Hello everyone! We’re looking to hire a part time community manager ✨. This will be a paid employee position open to US residents.

Over the years the entire staff has taken ownership over various aspects of communication with the community. That has led to fragmented responses that sometimes take days or weeks. Now, we’re looking to put someone in charge of those interactions and keep the flow of information going back and forth.

This advocate will take the behind the scenes details like what is being worked on and craft a communication strategy that keeps users informed and involved in what happens on Subeta.

Responsibilities will include frequent communication with players and working with the product team (creative + + programming) to create a public roadmap. This advocate will help shine a light on the “low hanging fruit” that could make the experience on Subeta significantly better for users, and communicate back how those changes are made. Other responsibilities might include working with users to create user generated guides, or crafting official guides.

This does [I]not[/I] mean that this will be the only communication between the staff and players — we still intend to be active on the forums and social media, but we will have a more solidified message crafted by a professional.

The goal of this position is to create clarity and trust on both sides of the coin and to give players more confidence in playing Subeta in the medium & long term.

Job Requirements:

• Knowledge of Subeta and the player base
• Flexible schedule: We aren’t sure how many hours this is going to be initially, but 🤞 it grows to full time with a focus on the community
• General internet skills: We communicate on Slack internally, but if you’ve used any chat software you won’t have an issue
• Excellent communication skills: This role requires going back and forth with users, collecting feedback and building trust with the community.

Nice to haves:

• Project management skills: We use Notion internally, and would use that to show users public documents on plans, roadmaps, etc
• Comfortable with ambiguity: Things move fast on Subeta (I know it doesn't seem like it sometimes) and that can require crafting communication plans while the site is burning down

Details This is a W-2 position that starts at $15/h. We aren’t sure how many hours this position will take up, but anticipate at least 10-20 hours a week while ramping up.

This is a remote position, with schedule flexibility (feel free to work at 3am!) and a friendly team to work with. This position does not require any travel.

This position does not include benefits (health insurance, life insurance, etc), however we are investigating how to create a benefit pool as we grow the team again in 2021 and beyond.

Interested? Send your resume (no cover letter needed!) to [email protected] 💖

Just a note: We're meeting with some ✨ corporate attorneys ✨ very soon to discuss how to better support and hire non-US folks, even as contractors. The laws are different in every country, so we're going to use some billable hours on it.

Don't worry, we've all got skeletons in our post history :P

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Thank you to everyone who has inquired about the position and sent in applications! Please be patient with us as we sort through them and move through next steps. It's taking a little longer than we'd hoped to go through everything, but please be assured that everyone will hear from us in one way or another. :)