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Dec 5, 2017 8 years ago
Luck
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Bella

I'm having trouble starting a library quest, I keep getting a page titled 400 Bad Request cloudflare-nginx

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Dec 5, 2017 8 years ago
Frost
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I also get these occasionally while questing, been getting them for... hm, at least a week now?

I just got it right now while trying to start one of Quentin's quests. :/ Reloading the page solves it and starts the quest normally.

Dec 5, 2017 8 years ago
Luck
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Bella

I quest at just about the same time every day and today is the first I've seen that problem. It happened off and on for most quest givers, including item hunt. Also, reloading didn't do anything for me, it didn't even look like it refreshed at all. I had to go back to my subeta bookmark and navigate back to page manually. But that could be my browser or something. Using firefox.

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Dec 6, 2017 8 years ago
Frost
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I'm also using Firefox. Firefox Quantum 57.0 in my case. Just got the error again. It doesn't look like it's a thing that happens on a set schedule, today I'm questing later than I usually do and I still got it.

It only happens when starting a new quest.

Dec 7, 2017 8 years ago
Luck
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Bella

Quote by Frost
It only happens when starting a new quest.
Also on firefox quantum, but I also got this error when trying to buy from official shops during quests.

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Dec 7, 2017 8 years ago
Frost
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I either haven't gotten it, or haven't noticed it while buying from main shops while questing. I'll pay more attention while questing tomorrow because I'm just wrapping it up tonight.

[edit] Spoke too soon! Just got the error while trying to buy an item (Green Tea) from Get Mugged via shop search. :/

Dec 7, 2017 8 years ago Official
Bug
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Segfault

Is everyone who has gotten this using Firefox Quantum? (Side note- please include browser info when reporting bugs :) )

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Dec 7, 2017 8 years ago
Luck
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Bella

Yes, Firefox Quantum 57.0 (64-bit)

And windows 7.

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Dec 7, 2017 8 years ago
Frost
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I have the same as ! Firefox Quantum, 57.0 (64-bit) with Windows 7.

I'll ask a friend if he's still been getting the error when he gets online, I believe he's using Chrome.

Dec 7, 2017 8 years ago
Laurey
is a flower child
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I use Chrome for all my Subeta stuff and I haven't encountered this issue at all, so yeah IDK but it could be a browser thing with Firefox.

Dec 7, 2017 8 years ago Official
Bug
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Segfault

Given that Firefox Quantum is such a new browser, and it seems to be happening randomly and go away with a page reload, I don't think this is an error on Subeta's end. I would wait to see if it's fixed in the next update of Firefox. If the error persists, I might get in touch with some Mozilla engineers to see if we can get any insight on what the problem is. But tl;dr this is a wontfix for now.

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Dec 7, 2017 8 years ago
Frost
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Alright, thank you for explaining and looking into this! :D I'll make a memo to keep an eye on things after Firefox gets an update.

Dec 8, 2017 8 years ago
Evy
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Winnie

I've been getting lots of lag, half loaded pages, and those:

Error 504 Ray ID: 3ca0f045c8924439 • 2017-12-08 16:01:30 UTC Gateway time-out

Error 504 Ray ID: 3ca0f40acc8f4439 • 2017-12-08 16:04:11 UTC Gateway time-out

Dec 9, 2017 8 years ago
Frost
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Well, Firefox got updated to 57.0.2, and now I got the 400 Bad Request error while trying to scratch a scratchcard. I guess it's a step up from quests and main shops? ;P

[edit] And another while trying to start a Wizard quest. Looks like the Firefox update didn't do much. D:

Dec 10, 2017 8 years ago Official
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Segfault

Hmm okay. I have to ask, is there any pattern to it at all, that you notice, as to what pages or types of pages it occurs on? Does it ever happen when you are submitting forms, or only when you are navigating to a new page. And when you get the 400 error, does it just say "400 Bad Request" or is there anything else? (Maybe provide a screenshot?)

Oh, more important questions, I think these will help a lot.

