Ticket Center Updates!
Filter
Show All PostsReplies
Hello, folks, and a (hopefully) happy Monday to you all!
You may notice that we've made a few changes to the Ticket Center. The most noteworthy change is that we've simplified and streamlined the process a bit, and overall made it easier to get to where you need to go when you need some staff help.
Enjoy! :D
🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights
Never fear! If you click the "I want to report a bug" link, it directs you appropriately:
If the bug is exploitable: Please click here to file a ticket.
All other bug reports should be posted in the Problems and Bugs Forums.
<p>Why not just have them all always expanded and save people a click. It&;s not even cluttered with all 4 expanded out.
🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights
You bring up reasonable points. Do you have any suggestions for how we could clarify what "exploitable" means?
🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights
I agree, clarifying what we mean by "exploitable" is a great suggestion and I look forward to hearing your ideas for that, as requested! <3
Also wow, did people really file tickets for suggestions and site feedback often enough for it to need to be made dead obvious it wasn’t the right place? Okay then. O_o
Constantly. CONSTANTLY.
Based on continuing feedback, we have improved the language of the "I want to report a bug" section. The ticket creation page has also been tweaked to be more readable/aesthetically pleasing, as well. :D