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Jan 18, 2018 8 years ago
ProlificDesigner
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I've been having difficulties with my profile for about a month now. I've tried clearing my cache and things like that, I'm hoping maybe somebody has other suggestions. I'm unable to add/remove anything from my profile, I click the buttons and nothing happens...prior to that, I'd tried to add things and would get an error telling me that I already had what I was trying to add on my page (the multimedia box was giving me the most issues). I'm at a loss and not real sure where to go from here...any insight would be great, thank you!!

Jan 26, 2018 8 years ago
Bastit
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Goto

I'm having the same issue, since a month ago or so. I thought I was the only one. :(

[img align=right]https://i.imgur.com/Axtd3mF.gif[/img]

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Jan 27, 2018 8 years ago
ProlificDesigner
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At this point I'm hoping that it will eventually work itself out but I'm still having the problem too.

Jan 27, 2018 8 years ago Official
Bug
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Segfault

Can you guys check any custom code for HTML and sCode that might be malformed? Check carefully to make sure you don't have any unclosed tags, tags closed in the wrong order, etc..

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Jan 28, 2018 8 years ago
ProlificDesigner
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I never even though of that...I'll go and check right now! Thank you :)

Jan 28, 2018 8 years ago
Bastit
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I have changed the description in my profile for sCode and it still looks messy. :( I don't use any other code in there.

[img align=right]https://i.imgur.com/Axtd3mF.gif[/img]

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Jan 31, 2018 8 years ago Official
Bug
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Segfault

If you are still having issues, create a ticket and we'll take a closer look. It could be that some piece of code is breaking it and needs to be manually cleared by a staff member.

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Jan 31, 2018 8 years ago
Bastit
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Will do, thanks!

[img align=right]https://i.imgur.com/Axtd3mF.gif[/img]

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Mar 3, 2018 8 years ago Official
Bug
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Segfault

Hi guys, just checking in. Have both your issues been resolved? :)

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Mar 3, 2018 8 years ago
Bastit
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Goto

Yes, thanks! <3

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Mar 4, 2018 8 years ago
ProlificDesigner
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I think I'm going to have to open a ticket...I still can't get more than one media box on my profile. I'm going to try a couple of more things first though :).

Jun 25, 2018 7 years ago Official
Bug
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Segfault

Quote by ProlificDesigner
I still can&;t get more than one media box on my profile.
This was actually an error that disallowed multiple media boxes. This should now be fixed, meaning you should be able to have multiple media boxes on your profile now. Thank you for your patience on this issue!

Pinging since I know you were interested in the media box issue too.

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