Replies

Mar 27, 2020 5 years ago
Mythrien
caught them all
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I just came back after an extended hiatus. Not sure what I'm missing, if anything, as I've just started to re-add holiday items. Hopefully, the 4 month backup will save me (thank goodness I've been gone, eh?) Hoping everything can be sorted out. Mistakes happen, but this is a big oops as many people, myself included, use this site for HA purposes.

Good luck to the team and I hope this all gets sorted out quickly and expediently!

Mar 27, 2020 5 years ago
SweetMint
only has room for one
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HoshiAme

I don't think I'll know what item I'm missing but keep up the good work!

:dmg🧊SweetMint Wishlist :dmg🧊

Mar 27, 2020 5 years ago
Go home
Puncture
you're drunk
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Anubish

This is concerning. As someone - like many who have not wishlisted their owned cws is going to mean I have no clue what's missing. Hopefully it all get sorted out

Mar 27, 2020 5 years ago
Taffy
is sweet
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Sassyfras

Will there be a time limit on how long we have to report missing items? I'm going through some things rn and I'm not sure when I'll have the energy to look.

Mar 27, 2020 5 years ago
Rogue
needs to get lost
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Holy fucking wow. 😯

Immediate thanks to the users who are scouring their wardrobes to find the impacted items. Now I wish I had used the SubetaLodge wardrobe checklist 😅

✦✦ ✦✦

CW ShopsP ShopMore CWs

Mar 27, 2020 5 years ago Official
Bug
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Segfault

Quote by Foghawk
Any chance that users who kept offsite records of their wardrobes can send them in?</p>
<p>I&;ve written a userscript to export the list of items from the SubetaLodge wardrobe checklist, so I can provide that in whatever format (and it should be pretty plug-and-play, so other people could too).

Thank you for this excellent idea. We're discussing this behind-the-scenes and seeing what we could get set up. Sit tight for now. <3

🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights

Mar 27, 2020 5 years ago
Oh My Shinwa, we thought
Roadkill
was dead
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Lewis Pepper

Quote by Evanesce
I love you Bug but I don&;t want to see YOU replying to this. I want to see Keith being the leader he should be instead of making vague snarky posts without making news posts and then yeeting himself into the wind so that he doesn&;t have to answer any of the hard questions. Either be the leader or sell the site.

Honestly? Fucking this. I'm honestly more pissed off because of Keith's over the top blasé dismissive attitude before fucking off to make Bug pick up the pieces hours later than the actual glitch itself. I don't think I've seen more than one damn post from another staff member on the issue at all, and that pisses me off to no end.

[egg=roadkill] | | [tp=roadkill]

Mar 27, 2020 5 years ago
Bliss
will always bounce back
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I didn't even know about that, until now. Oh well. The 4 month backup will save me


🌹 Beloved Brother 1989-2018 (10/17 - 02/19)
Grammy 1937-2021 (11/14-10/28) 👼

Mar 27, 2020 5 years ago
Kiarda
likes the classics
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I am worried that I am not correctly remembering what is missing. I think I had the secret garden key, but what if I am wrong?

[Dance=Kiarda] [Tot=Kiarda]

Mar 27, 2020 5 years ago
Minni
is made of stardust
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Oh man... i just came back about a month ago after years of not playing. I have no idea if I'm missing anything or not, I have too many wardrobe items but... if someone else deleted something from their wardrobe and that made it get removed from others.... I'm sure I'm missing things (at least that's how I read what happened...)

This is insanely crazy, I hope it gets resolved. At least my CWs are still there but I definitely worked hard to get all other items bought with SP (and some of those were gained by using CSC bought by cash). Thank goodness for the 4 month backup but I'm worried about the most recent month I've been playing.

Good luck Subeta Team!

:dmg🧊:dmg🧊:dmg🧊:dmg🧊 :dmg:earth: :dmg:earth: :dmg:earth: My Wishlist :dmg:earth: :dmg:earth: :dmg:earth:

Mar 27, 2020 5 years ago
Oh My Shinwa, we thought
Tex707
was dead
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Damin

Thank you for letting those of us who were blissfully unaware of the wardrobe issues going on, know that there was a pretty big wardrobe issue going on. I've got 52 pages of items to go through and I've luckily found only two items (on page one) that were affected, but at least I know to look out for them, which isn't horrible because I WL almost everything. (It's a horrible habit but currently a handy one)

Thank you again!

