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Jul 29, 2020 5 years ago
ridinghood
will survive
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Napier

Oh I see what you mean! Sorry I couldn't help more.

I have a cancel button when I go on to the subscriptions page!

Jul 29, 2020 5 years ago
Wolvie2002
plays with fire
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DaleEarnhardt

Just wondering what do we do if we get to the thank you page and nothing happens do we retry again or not

[B]Its a Dog eat Dog world
And im wearing milkbone underwear[/B]

Jul 29, 2020 5 years ago
PiinkSparkles
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RRaina

i can answer 2 of your questions

  1. yes you can cancel it
  2. no you can't change plans right now

please make it so we can upgrade plans

Beanie Baby Pricing PM me for information and cost. https://www.facebook.com/groups/538582170337230/

Jul 30, 2020 5 years ago
lull
is a fossil
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Thank you

~ : : ~ : : ~ : : ~

less talking, more disposing of bodies

Joined: Friday February 17th Member For: 20 years

Jul 31, 2020 5 years ago
Trees
is unlucky
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I still want to know if the bonus item is given out at a specific time of the month each time or if you always get it at the time you first subscribed. I just want to know if it's better to subscribe today or wait until later next month.

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Jul 31, 2020 5 years ago
lull
is a fossil
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- I subscribed yesterday and got the item instantly However I am a little concerned because it says my renewal date is sept 1st which surely means I will not get the august item. (If I don't then I will file a ticket).

~ : : ~ : : ~ : : ~

Nuttier than a bag of squirrels

Joined: Friday February 17th Member For: 20 years

Jul 31, 2020 5 years ago
Trees
is unlucky
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That's why I'm not sure, especially with months like February. I hope a staff member can clear this up for us?

EDIT: According to Amber, users who are already subscribed get the items when they're released, so hopefully that means no one should have to worry about their payments skipping over a month.

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Aug 3, 2020 5 years ago
ennui
the escape artist
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sigil

i can't seem to access the subscriptions on chrome. the loading symbol just spins infinitely and then disappears. i saw the payment options pop up once on the $10/mo sub, but only the once. had to load up firefox to get anything working. might be worth looking into! i tried hard refreshing, clearing my cache, turning off adblock, etc., but nothing worked.

love the subscriptions, though! lots of positive changes happening on the site, which is great to see <3

Aug 3, 2020 5 years ago
ulalena
is made of stardust
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At which date will a new monthly item come out? When I subscribe for today, would I still get the July item or the August one later? I haven't seen a new one so far. Thank you so much for clearing this up in advance and thank you for all your work to make Subete a wonderful place.

Aug 3, 2020 5 years ago
Trees
is unlucky
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I subscribed yesterday and got July's item, so I guess that means they're around until the next bonus item is released, rather than only being available until the end of the month.

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Aug 3, 2020 5 years ago
ulalena
is made of stardust
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thank youuuuu <3

Aug 3, 2020 5 years ago
Pirate
has been EXTERMINATED
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Spite

Is there any time frame yet for incorporating more/other perks into the subscriptions?

I really would like to start a higher rank subscription but, for me as a pet person, there are just no perks that would justify this step for me and my bank account.

Hint: The possibility to rename Pets more than once per month would be nice for example.

Or (not pet related) being able to change your user name twice per month.

Well, and pet slots. Pet slots are always the cherry on top.

Aug 4, 2020 5 years ago
Trees
is unlucky
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Well now Amber's said that she was wrong and the item is actually recieved when the next payment goes through. Darn it. I don't want to have to wait the rest of the month to get the new item, maybe there could be an option to pay some sp or CSC to get it sooner or something?

I think I'm going to need to cancel my subscription and then re-subscribe when the next item comes out simply because of how impatient I am. That won't be too hard to do, will it?

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Aug 4, 2020 5 years ago
frederick
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Hey, for anyone who would like to not be gifted buddy accounts, you can now block them in your preferences, here!

Aug 6, 2020 5 years ago
Eva
is a biter
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I can't find this anywhere (sorry!) but had a question on subscriptions before I take the plunge:

  1. If you don't use/send out the Buddy Gold Account or the Custom Wearable Voucher(s) for the month, do they roll over or are they lost automatically?

For example: Save up buddy vouchers and give them away during Luminare. Save up the CSC and use in whatever month I want, etc. This is all assuming I keep an active subscription of course.

If I posted this in the wrong spot, I'm sorry about that. I didn't see anything in forums close to this.

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Aug 7, 2020 5 years ago
Kris
has seen too much
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BadFish

Yes, they roll over. You can save and then use all for Luminare as your example.

. . . Someone told me I have two faults. I don't listen and . . . some other stuff they were rattling on about.

Aug 7, 2020 5 years ago
Jacket
has LOTS of clothes
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Trager

Will we be allowed to do giveaways of buddy GAs like one would with items? I don't any friends on here (Yay Hiatus :/) but I'd love to spread the joy

He/Him pronouns
Currently seeking: Any pet with an October 31st, 2015 birthday

Aug 7, 2020 5 years ago
Eva
is a biter
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Thank you :)

Welcome back :) I don't see why not but I could be wrong on that. It is a gift of sorts..

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Feb 8, 2022 4 years ago
Amber_Amara
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I'm still having issues around this. Anyone else?... :(

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