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Jul 9, 2022 3 years ago
Lucian
has fire in their soul
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When going to the Preferences page to check which email I'm using I indeed found an old email that I don't use anymore. When I tried changing it to my active email it told me it's already in use. Turns out I had made an account here over 10 years ago (around 3 years before getting my current one) that I never used at all (it has the starter 5000sP and no HA). It's . I tried to freeze the account but it wouldn't let me sign in into my current one unless I had it unfrozen.

Should I file a ticket for this? I can just use a third email for the password change but I don't want to get into potential trouble over the existence of my old unused account (I'm aware it's against the rules to have more than one account). At the same time I don't want to trouble stuff with this by filing a ticket if it's not a great deal.

Jul 15, 2022 3 years ago Official
Star Captain
Galaxia
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SailorButtress

Please file the ticket! It's likely a simple matter and we know things like forgetting an old account happen, we'd just like to have the info in the ticket system to be able to close it out fully.

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Jul 19, 2022 3 years ago
Lucian
has fire in their soul
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- Done! Thank you so much!

Mar 24, 2024 1 year ago
Lion_Crab
has a massive family
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Suppose I should check mine.

Terrible Two

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