and I are actually working on a FAQ of sorts that we'll put on the help page (and be able to link in a lot of places). It's something I was working on a while back but had to work on other projects.
My plan is to get the basic questions answered, post on the forums to see users give feedback/suggestions, update it, get feedback again and then push it live for everyone. :)
If you guys already know things you think would be beneficial for new users, returning users, users who have just forgotten how something works, let Destiny or I know! These are the sections we have written down so far:
Like I said, once it's ready to go out (which should be soon), there will be a forum I'll have where I'll link the page (on site) and users will be able to read over it and post on the forum with suggestions/feedback that I/Destiny can answer. I posted those sections now so you guys have a general idea of what will be included now and can either a. provide any huge topic we've forgotten and/or b. be prepared with some questions/suggestions once we post the FAQ. :)
The sections I listed are headers, and will be anchored so you'll easily be able to go between sections. Each section will have questions that pop up a lot via help & questions / elsewhere and answers with plenty of links etc.
The sections listed are where questions/answers that fit under that are appropriate. So for the dashboad, a lot of those things will be listed. :) We're hoping to get this draft done this weekend so we can do an announcement forum for it Monday/Tuesday so you guys can see.
Trophies will be included under games. New shops is def worked into the shop section. :) Forum titles are included in the forum section.
[edit]
oh i realize i forgot to include 'items' in my section list earlier. There is an item section that covers like genetech, alchemy, rarities and what they mean, etc.