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Sep 16, 2020 5 years ago Official
Reya
has ALL of the beanbags!
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Hi

Are you also changing your hair at the salon? If so, try selecting the wear/save option before changing your hair. I know there's been an issue with that recently.

Sep 17, 2020 5 years ago Official
Bug
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Segfault

What happens when you try to save your avatar? For instance, do you get "An error occurred on client", do you get some other error, does the button change color/text or does it not change at all?

When you say you can't add or remove anything, you mean like - you can't click the X to remove items from your outfit, and you also can't click items in the items list to add them to your avatar? What happens when you try to click those things (same questions as above- like do you get an error message, does the wardrobe freeze, does it simply not respond - as if you did not click it all?)

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Sep 17, 2020 5 years ago Official
Bug
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Segfault

Could you take a look at yours again - yours had glitched hair data which is fixed now, I'm not sure if that was causing the problem with not being able to save it though.

I tried resetting your avatar's hair data too, to see if that was the issue - can you check if the problem is still happening for you too?

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Sep 17, 2020 5 years ago Official
Bug
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Segfault

Oh thank you, that's super helpful. I'll take a closer look at this when I can.

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Sep 20, 2020 5 years ago Official
Bug
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Segfault

Yours should both be be resolved now!

Are you still having this issue today? I tried both wearing avatar, and creating a new outfit, from your account in the wardrobe and both worked for me D: If you're still having this issue, is it happening in both chrome and firefox?

Do you have problems with it when you're not using the hair salon at all?

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Sep 20, 2020 5 years ago Official
Bug
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Segfault

Can you both try again now? If something is still wrong, could you please describe what button isn't working, and what happens when you try to click it? Any other details you can think of would help :)

Quote by Ruins
You can&;t click save after selecting a hairstyle. "An error occurred on client" appears. Going back into wardrobe from there shows that all the old items are still equipped.
Is that this bug Client error when selecting unlocked hair or something separate?

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Sep 21, 2020 5 years ago Official
Bug
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Segfault

Okay, thank you! I think this means everyone who posted on this thread is good now, aside from OP who we're just waiting to hear back from.

I made a few fixes earlier; could you please check again now and let me know if you are still experiencing problems with wearing or saving your outfit? If you still are, could you please describe in detail what happens when you try to do so?

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Sep 21, 2020 5 years ago Official
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Segfault

Ah I found the issue. This should be fixed now, could you please try again and let me know if it works this time? :)

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Sep 21, 2020 5 years ago Official
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Segfault

Great. I think this is totally resolved now :)

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