Can you guys check any custom code for HTML and sCode that might be malformed? Check carefully to make sure you don't have any unclosed tags, tags closed in the wrong order, etc..

If you are still having issues, create a ticket and we'll take a closer look. It could be that some piece of code is breaking it and needs to be manually cleared by a staff member.

Hi guys, just checking in. Have both your issues been resolved? :)

Pinging since I know you were interested in the media box issue too.