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Apr 29, 2016 9 years ago
Templar
is unlucky
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Hellboy

So, I've been trying to get certain items out of my legacy gallery. I know they're there because the search function says they are, but when I go to my shop, I get twelve pages of nothing; Screenshot I KNOW my items are supposed to be there. I moved items from two of my three galleries to this one. I can't see them and I have no option to move them into my new gallery, my inventory or my vault on the delete page.

Apr 30, 2016 9 years ago
Frost
is frosty
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D: That blows, man... Items in limbo.

Did you queue up your items for transfer before this, by any chance? Either from the "delete shops" page, or from the shop stock pages?

Apr 30, 2016 9 years ago
Templar
is unlucky
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Hellboy

Nope. I transferred some items into there from my old legacy galleries, but I never got around to transferring items out. I've tried transferring them from the delete shop page recently, but my only option is to delete all my items, so I don't have them queued to transfer anywhere.

Apr 30, 2016 9 years ago
Frost
is frosty
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And you can't see any of your gallery items in order to move them to your vault manually either. :/ I really wonder what went wrong there. I've been moving my stuff manually and I haven't had any problems, so I think this might be because of the mass-move.

Maybe all the stuff got queued and is listed in that gallery to let you know that your stuff didn't get deleted, but it didn't get transferred yet because you had quite a few items?

Was that legacy gallery empty before you moved stuff in, or did it have things in already?

May 3, 2016 9 years ago Official
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Destiny
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Dexter

I would file a ticket. A UA should be able to look into your logs.

Dexter by

May 4, 2016 9 years ago
Templar
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Hellboy

; the item glitch seemed to have fixed itself this morning, but I'm having another problem with the shop. I'll go create a ticket for the advice.

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