  1. Next time you get this error, could you please provide for me the exact URL of the page you get the error on?

  2. Can you make sure that you are using HTTPS and not HTTP? I am wondering if it might be related to HTTP (since Firefox seems to have issues automatically correcting it to HTTPS) and if the error might only occur on HTTP.

As for the status code - Anything in the 400s is a "client error" meaning that there was something wrong with what the browser sent to the server (rather than something wrong with how the server responded) Usually 400 Bad Request means that the request had a syntax error, and the most common reason for it is a broken link or a link that has invalid characters. So I hope seeing the exact URL will help in case it's a URL problem, if not we can look at debugging the exact headers to see what is going on.

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Dec 10, 2017 8 years ago
Luck
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Bella

When this started happening to me, it would happen frequently when starting any type of quest (main, item hunt, battle) - but didn't happen EVERY time you start a quest - and when you try to buy from an NPC shop from the shop search (while doing a quest). IE. Sometimes you click start quest - or buy - and it's a blank page that only says 400 Bad Request cloudflare-nginx

It was happening so frequently - but still random enough to not happen every single time I did these things - that I actually started questing on my phone because tragically enough, mobile was faster than battling it on my desktop.

And I have experienced this error since firefox updated again.

However.

Funnily, today I quested on desktop for the sole purpose of trying to replicate it and it didn't happen even once. For anything, the entire time. So, whatever that means. I'll definitely be keeping an eye out for it if it ever happens again. @ Bug

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Dec 10, 2017 8 years ago
Frost
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I've noticed it happening occasionally when I go click the "Start Quest" button, when buying from main NPC shops via shop search (hitting the "buy" button on SS, but I've only noticed it popping up with main shops, not user shops), and when clicking "Scratch" after picking a scratchcard from the dropdown on the Scratchard game page.

It's not guaranteed to pop up, which is curious. It either happens, or doesn't.

@ Bug https://subeta.net/shop.php?shopid=29

  • Got it while trying to buy a Marsh Endeavor Plushie from Plushie Parlor via shop search. I clicked the "Buy" button for the NPC shop and it threw the 400 error.
  • I can reload the page and I get the Firefox confirmation popup to resend information that will repeat any action that was performed earlier. After confirming, I will get the "item bought" or "item not in stock" page from the Plushie Parlor/any other shop it happens for, depending on whether the item's in stock or not.
  • Screenshot of the error and page URL, rest of the page is white.
    Dec 11th - no errors
Dec 12, 2017 8 years ago
Oasis
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Percrucior

The 404 Bad Request happened while I was trying to start a quest. It happened to me a couple of times while doing Wiz quests.

Like a good neighbor, stay over there!

Dec 12, 2017 8 years ago Official
Bug
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Segfault

Thanks. So far I notice reports have only been on these pages:

  • Starting a quest
  • Buying from NPC main shop
  • Scratching a scratchcard Are those it so far? It's interesting, I'm trying to think what those all have in common... Definitely let me know if you notice it on any new pages, or any other changes. And please definitely let me know if you notice it on any browser that is NOT Firefox. I'm still keeping an eye on this but still sorta convinced it's a glitch in the new Firefox.

Please include your browser info when making reports!

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Dec 12, 2017 8 years ago
Frost
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@ Bug No problem! All those are it so far, specifically from buying from an NPC shop via shop search. I'm not a restocker, so I don't know if the error occurs while regularly buying from main shops, or if it's tied only to shop search. :'| I can try to test it, but given how random the error seems to be now (and that 504s are popping up today instead), I'm not sure if I'll have much success.

I'll keep an eye on it, though, and I'll post if I spot anything!


@ bug Just got one after hitting the big button for Safe Cracking. This is a new one. Dec 15th, ~1:12PM Subeta Time https://subeta.net/games/safe.php Same as before, blank page with "400 Bad Request cloudflare-nginx" Hitting F5/refresh gives the standard popup prompt for resending data. Clicking on the address bar and hitting Enter to re-visit the page again brings me to the default Safe Crack page and allows me to click the button again.

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