Welcome to Subeta, in case you haven't already, make sure you and your gf have filed a ticket (Subeta > Tickets on the top nav bar) to make sure you are not mistaken for a multi-account player :)

Useful Links:

What to do on Subeta? FAQ Useful general information for newbies Finding friends (Chit Chat) SubetaLodge (Offsite item database, pet colours etc.)