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Sep 22, 2017 8 years ago Official
Reya
has ALL of the beanbags!
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Are you having loading problems with the site?

Sep 24, 2017 8 years ago Official
Spotlight Champion
Destiny
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Dexter

Sending in multiple tickets does NOT help when we are already aware of the lag. Please do not send in tickets regarding this. I apologize for the lag but this does not mean that they are not working on it.

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Sep 24, 2017 8 years ago Official
Bug
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Segfault

Today is worse than usual because the Recycle Beast is asking for a very common item. It's been getting worse throughout the day as more people become aware of this and rush to turn in items, so even though extra servers spin up automatically to accommodate the lag, it's been hard for us to keep up. It should be much better tomorrow, and we've modified the Recycle Beast so that this does not happen again.

Making tickets does not help. We are already aware of the lag, and we are already doing our best to address it. We do not need users to tell us via tickets when there is lag, because we also use the same website and we can notice it too. It's frustrating for us too. It makes it harder to do our jobs. We want to get rid of the lag just as much as you do, trust me.

Over the past year, Subeta has gotten significantly better at dealing with lag and 502/504 errors are much rarer than they have been. And this is an ongoing effort that includes much more than just "adding servers" - because we don't have infinite servers, and adding servers costs us significant expense, we've also been working on changes to every layer of infrastructure to improve efficiency. I hope this gives you a better understanding of the situation.

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Sep 24, 2017 8 years ago Official
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Destiny
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Dexter

Guys, as was said before, we are aware of the lag and we are working on it. I am going to lock this board as it is getting out of hand. I have all ideas that we will be better after midnight.

Dexter by

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