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Dec 2, 2017 8 years ago
Jack
thinks every day is taco tuesday
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Aether

Seems to be the usual bug. I could save my tree just fine earlier today but now I can't. I've tried waiting on the page and clicking save multiple times but it doesn't work. I'm using Chrome but I was using it earlier when I was able to save it too.

edit: Just tried in Firefox and it saved normally. So it just seems to be a problem with Chrome.

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Dec 2, 2017 8 years ago Official
Bug
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Segfault

Try clearing your cache? That seemed to fix the other tree problem, which also seemed to only happen in Chrome... I guess Chrome has had a lot of issues this year :(

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Dec 2, 2017 8 years ago
Jack
thinks every day is taco tuesday
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Aether

That mostly worked! I'm able to save my tree but if I refresh the tree page the new item doesn't appear on the tree, just in the list of ornaments on the tree. However, the new ornament does appear when viewing the tree on my profile.

Also, after having saved the tree once I cannot do it again and I likely have to clear my cache each time I want to add an ornament in Chrome. Guess I'll stick to using Firefox to update it for now.

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Dec 2, 2017 8 years ago
Rogue
needs to get lost
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I'm having the same issue in Chrome. Clearing cache didn't work.

I'll go try in Firefox now.

[edit] Tree seems to save in FF.

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Dec 3, 2017 8 years ago
Megu
has fire in their soul
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Endings

So I cleared my cache and this is what's happening now.

And I still can't save it.

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Dec 3, 2017 8 years ago Official
Bug
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Segfault

If you're able to try a browser other than Chrome, please do so. No issues have been reported in other browsers (Firefox has been a common suggestion).

I'll ask about looking into this further tomorrow, I myself don't have authorization to our AWS images server to debug it.

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Dec 3, 2017 8 years ago
Megu
has fire in their soul
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Endings

well.... if you debug something does that mean you're in the businesses of murdering your own kind? ;)

It's no problem! I'll figure something out when I get on the laptop again. ^_^

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