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Oct 18, 2018 7 years ago
gemajgall
is lonely
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DeoxysKorah

Mine has been shifting too. I assumed it was the database catching up when I made a new one.

However, now my face paint has disappeared. I designed my current avatar (as of this post) with one of the Omen Island face paints in mind. However, now it's gone.

I don't know if this ties into the avatar shifting, Morostide hexes, or both. But I thought it was worth mentioning.

Please, please don't ping me. Please.


Oct 18, 2018 7 years ago
skydreamer
wants to believe
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Hargi

Same here. All day my HA has been switching between my previous HA, my current HA, and two different Hexes. With seemingly no particular order. :/

Oct 18, 2018 7 years ago
Oasis
parties with the undead
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Percrucior

I just noticed this problem twice while Toting. It switches to the hexed skin, the Outfit I was wearing before I changed it, and back to the current HA.

Like a good neighbor, stay over there!

Oct 18, 2018 7 years ago
yoongi
has a dragon
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Alexander

mine keep swapping as well

is always sassing me

Oct 18, 2018 7 years ago
Valiska
is wicked but sweet
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Ravage

I would like to know what's going on with this because even though I am wearing hex protection (two layers) the hexes show up due to the shifting and also, thanks to this glitch, they show up even AFTER they have been removed at a price of 900K+ SP.

I'm not one of the people who thinks that the hexes are fun. I don't want my avatar to look gross; I don't get infected during Survival, and I wear double protection and keep hex removers locked in my inventory during Moro.


Slotting | CW Shop | Owned List | Releases
[KISS=Valiska] * [DANCE=Valiska] [Flower=Valiska] * [tot=Valiska] * [egg=Valiska] * [tp=Valiska]

Oct 18, 2018 7 years ago Official
Spotlight Champion
Destiny
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Dexter

Guys I promise we are aware of the issue and it is being looked into. This will affect hexes right now and we apologize. It will be resolved as soon as possible.

Dexter by

Oct 18, 2018 7 years ago
This rift empty
cats
YEET
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Is anyone else having the problem of their HA not showing up at all? I don't remember when it started (I don't come on for a long time), I just logged in probably 2 or 3 days ago and my avatar was gone. It shows up in the wardrobe, but with a blue box with a ? in the top left corner.

I'm on a Mac using Safari. I've never had this issue before.

Oct 19, 2018 7 years ago
Raggy
has some fries to go with that shake
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yes, its been happening for people for a few days, I used a and it made my HA show back up, but its changing between some old and new saved outfits. I think I read an earlier post that said it was flitting between two or three earlier HA's depending where you're looking such as your profile, or forums or inventory, so maybe thats why your still seeing older hexes, it really is a pain when we are making such an effort to look good/creepy, but I imagine they are doing all they can.

Sorry if Im not around as much, my computer is playing up.Raggys CW Wishlist

Oct 19, 2018 7 years ago
Valiska
is wicked but sweet
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Ravage

-- Yeah, for the last month or so it's been switching between the last 2-3 outfits I've worn. But I can't understand why they'd turn hexes on when this glitch is still active. Sigh.


Slotting | CW Shop | Owned List | Releases
[KISS=Valiska] * [DANCE=Valiska] [Flower=Valiska] * [tot=Valiska] * [egg=Valiska] * [tp=Valiska]

Oct 19, 2018 7 years ago
Aubergine
is a lush
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My HA has been doing this for days... The suggested fix hasn't worked at all for me. No slowing down... it won't stick at all.

My clothes also all disappear except my socks, minion nip, and eyes. Like, always. In my wardrobe, my "wear this" is always reset to socks and minion nip. XD


Oct 19, 2018 7 years ago
Star Captain
STAY
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Space Kid

The fix I posted has been less effective the last few days, but still helps as long as you don't miss when the HA changes.

If you try to update an HA with a new item (or wear something with an item you don't have then add the item) your HA will break and show without the item (or other items) for a LONG period of time. The fix doesn't help with this immediately and you'll have to keep going to the wardrobe, adding the items on (make sure to check your list on the side), and click "wear now". Like I said, you won't see the change immediately, but after a loooong while it will fix itself and become stable. If you get this specific "wardrobe eating a few of my items" bug, you'll be waiting hours for it to fix itself.

I think the best way to add a new item to a current HA is to save the HA with the changes you want, then switch to a completely different HA, repeat the "fix" until you see mostly this new HA, then go in and do the same with your new, saved HA with the changes you wanted.

Let me know if that didn't make sense and you need me to clarify it better, or if you want to talk it out more~! :D

Looking for pets with these birthdays! February 21st, 2015 or 2005 | March 27, 2007 March 30, 2023 | May 20, 2015 October 31, 2024

Oct 19, 2018 7 years ago
Aubergine
is a lush
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I'll give it a try. I've changed my outfit back and forth about a dozen times, but it always reverts. And with the constant HA switching too, it's hard to tell what's happening at any given time.

I might just wait until they fix the switching bug before I try anything else. I'm not really naked if I have socks, after all. XD


Oct 19, 2018 7 years ago
Star Captain
STAY
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Space Kid

Changing it a lot doesn't help. It's consitency not frequency. You have to be consistant with switching to a certain HA and you have to go directly to the wardrobe on the page that you see the old HA. If you are opening multiple tabs it's only the most recent one that matters. If you miss changing it then it'll get worse.

Hope those tips help a bit~! I stick to my fix as closely as possible and my HA has been pretty soild since I started doing it. But I have noticed it hasn't been working as well the past few days.

Again, let me know what you try and if anything goes wrong and I'll try to help you out as best I can~

Looking for pets with these birthdays! February 21st, 2015 or 2005 | March 27, 2007 March 30, 2023 | May 20, 2015 October 31, 2024

Oct 19, 2018 7 years ago
Johnny_673
loves wieners
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Akaw

its back - and now it brings a new issue at least to me: every time I load a outfit it says I don't have any of the items

art by YURA

Oct 21, 2018 7 years ago
NEVER feed
Warrior
after midnight!!
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Lupeey

Still having this issue as well. An update would be nice considering this been a problem for over two weeks now.

~ CW GroupCW Releasing ThreadMy CSCW Wishes ~
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Oct 21, 2018 7 years ago Official
Keith
is sweet
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Eradication

👋 Hey everyone, I just pushed a fix for this - it'll take about 30 minutes for the cache to clear and for it to start taking effect.

Technical Explanation We were utilizing a disk cache system for the avatars, which means when you loaded an avatar it would save a version of the image to the disk of the server and would load that later. When you saved your avatar it would clear those disk cached versions.

Recently we moved our server solution from a few large servers to a lot of smaller servers that could spread out the traffic and make Subeta faster (and easier to create new instances) and the process that would clear the disk cache would time out before it made it to all of the servers.

I've rewritten the method that we use for doing all of that, and it should work. Fingers crossed! 🤗

💖 ✨ 🤗

Oct 21, 2018 7 years ago
Lypsyl
is a billionaire
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Crotchety

Thanks for the update ! Fingers crossed that it works :)

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