Mar 27, 2020 5 years ago Official
Bug
User Avatar
Segfault

Are only wardrobe items affected? Yes, this glitch only affected the wardrobe. No items should be missing from inventories, treasure chests, armories, shops, vaults, etc.

People are seeing Luminaire ornaments in the new wardrobe. Is that related? This is an unrelated glitch, where the wardrobe is also showing ornament inventory. We intend to fix this when we're able, as well as other bug reports within the new wardrobe, but we're currently prioritizing the missing items issue at hand.

If we have compiled spreadsheets or lists elsewhere such as SubetaLodge, should we send them in? We thank those who have offered this information, and are discussing it behind-the-scenes. Please hold off on sending them in for now until we have a decision on this.

🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights

Mar 27, 2020 5 years ago
Senti
is ZOMBIE LONG TIME
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I know I owned every SubQ item there is and I am not sure if they are still in my wardrobe but this concerns me a lot. I do thank you for your hard work in trying to fix this and also for the 1000 CSC

I am not old. I am gracefully aged

Mar 27, 2020 5 years ago
Oh My Shinwa, we thought
SongSparra
was dead
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Ash-Ash

Sorry but no 'thanks' for telling us about this, I don't know why users say that when really they are straight up pissed off, so no, no thank you for having yet another major fuck up with the site, and no thank you for possibly deleting items I've paid for and no thank you for adding more stress to an already fucked up life I consider ending the other week! I have no idea how the hell we are suppose to know what we are now missing, if we are even missing stuff, and what will happen if we don't discover a missing item till months from now? I think it wont bother my inventory but a data base from 4 months ago is NOT going to help those that are heavy on the CW and CS purchases and have been buying through out this time. Just another reason to leave this site, thanks Subeta you keep handing me numerous reasons to go and none to stay, if it weren't for my pets I'd have left a long time ago I think. Keith has said this site isn't his priority anymore so for god sake sell it to some one that gives a shit and can spend the time and (our) money on maintaining it to a standard that this sort of crap doesn't happen. Yea go on freeze me for speaking out I honestly don't give a rats anymore I'm done!

INSIDE EVERY ADULT IS A CHILD THINKING WT??!!!

Mar 27, 2020 5 years ago
PiplupMagby34
is a SUPER USER!!!
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Elsy

Quote by Roadkill

Honestly? Fucking this. I&;m honestly more pissed off because of Keith&;s over the top blasé dismissive attitude before fucking off to make Bug pick up the pieces hours later than the actual glitch itself. I don&;t think I&;ve seen more than one damn post from another staff member on the issue at all, and that pisses me off to no end.

I believe that might be because there is such a small team fixing the glitches and errors. I think we might have more artists than coders currently.

I'm really surprised to why staff/users feel that volunteer coders aren't needed. The user already dislikes having to wait so long for new content (Teahouse, pet profile revamp) and every time glitches like these occur, they take time away from creating these new features.

The Spooky Carnival was heavily delayed until recently and the fireside contest hasn't arrived due to all the glitches the team has to fix. I'm sorry, but getting more coders on board is really becoming a must the way things are going.

[tot=PiplupMagby34]

Mar 28, 2020 5 years ago
Spice
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I guess I'm luckier than most in the fact that I was tracking my wardrobe through SubetaLodge, but even that list wasn't totally up-to-date :/ I have over 14,000 items to look through, and (supposedly) only 42 are missing.

EDIT: I think I'll just wait until we hopefully have a list of what items went missing, and then cross-check them with my own wardrobe.

Mar 28, 2020 5 years ago
Kinky
is Melody's Little Helper
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Vacutainer

I don't even know where to look... I never keep track of these things. I guess I'll just do my best, but this is a lot of RL money to have lost.

[Center][/center]

Mar 28, 2020 5 years ago
Questing hard, or hardly questing?
Shawny
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Redrum

Well, thank god that I refuse to spend money on dressup sites. Is there a way to know what was deleted? I don't have the energy to search through everything in my wardrobe.

Also, Subeta having a major glitch right in the middle of an event? Shocker.

Mar 28, 2020 5 years ago
Saturnine
wants to believe
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Fearleading

Was it a dumb idea to get a CW and put it in my Wardrobe just now?

Yeah :(

At least it's still seen as in the Wardrobe, but it's something to be mindful of.

S-F
[flower=saturnine][tot=Saturnine]

Mar 28, 2020 5 years ago
WhiterWinter
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Bon

Another mess up. This site has really started to get on my nerves. It’s promise after promise and rarely ever working without a glitch, a lag, or a catastrophic event. I’m so done.

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