it is a fact of life things happen. keith you always make it up to us and i for one greatly appreciate it. THANK YOU

May 1, 2016, 5:25 pm by efil
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Thank you :D

May 1, 2016, 5:25 pm by Eire
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thank you ❤

May 1, 2016, 5:25 pm by Snoopy
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Thanks, you all rock :)

May 1, 2016, 5:25 pm by far
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Error on error on error on err - forever going on. I feel like the cake layers are crumbling. Quick! Bring the whipped cream to hold everything.

May 1, 2016, 5:24 pm by Astronaut
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Wooohooo ok thank you!

May 1, 2016, 5:23 pm by MistressMurder
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Thank you for extending our time.

May 1, 2016, 5:23 pm by Annika
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Really appreciate you letting us know during the downtime as well as the extension! Thank you!

May 1, 2016, 5:23 pm by raul
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Thank you! :)

May 1, 2016, 5:23 pm by Straywillow
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Thank you!

May 1, 2016, 5:23 pm by Laurey
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Thanks for all of the hard work and for being so generous with the quests and event extensions! <3

May 1, 2016, 5:23 pm by Bunbon
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Thank you for extending Vesnali! I know it must be frustrating that the site has kept on having errors!

May 1, 2016, 5:23 pm by Bohicon
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Nice! Thank you!

May 1, 2016, 5:23 pm by Ambition
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thank you <3

May 1, 2016, 5:23 pm by Liliana
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Thanks!

May 1, 2016, 5:23 pm by Regan
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Thank you guys for keeping us updated!!

May 1, 2016, 5:23 pm by Calculus
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THANK YOU!

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