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Sep 17, 2018 7 years ago
Plague
gets around
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Plague

This morning I changed my username from Anubis, to Dover, with the perk from my Loyalty Box. Since changing my name, I cannot access my profile (viewing, nor editing). No matter how I try to get to it, I always get the message: User not found: Anubis. When I tried to search it as Anubis, I got the correct "Oh No! I cant seem to find that user..." page. Is there a 24 hr. swap over period, or something, I'm not aware of? Did I break something, like I do in most games?

[sup]Beaubonic || Mid-30s || Husband || Dad || Trans || Pan/Gay || INFP-T[/sup]

If you have one of these for sale please let me know!

[Spoiler=Interactions]|| || || [/spoiler]

Sep 18, 2018 7 years ago Official
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Destiny
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Dexter

Hi there Benji! We are going to have someone look into this. Can you tell us if you got any kind of error when you were changing your name or if it was only with the profile?

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Sep 18, 2018 7 years ago
Plague
gets around
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Plague

I did not get an error while changing my name, everything went as smoothly as it did the first time I changed it, years ago. The only issue has been my profile.

Just an update; I found that if I were to be logged out for any reason, I will no longer be allowed to get back in to my account until this is fixed. It's like neither username actually exists.

[sup]Beaubonic || Mid-30s || Husband || Dad || Trans || Pan/Gay || INFP-T[/sup]

If you have one of these for sale please let me know!

[Spoiler=Interactions]|| || || [/spoiler]

Sep 20, 2018 7 years ago Official
Spotlight Champion
Destiny
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Dexter

Thank you for the update! I have added that to the report. I hope I will have news for you soon!

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Oct 30, 2018 7 years ago
Spotlight Champion
Destiny
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Dexter

locking as this was resolved

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