Replies

Nov 12, 2018 7 years ago
Yer a wizard
TheeMuse
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Austerity
  1. 504
  2. Vault, Wardrobe, Friends List, Forums, Quickstock
  3. Ongoing. Most recent: 2018-11-12 01:24:13 UTC
  4. I am not able to load Vault, Wardrobe, Friend List at all. Forums take a couple of minutes and then load the next time. Quickstock works off and on.

Edit: Friends list opened immediately this time. Wardrobe also opened, but only once.

[font=adorable]Preach the Gospel at all times and when necessary use words.

--- St. Francis of Assisi[/font][/font][/size]

[tot=TheeMuse]

Nov 12, 2018 7 years ago
CassieFenix
has a dragon
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Gai of the Righteous Flame
  1. Cloudflare 504 errors
  2. My shops, Fragmentizer
  3. Ongoing. Most recent: Today at 5:26 PM CST.
  4. Very slow loadings of the said areas, errors after refreshing.

Currently clearing out a gallery of items to frag, and it is going slow, usually ending with a 504 error, only if I'm doing a single page. Same thing happens when doing the Fragmentizer.

Caterkillers Unite!|| Formally known as NoelKreiss || She/Her

I bite for the following Ant Agony, Butterfly Bruise, Carchari, Caterkiller, Crack Head, Cryomorph, Crystalitis, Death Roe, Death Slug, Doom Bloom, Eau de Ceased, Fevermore, Grosseries, Ilunopox, Gummy Squirm, Love Bug, Metalmorphosis, Muerte Fuerte, Naughty Nip, Pinkie Patch, Queasea, Jolly Rotter, Sickura, Snack o-lantern, The Vapors, Befowled, Wrapture, Yggdrakill, and Transmewtation.

Nov 12, 2018 7 years ago
gatorgirl
thinks every day is taco tuesday
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Kikstar

I got a 504 error when posting in the forums (advertising) at 6:44 PM subeta time. Still getting after several refreshes. Error 504 Ray ID: 478cd65cfaed52a8 • 2018-11-12 23:40:19 UTC Gateway time-out

Nov 13, 2018 7 years ago
Yer a wizard
TheeMuse
User Avatar
Austerity

3 504 errors when reading books to my pet. They went through even though the page never loaded. 2018-11-13 02:03:25 UTC

504 error Quickstock. It worked even though it never loaded: 2018-11-13 02:08:22 UTC

504 error organizing items in the wl. Will not load: 2018-11-13 02:17:01 UTC

504 error loading wardrobe. Reloaded ok: 2018-11-13 03:03:09 UTC

[font=adorable]Preach the Gospel at all times and when necessary use words.

--- St. Francis of Assisi[/font][/font][/size]

[tot=TheeMuse]

Nov 13, 2018 7 years ago
jersey
is a flower child
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Latrice Royale
  1. 504 error
  2. trying to load wardrobe
  3. First time 6pm and just now about 9pm
  4. Had to reload around 6pm for about 15minutes before I got it to load but the lag once I did made it so I couldn't do anything. Errors now, still trying to get in. Will probably give up.

“Justice will not be served until those who are unaffected are as outraged as those who are.” - Benjamin Franklin

"Woe to those who make unjust laws, to those who issue oppressive decrees, to deprive the poor of their rights and withhold justice from the oppressed of my people, making widows their prey and robbing the orphan." - Isaiah 10:1-2

Nov 13, 2018 7 years ago
Yer a wizard
TheeMuse
User Avatar
Austerity

504 error loading my wl. Refreshed and it loaded, however the "Unsorted" category is missing. Refreshed again and it showed up: 2018-11-13 22:41:37 UTC

