You can bring reports to our attention by posting them in the Problems & Bugs forums. Please note that if there is no staff reply on a report, it doesn't mean it's being ignored, it means it's a lower priority and programmers haven't had the capacity to respond. We do our best to respond quickly to more urgent or significant issues.
If there's an important issue that you think has fallen off our radar but needs to be prioritized, feel free to ping me to the thread with a reminder. Just please be kind - we only have two programmers, neither of whom does Subeta as his fulltime job. and I work on Subeta in our spare time, as much as we can, and we do not take pay. Your patience and understanding helps us stay motivated to keep tackling things as much as we can. <3
As for master lists, we (programmers) keep track privately on our end. We sometimes do make public ones (for instance, we made one for recent site lag related errors here: Residual Site Down Errors (from 4/13/21)) but please note it takes a lot of time to write these public lists - it's a better use of our time to focus on coding, actually getting things fixed, than housekeeping. Our P&B minimods are super helpful and lovely though, so feel free to ping them ( and ) as well with any questions or reminders; you may get a faster response. :)
🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights
Oh well that post certainly helps! But what I meant was mostly akin to making that public list known (even if slightly edited for public). So that we don't see repeated threads in forum. There are quite some issues in Subeta, yet these are SO minor that they might be bottom of the list. But how do we know if they are actually "pending" or if they slipped through the cracks? That's why I say that even knowing that the devs are aware of such minute issues would help. Specially considering there aren't that many staff members.
That way, when someone makes a thread like "Help! Unlisting achievements from the 'saved' list doesn't work properly on Firefox!", we can just say "oh, check the 'pending issues' list, the devs are aware and will get to this one eventually. We just have to wait".
The threads in P&B are a nice public list of open reports. If you don't see a bug report for an issue, go ahead and make one. It's really fine! Our minimods will help clean up and redirect any accidental duplicates; it happens all the time, it's expected and you won't get in trouble for it. Duplicate threads in P&B are not a big deal for us. Our minimods can also tell you if something has already been addressed, and in many cases can link you the relevant staff post too.
The problem with creating another separate list is that we then have to spend a lot of staff time and effort maintaining it. We have entertained the idea before, but with such limited resources, we wouldn't be able to commit to keeping it updated. The bug report forums sort of keep themselves up-to-date by their nature, and of course, because our minimods do a great job of housekeeping.
[edit] The list we have in the backend needs to stay private because we post private coding information there, that would, at minimum, pose a security risk to expose to the public. We have also been considering the idea of switching to a full-featured, third-party system (think something like Zendesk), but it isn't feasible at the moment due to the cost (both financial and also needing to set up and train everyone on a totally new system)
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Ohh alright that all makes sense. What if users were to maintain a list of all current bugs, then? I am sure that the userbase would like to support at least a little bit. I wouldn't mind trying to concoct something up. I dunno. I just wanna find ways to help speed up the process and also put people at ease, so that they know things are "on the work".
Thanks again for the good work. I came back after a long hiatus and it's nice to see the developers have such open communication with users. It does motivate one to at least try and help in any way neccesary.
I appreciate your passion and desire to help! It's one more reason I love Subeta's community.
As has already been mentioned, the threads in P&B are a nice public list of open reports, and having duplicate reports is not a big deal for us. Our minimods can also tell you if something has already been addressed, give status updates, and in many cases can link you the relevant staff post addressing the issue. So, instead of another public list that takes a lot of staff time and effort to maintain, we are focusing our energy on fixing things and building the new site. The minimods do a great job of housekeeping in the official bug report forums and keeping them as an existing public list, and we're incredibly grateful for all of their hard work!
You can create a user-maintained public list of some kind if you like, but any such list will be completely unofficial and staff will not be able to help maintain it, for all of the reasons stated here and in previous posts. If you do create such a list, we ask that you not post it in the Problems & Bugs forum because we use that forum in order to track bug reports as they come in, and it could create additional confusion for users who are reporting bugs.
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