Has this happened again recently? Please let me know if you have any additional details!

Thanks! Will try to get a programmer to look into it and check with other staff if there have been any recent tickets. :)

This should be fixed now, and it looks like no one's run into it for a while so the fix probably worked :) Please feel free to make a new topic should this resurface (or comment a minimod - or - to get this one reopened)