504 error trying to open the "Unsorted" category in my wl. It will not load. Refreshed my wl and got another 5o4 error. Refreshed again and it loaded, but again without my "Unsorted" category. Refreshed 10 more times and "Unsorted" is not showing up. 3 minutes later, I refresh again and there it is. I still cannot get "Unsorted" to load. Other categories are loading just fine: 2018-11-13 22:44:52 UTC, 2018-11-13 22:48:52 UTC, 2018-11-13 22:52:41 UTC

Loading my profile comments. Opened with refresh: 2018-11-13 23:16:10 UTC

Loading a different category in my wl. Reloaded and it opened: 2018-11-13 23:45:07 UTC

Doing an Account Search from Subetalodge. It reloaded the second time: 2018-11-14 00:29:08 UTC

Updating a category in my wl. Refreshed and changes went through: 2018-11-14 01:29:35 UTC

Updating a category in my wl. Refreshed and changes went through. Then it happened twice more. When it finally refreshed, "Unsorted" is missing yet again: 2018-11-15 04:42:08 UTC,2018-11-15 04:53:56 UTC, 2018-11-15 04:55:03 UTC

Refreshing Donation Corner. Refreshed without problems: 2018-11-15 04:55:03 UTC

Updating a category in my wl. Refreshed and changes went through: 2018-11-16 20:07:58 UTC

Updating a category in my wl. Refreshed and changes went through: Error 524 Ray ID: 48580404de5f2a4f • 2018-12-07 15:28:59 UTC

[font=adorable]Preach the Gospel at all times and when necessary use words.

--- St. Francis of Assisi[/font][/font][/size]

[tot=TheeMuse]

Feb 9, 2019 7 years ago Official
Bug
User Avatar
Segfault

You may have noticed a spike of lag this morning (maybe started last night? Still trying to pinpoint the exact time this started - if you have information, feel free to let me know here!)

The good news is that this is unrelated to the lag we used to have - it's a brand new problem :D

The other good news is, unlike the previous problem, we have error logs and a better idea of what is causing it this time.

I deployed a fix that went into effect about 5 minutes ago, that, while not intended to solve it 100%, should reduce the errors and make pages load a bit faster.

Currently working on a better solution, and will keep you updated as best as I can.

If you would like to report information about this problem, please do so on this topic instead of making a new topic. It is helpful to us to have all the info in one place. Thank you!! <3

🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights

Feb 9, 2019 7 years ago
MatrixedAgain
is never gunna give you up
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Bug, Thank you for the update. I noticed the improvement in response time in Subeta a few minutes ago. This matches with the time your fix went into effect.

Feb 9, 2019 7 years ago
NEVER feed
BoaConstrictor
after midnight!!
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SapphireSeasGoddess

I'm not sure, why we should now come to this thread for the site-wide lag, Bug, but o.k. For me, when I logged on again, since 9.40 the site has shown the old incredible lag inbetween always a few working clicks.

Forums often won't load.

Clicks sometimes may have gone through, but the page doesn't refresh itself but keeps showing the spinning sign.

It also showed the empty training result page, which fixed itself.

Sometimes there will be a 522 error.

Everywhere.

Ahhh...you posted here yourself inbetween. Well, the site was still fine in the morning - around 2 a.m.

Feb 9, 2019 7 years ago
Cathii
is made of stardust
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Cathii

It's been getting better the past 10 mins here too! Was lagging and giving cloudfare errors since this morning but it seems better now x3

Thanks for keeping us updated! ❤️

[img align=center]http://i.imgur.com/AOoPOqn.gif[/img]
Cathii's CW shop ❤️

Feb 9, 2019 7 years ago
elka
User Avatar
juxed

♥️ thank you for the update!! i think i maaayyyy have spoken too fast earlier when i contacted you :O but i swear, when i did, it was JUST the wardrobe + forums!!!! i ain't nuts! lol but literally seconds after the whole thing went down, so either it was 2 things happening at once (the "new new" lag, and the older unrelated issue) or that is some huge unfortunate coincidence LOL either way, thank you so much for being quick and trying to resolve it, as always!! n_n

Feb 9, 2019 7 years ago
Tinkerbabe
has a massive family
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Blockhead

It was horrible earlier but seems a tiny bit better. Posting on forums shows scrolling posting notice but it never stops to show the post. I have had to go to my profile recent posts using a different tab to see that it posted. Then I just close the tab that still shows it’s posting. (This one posted without difficulty)

Edit at 3:03:33 pm. It’s tons better. No lag for me. Yay!

