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Mar 8, 2021 5 years ago Official
Bug
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Segfault

Hey all - first, I checked to make sure your data is safe, and verified it was just not displaying it correctly. I've just deployed a fix- could you please let me know if the time left shows up correctly for you now?

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Mar 9, 2021 5 years ago Official
Bug
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Segfault

Thank you for confirming, !

The GA time is paused because you are getting an active gold account as a subscription benefit. We changed the way GAs work with subscriptions last month; it's a bit of an adjustment, but it makes a lot more sense now once you get used to the change! Please see this news post for more details.

(We're working on getting this info up in an FAQ, so that it's easier to find. If you have other ideas for how we could make this clearer, for instance on the dashboard page itself, we'd welcome your suggestions here. Thank you!)

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Mar 12, 2021 5 years ago Official
Bug
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Segfault

The renewal date is for your subscription and can be viewed on the subscriptions page. If it doesn't show up correctly there, please file a ticket.

Please file a ticket for this issue, and we'll help you out there! Thank you.

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