👋 hey all, thanks for the reports — this was a real gremlin of a bug :(

TL;DR: fix is live now.

what happened (tech side) we run a few different subeta frontends (legacy subeta, new.subeta.net, and kumos.subeta.net), and each one has its own cache. that means they don’t share info about stuff like shop purchases in real time.

the problem: kumos was caching shop data in a way that didn’t account for updates made on the other versions. so if someone bought something on legacy or new.subeta, that info wouldn’t get to kumos fast enough. then if someone else bought from the same shop on kumos, the shop till would use stale data and not add the right amount of sP.

👎 end result: some sellers didn’t get full payouts if their shop was accessed across sites in quick succession.

to make it worse, all purchases log to the same place — but we don’t know the exact sequence of events across the different frontends, so we can’t safely “rewind” and fix things after the fact. no way to know who lost what with 100% accuracy.

what’s next talking to UAs about doing a site-wide bonus (maybe 5% extra on shop sales for a few days?) to help cover the missing profits. not ideal, but better than nothing.

appreciate y’all for catching this. if you spot anything else funky, pls keep yelling 💙