 Calendar days are closer than they appear!  [item=mocking clock]   
Feb 9, 2019 7 years ago
Reid
is a SUPER USER!!!
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Tara

Thank you for the update! It's much better now.

If it helps: I had no lag at all last night until 1am subeta time, but the lag was happening majorly when I next came online around 9:30am subeta time.

[flower=Reid]

Feb 9, 2019 7 years ago
Sigilmancy
got laid
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Shinoco Damura

The site was working when I went to bed around 3am site time and I came online shortly after 9am Subeta time and the lag was present. I also didn't see any topics on the issue before that point and made my own thread reporting the issue at about 9:50am site time because it took that long for me to figure out it was a Subeta issue and not something with my own internet or browser, look for existing threads and post my own.

Thank you for the fix, though! It seems to be working just fine now ^^

Twitter <- Out of context quotes from my D&D groups and other random nonsense Discord <- A general Subeta discord.

Feb 9, 2019 7 years ago
ulalena
is made of stardust
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Still laggy for me and the snowball won´t go away. It stays on my HA for hours already.

Feb 9, 2019 7 years ago
Star Captain
Ambition
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Sauvanet

I know this is off topic, but , your HA is so well balanced in all the colors, I really love it.

Thanks for keeping us in the loop and for fixing the lag. <3

Public Ping Group - Xanadu Galleria and RAE Collab

I really really extremely want:

Feb 9, 2019 7 years ago
SpiritedLass
is made of stardust
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Thank you, big improvement!

The Resort or Living La Veta Loca
Give a flower!

Feb 9, 2019 7 years ago
Senti
is ZOMBIE LONG TIME
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Thanks for the update! Can we maybe reset the quests so we can do them again? lol

[flower=Senti]

I am not old. I am gracefully aged

Feb 10, 2019 7 years ago
NEVER feed
BoaConstrictor
after midnight!!
User Avatar
SapphireSeasGoddess

We were on warp speed ever since the fix was pushed yesterday.

Now I am fetching a pet from the training center

Error 521 Ray ID: 4a70237dda9fcbce • 2019-02-10 17:01:36 UTC Web server is down

Feb 11, 2019 7 years ago Official
Bug
User Avatar
Segfault

Quote by BoaConstrictor
We were on warp speed ever since the fix was pushed yesterday.</p>
<p>Now I am fetching a pet from the training center</p>
<p>Error 521 Ray ID: 4a70237dda9fcbce • 2019-02-10 17:01:36 UTC
Web server is down

Thanks for letting us know! Unfortunately, reports have limited usefulness to us without including the other info requested in the first post. I recently updated it to be a little clearer about what information we need, so please give it a read and let me know if you have any questions <3

Quote by Bug

Reporting an Error code / Cloudflare Error

Please include the following information:</p>
<ol>
<li>The error code (502, 504, 524, etc)</li>
<li>What page(s) you got the error on - If you only encountered the error on one page, please include the exact URL if you have it.</li>
<li>Approximate time you first encountered the error</li>
<li>How long the error lasted. (for instance, were you stuck on the 504 for the next half hour, or you wait 5 seconds, refresh, and it was back to normal?)</li>
</ol>
<p>For example: &quot;I got a 504 error on the page turning in the items for Pete&;s quests at 5:03 PM subeta time. The error went away after a single refresh.&quot;</p>
<p>Generally if you only get the error once, and it goes away after a single refresh, it does not need to be reported. If you get the error on the same page more than once, please report it.

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