Hi there! What browsers are you using?

If you guys are experiencing issues with the hover previews, try going to preferences and check off the following:

If you have it enabled, try disabling it and if you have it disabled, try enabling it. See if that helps.

Hey, programmer here. If you're having problems with HA previews, it could be because you are not logged in on V2. Please try logging in on new.subeta.net and then try the previews again. (The broken images could be cached, so if they still don't show up after you log in to New Subeta, try clearing browser cache or hard-refreshing the image URL.)

Otherwise, the setting mentioned in the post above will work around this. However, that means you won't see any hexes or salon hair on your HA previews, you will just see your base image and then the item overlay on top.

This problem is occurring because the full image previews are served by the new website, and it uses your current avatar base. If it thinks you aren't logged in, it doesn't know what to use as the base, so that's why the image doesn't load. I will try to find time to fix the preview - to make it default to a neutral skintone when you are not logged in, instead of just crashing. Otherwise, the workarounds above should help, and the issue itself will be resolved when figures out the related authentication issue.

Whew - that was a lot, and might've been a bit confusing, so feel free to ask me any questions/clarifications!