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Oct 2, 2017 8 years ago Official
Reya
has ALL of the beanbags!
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Hi !

When you say you try to go back to the map, what steps are you taking to get there (i.e. a link, the back button, etc)?

Oct 2, 2017 8 years ago Official
Reya
has ALL of the beanbags!
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So the first time you click explore it shows up, but then any time after that initial time it does not?

Oct 2, 2017 8 years ago Official
Reya
has ALL of the beanbags!
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Do you by chance have access to another browser to test it on? I'm just trying to see if it's browser specific. I don't have a device I can put Safari on (I've got all the other ones, haha).

Oct 10, 2017 8 years ago Official
Bug
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Segfault

What does it look like if you view the page source when this happens?

I'm investigating but it's a bit tricky since I don't have Safari (or a Mac) so I'm trying to figure out how I can reproduce the environment..

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Oct 10, 2017 8 years ago Official
Bug
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Segfault

Hey guys, have you tried disabling any browser extensions/addons you have, and also disabling your ad blocker for this page to see if that may be causing the issue?

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Oct 10, 2017 8 years ago Official
Bug
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Segfault

Which adblock extension are you using? Unfortunately it looks like some adblockers are being bad at recognizing ads in this case, and we are not sure what about these images is triggering them. But I'm afraid if it's a problem with the adblocker, we can't fix it on our end. You may be able to whitelist the image URLs or specific page URLs in your adblocker, perhaps? (I don't know why disabling it for the domain in general isn't working though)

Maybe try out uBlock Origin? (though I've never used it with Safari myself, it's worked well on other browsers I've used it with)

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Oct 13, 2017 8 years ago Official
Bug
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Segfault

Sounds like this was completely an adblocker issue. I'm glad it was easily solved in any case.

This can be locked, and I guess in the future for similar problems we should direct people to disable/uninstall their adblocker lol...

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