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Apr 28, 2016 10 years ago
Me-Guru
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Taisetsu

Is there a problem with the categories in the new gallery? Since we were able to create categories, I have been segregating items and adding them into specific categories, and has been doing so for the past 3 days. About 30 minutes ago, I notice many but not all items have been moved back to the main page. It is pretty frustrating, knowing that I need to redo/add those items back into a specific category again, as I am 100% sure, that I did it the first time around. Did something happen?


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Apr 28, 2016 9 years ago Official
grace
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i can tell you right now that this is a problem with new items not getting added into the category, but the ones that were already in the category are still in it, if that makes sense? like if you go to the category page you might see 5 of the item there, and 5 of the item on the "no category" page, for a total of 10 in the gallery.

i actually thought i'd fixed it a few days ago, but i was apparently wrong.. right now i'm hoping to both a. fix this and b. make it retroactive (which should definitely be doable since the categories are still there on the earlier items), though the retroactivity might require you to click a "fix my categories" link or something. hopefully will have something by early next week!

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Apr 28, 2016 9 years ago
lull
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- good to hear, thank you.

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Apr 28, 2016 9 years ago
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Taisetsu

@ grelca ~ It does appear to be a problem, as I am in there right now segregating again. What I am experiencing today, items I have added back into the categories, are in there (category section). However, items that were already in there yesterday and prior, are reappearing in the main page (not all items, just some). It does make it difficult to remove anymore items from my older gallery, if I am constantly spending so much time re-adding those items back into their respective categories. I really do appreciate your help, time and effort with this. Thank you ~ :D ~


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Apr 30, 2016 9 years ago
CastlesInTheSky
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Sorry about that. I never saw this thread.

"I dont know if this is the same or not but in my Currency,Boosters,Battle Drops gallery items are not going to the proper place.

IE: I had already had 50 20 point tokens in the "Currency" category. I just did my wizard quests and shoved the tokens into the gallery. They should have auto gone into the Currency cat. right? The 10 20 & 1 50 point tokens are sitting in the "None" cat. which is the "Boosters" cat.

If I search "20 Point Wizard Token" in "all" it shows all 60 in the proper cat. If I search "20 Point Wizard Token" in "none" it shows 10. If I search "20 Point Wizard Token" in "Currency" it shows 50. 😔 I dont know if its because I added them to the gallery from my inventory one by one (trying to get more flowers so I click more) or not. When I put the others in before it was from the quick stock option."

^^My original post from the other thread

It seems to be fixed now. I put a couple in & they went to the right category

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May 2, 2016 9 years ago Official
grace
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This has been fixed going forward, and in your galleries you should now see a link that will let you fix it for existing items at the top of the page.

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May 2, 2016 9 years ago
Me-Guru
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Taisetsu

Thank you very much, I do see the link ~ :) ~


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May 2, 2016 9 years ago
lull
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Thank you Grelca ^_^

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May 3, 2016 9 years ago
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Taisetsu

Not sure what happen. However, while transferring 51k Vesnali Coins to another gallery, somehow 45,540 coins were lost while trying to remove them from my gallery. I have filed a ticket and is waiting to see what happened ~ :( ~


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May 3, 2016 9 years ago
lull
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- I just moved some items from a legacy gallery to a new one and it is still doing it :( Could you give me the link again as I deleted the notice thinking I wouldn't need it again -_-;

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May 3, 2016 9 years ago Official
grace
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https://subeta.net/user_shops.php/mine/SHOPID GOES HERE/fix_categories

i forgot all about queued items, sorry!

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May 3, 2016 9 years ago
lull
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- thank you ^_^

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