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Dec 7, 2018 7 years ago Official
Keith
is sweet
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Eradication

I'm still looking into this 😭 It shows the pets in autotraining, the number of trains they have left, and the cron appears to be correctly handling it, so I'm not really sure what's going on :(

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Dec 7, 2018 7 years ago
Fairy Catcher
bapkate
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Damballah

Ooooh well, who knows! Maybe staff have logs of stuff like that going back that far. It's worth a shot!

[tot=bapkate]

Dec 7, 2018 7 years ago
poop
is very punny
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yeah I hope so, but I've never had to send a ticket before. How do I actually do that? lol Also thank you to the staff looking into It. This is a really weirdo bug. lol XD

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Dec 7, 2018 7 years ago
Fairy Catcher
bapkate
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Damballah

It's pretty easy! It's under the subeta tab at the top of the screen. Click 'tickets' from the drop menu. Then, when the Tickets main screen loads, click the 'Create New Ticket' icon at the top (it has a black feather on it). Choose the most relevant area, fill out the details, and submit!

Thanks to staff as well!

[tot=bapkate]

Dec 9, 2018 7 years ago
poop
is very punny
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ah yeah I see It now, but to be honest I didn't really loose out on much. lol Just hope they can get the bug fixed as soon as they can. :)

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Dec 9, 2018 7 years ago
Hoard
has some fries to go with that shake
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Blooo

I remember autotraining back then as well, and being alarmed by the alert that said they only received 1 point for the autotrain session... But when I checked Jeweler's stats because I was so alarmed, it looked about right to me, so I didn't pursue further. I even put him in for more AT time.

Dec 11, 2018 7 years ago
Fairy Catcher
bapkate
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Damballah

Yes, the frustrating thing about this bug is that it seems like we're getting the correct amount of points but the nature of autotraining makes it impossible to tell from our end of things.

[tot=bapkate]

Dec 11, 2018 7 years ago
ofmachines
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Trillaeum

Trillaeum has gained 1 strength points at the Training Center! (Events are always bugged after AutoTrain session)

This has been going on for a couple weeks now o_O Never posted about it because I figured it would be fixed by now.... but since it isn't, here's my comment. lol

Quote by Keith
I&;m still looking into this 😭 It shows the pets in autotraining, the number of trains they have left, and the cron appears to be correctly handling it, so I&;m not really sure what&;s going on :(

Would it not be something even further on the back end that's directing the information to the Events tab? It's just mis-communicating a # somewhere (as I know that you know...) in between the end of AutoTrain and the generation of the event.

scratches head Wish I could see the code for a closer look.

I'll be patient.

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Dec 14, 2018 7 years ago
Finn
plays with fire
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Stranger

this is still happening, unfortunately. any news on when this can be looked at?

[tot=Finn]

Dec 14, 2018 7 years ago
Fairy Catcher
bapkate
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Damballah

I'd be good with just a confirmation that it's a notification issue :/

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Dec 15, 2018 7 years ago
Morrigan
takes the cake
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This happened to me as well just a few days ago. I don't keep nearly good enough track of stats to know whether or not my pet Faihle actually got more than the 1 defense point I was notified of though. shrug

Hopefully this gets fixed soon and I'm just going to patiently wait for it to be fixed.

[flower=Morrigan]

Dec 17, 2018 7 years ago Official
AeriaLure
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Astarion

and I tested the autotrainer, and we verified that it is the EVENT that is wrong, not the actual amount your pet gains.

For instance, I trained my pet Devereaux, for 4 defense sessions. My event said "Devereaux has gained 1 defense points at the Training Center!"Sierra and I left notes of how much we started with before autotraining, and in my case my pet started with Defense: 1627 and ended with Defense: 1635. Even though the event said I only gained 1 stat, in actuality the pet gained 8 stats, or an average of 2 stats per training session. I knew beforehand that 4 sessions meant I should receive a bare minimum of 4 stats (4 training sessions x at least 1 stat per session), with a maximum of 12 stats (4 training sessions x maximum of 3 stats per session). Since 8 falls in between that, the autotrainer is definitely working.

We believe it's just the event that is wrong, the autotrainer is still giving the correct amounts.

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[tot=aerialure]


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Dec 19, 2018 7 years ago
Fairy Catcher
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Damballah

Update! I started autotraining this morning for one of my pets and just received a notification at about the same time he would have finished his first class. I checked and he's still in autotraining set to end tomorrow around 11:30.

[tot=bapkate]

Dec 21, 2018 7 years ago
Kinky
is Melody's Little Helper
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Vacutainer

Okay, cool, so even though it said Vacutainer only gained one point of health, she probably gained about 16 because she had 8 sessions? Roughly. It seems like that may be what happened? I'll have to run her through again and try to remember what she is at in the beginning.

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Jan 4, 2019 7 years ago Official
Bug
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Segfault

I think I've managed to fix the notification for this. It might still say some incorrect numbers for the next round of autotraining, but after about 2 days we'll know if the fix worked :)

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Jan 8, 2019 7 years ago
Permanent
attended a Subeta meetup!
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Crappy

Notification is still off. It showed 3 but the was over that in actual stat gain


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Jan 8, 2019 7 years ago Official
Bug
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Segfault

Thank you for the update! Back to work I go :)

This is a pretty tricky problem! I'm glad the pets are getting the correct stats at least.

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Jan 8, 2019 7 years ago
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Crappy

Perhaps it is cutting the 10's digit? It seems like I earned 13 but the notification was for 3. Will take better notes for next time


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Jan 11, 2019 7 years ago Official
Bug
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Segfault

Hey guys, here's attempt number two on fixing it.

The numbers might be wonky for the next 24 hours, but after that let's cross our fingers that it's accurate again. :)

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Jan 11, 2019 7 years ago
ofmachines
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Trillaeum

Quote by Bug
Hey guys, here&;s attempt number two on fixing it.</p>
<p>The numbers might be wonky for the next 24 hours, but after that let&;s cross our fingers that it&;s accurate again. :)

I will post results tomorrow ;) Just started my new course.

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