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Jan 25, 2018 8 years ago
Senti
is ZOMBIE LONG TIME
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Yep blank page when you try to do blue building quests :(

[flower=Senti]

I am not old. I am gracefully aged

Jan 27, 2018 8 years ago
flintstone777
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Lynette Guycott

yes yes for me too

Jan 27, 2018 8 years ago
elimini
fighter of the dayman
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Plyght

I'm also having the same issue as OP and many others. The exception is that no matter how many times I close and reopen, I still only get a white page.

[tot=elimini] [egg=elimini] [tp=elimini]

Jan 28, 2018 8 years ago
kaleidoscope
needs more chocolate
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Kahrmuh

Blank (white) page when attempting to access the quests for the Blue Building as well.

Any update on a possible solution? I'm in no rush just thought to ask.

Jan 29, 2018 8 years ago
kristinicole80
is frosty
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Ares

Same, I get nothing but a blank page. I use chrome, windows 10, and this has been for a few days for me now.

Please do NOT bite!

Jan 30, 2018 8 years ago
Foxtrot
is a zoo keeper
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Chariot

I can't even get the quests to open, all I see is a blank white page no matter how long I wait or refresh. Safari Galaxy s7, desktop mode enabled and have successfully done these quests with this phone setup before. This has been an issue for me the last 4-5ish days.

[Item=Frozen Skeleton Moose Plushie]
FoxBox Art Shop

Jan 31, 2018 8 years ago
kristinicole80
is frosty
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Ares

Hoping that we can get a solution so we can get our BB quests done.

Please do NOT bite!

Jan 31, 2018 8 years ago
Truffula
is quali-tree company
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Daryonka

It's been several days that I've been unable to do blue building quests due to this bug. :(

Jan 31, 2018 8 years ago Official
Bug
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Segfault

Quote by PaisleyAnn
Any update on a possible solution? I&;m in no rush just thought to ask.
As mentioned, we're aware and actively working on it.

This error is occurring as a result of our big PHP upgrade - the old code that BB quests ran on finally became too outdated to work anymore. What we're doing to solve it: finally switching BB quests to the same system that all of our other quests use. We need to essentially rewrite this code so it may take a while. This wasn't something we foresaw and we definitely apologize for the inconvenience while BB quests are down.

Feel free to ask me any questions about this. I know it's frustrating to have a site feature go suddenly poof for an indeterminate amount of time, so the least I can do is let you know it's being worked on, and be here if you have any questions/concerns.

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Jan 31, 2018 8 years ago
Laurey
is a flower child
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Thanks for the update, !

Looking forward to seeing the new version of the quests once the rewrite is finished. :)

Feb 2, 2018 8 years ago
MatrixedAgain
is never gunna give you up
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I appreciate the update. Once the problem is acknowledged, the hard part is waiting without hearing any more about it. So thank you for taking the time out to keep us informed. :)

Feb 2, 2018 8 years ago
Whitney
only has room for one
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Ximena_243

Call me mean but I hope this restarts the Blue Building scoring system so that newbies like me have a chance.

Work hard, team!

Feb 7, 2018 8 years ago
The Helper
Jess
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Crimsyn

Are the levels and points we acquired safe? I had a few thousand points saved up and would be kind of disappointed if they were gone (but I would understand since this was an unforeseen problem). Then again, miraculously saved Luminaire a few years ago so I'm sure they are saved somewhere :P

Feb 7, 2018 8 years ago
Bug
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Segfault

Yup, all of that stuff is safe :)

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Feb 7, 2018 8 years ago
The Helper
Jess
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Crimsyn

That's a relief! Thank you :D

Feb 11, 2018 8 years ago
Danjhoye
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Might I suggest that since the problem has no determined date of being repaired, that you officially close the quest part of the blue building and announce it on the news board?
What is frustrating to all us users, is the BLANK PAGE. Why not put up a temporary link which something like, "The Blue Building is currently being upgraded, watch the news for its re-opening".

Doing this will make something that is obviously broken seem like something that being upgraded for our future enjoyment.

Feb 13, 2018 8 years ago Official
Bug
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Segfault

That is a good suggestion and we do try to do that when we can. In this case, I admit we overlooked it because we were dealing with so many things. We are almost done with the Blue Building update so it's not really worth putting up now, but we'll try to keep it in mind for future situations!

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Feb 14, 2018 8 years ago
Annet
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Chelsea

It's solved I've noticed. Thank you staff. :D

Feb 14, 2018 8 years ago
Spotlight Champion
Destiny
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Dexter

locking since this was fixed in the revamp!

Dexter by

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